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Remote Extra Mile Jobs in Florida (NOW HIRING)

USAble Life

Go-To-Market Manager - Remote

Jacksonville, FL · Remote

$82K - $148K/yr

We are a diverse team united by a shared drive to go the extra mile. Through our DEI initiatives ... This is a remote position. Life Takes You Places! Are you ready to join us? Pay Transparency: Our ...

Pair Team

People Business Partner

Miami, FL · Remote

We go the extra mile for our patients, partners and one another, and we run toward hard things. We ... Highly organized and self-directed, with the ability to work effectively in a remote environment

Pair Team

Senior Financial Analyst

Miami, FL · Remote

$81K - $101K/yr

We go the extra mile for our patients, partners and one another, and we run toward hard things. We ... Remote-first with equipment and $100/mo home office stipend * Flexible PTO and 12 paid holidays ...

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Remote Extra Mile information

What is the difference between Remote Extra Mile vs Customer Service Representative?

AspectRemote Extra MileCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in customer serviceHigh school diploma or equivalent; often on-the-job training
Work EnvironmentRemote, home-based setting with flexible hoursRemote or in-office, depending on employer; typically standard hours
Industry UsageCustomer service, sales, support roles emphasizing going above standard expectationsCustomer support across various industries like retail, telecom, finance

Remote Extra Mile roles focus on exceeding customer expectations and often require proactive problem-solving, while Customer Service Representative positions primarily handle routine inquiries and support. Both roles can be remote, but the Extra Mile position emphasizes additional effort and personalized service.

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For Remote Extra Mile jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Extra Mile jobs in Florida look for?

The top searched job categories for Remote Extra Mile jobs in Florida are:

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Cities in Florida with the most Remote Extra Mile job openings:

Remote Extra Mile jobs near you

Customer Service Representative

Saint Petersburg, FL • On-site, Remote

Customer Care Expertise LLC
See more jobs at Customer Care Expertise LLCexternal

$15.25 - $20.50/hr

Full-time

Re-posted 29 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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