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Remote Extra Mile Jobs (NOW HIRING)

Filo Mortgage LLC

Loan Officer- Remote

Remote Summary: The Loan Officer evaluates and authorizes approval or denies loan applications for ... Go the "extra mile" to build trust relationships, customer loyalty and satisfaction throughout the ...

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What is the difference between Remote Extra Mile vs Customer Service Representative?

AspectRemote Extra MileCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in customer serviceHigh school diploma or equivalent; often on-the-job training
Work EnvironmentRemote, home-based setting with flexible hoursRemote or in-office, depending on employer; typically standard hours
Industry UsageCustomer service, sales, support roles emphasizing going above standard expectationsCustomer support across various industries like retail, telecom, finance

Remote Extra Mile roles focus on exceeding customer expectations and often require proactive problem-solving, while Customer Service Representative positions primarily handle routine inquiries and support. Both roles can be remote, but the Extra Mile position emphasizes additional effort and personalized service.

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Remote Extra Mile jobs near you
Infographic showing various Remote Extra Mile job openings in the United States as of May 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Loan Officer- Remote

Filo Mortgage LLC

Remote

Full-time

Posted 14 days ago

Job description

Job Type
Full-time
Description
Work location: Remote
Summary:
The Loan Officer evaluates and authorizes approval or denies loan applications for individuals or businesses and acts as liaison between customers and our financial institution to help qualified applicants acquire loans in a timely manner.
Duties and Responsibilities:
  • Evaluate credit worthiness by processing loan applications and documentation within specified limits
  • Interview applicants to determine financial eligibility and feasibility of granting loans
  • Determine all applicable ratios and metrics and set up debt payment plans
  • Communicate with clients either to request or to provide information
  • Justify decisions (approvals/rejections) and report on them
  • Complete loan contracts and counsel clients on policies and restrictions
  • Keep current on types of loans and other financial services
  • Maintain and update account records
  • Assess customer needs, explore all options, and introduce different types of loans
  • Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
  • Go the "extra mile" to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
  • Operate in compliance with laws and regulations and adhere to lending compliance guidelines
  • Other related duties as assigned

Requirements
Qualifications:
  • Proven track record as a loan officer
  • Familiarity with computers and banking applications/software
  • Solid understanding of direct/indirect lending products and practices
  • Excellent communication and interpersonal skills
  • Customer satisfaction orientation and sales competencies
  • Ability to work in a goal-oriented environment
  • BS degree in finance, economics, or a related field

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