ZipRecruiter

Log In

2

Remote Customer Success Representative Jobs in Florida

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... customer success, account management, or a related field, preferably within a SaaS or technology ...

Steer

Manager of Customer Success

Miami, FL · Remote

Reporting to the Director of Customer Success, you will be the bridge between personalized ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

Carrier

Customer Success Manager

FL · On-site +1

$96K - $192K/yr

Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer success KPIs and program outcomes * Increase adaptation & usage of IOT Platform (Abound PI ...

Panaya

Customer Success Manager, Brazil

Miami, FL · On-site +1

As a Customer Success Manager, you are responsible for managing all aspects of the company ... representing customer's interests internally with other teams in Panaya * Lead all aspects of ...

previous page

Showing results 41-60

All JobsCustomer Success Representative JobsRemote Customer Success Representative JobsRemote Customer Success Representative Jobs in Florida

Remote Customer Success Representative information

See Florida salary details

$8

$18

$35

How much do remote customer success representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote customer success representative in Florida is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are the most commonly searched types of Customer Success Representative jobs in Florida?

The most popular types of Customer Success Representative jobs in Florida are:

What are popular job titles related to Remote Customer Success Representative jobs in Florida?

For Remote Customer Success Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Representative jobs in Florida look for?

The top searched job categories for Remote Customer Success Representative jobs in Florida are:

What cities in Florida are hiring for Remote Customer Success Representative jobs?

Cities in Florida with the most Remote Customer Success Representative job openings:

Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,640 per year, or $18.1 per hour.

Customer Success Manager, LATAM

NinjaOne

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Description
About the Role
As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone interaction you will be the lead point of contact for all matters specific to your accounts, and will build and maintain strong, long-lasting customer relationships. As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the benefits of NinjaOne's Solutions while growing and maximizing profit for the company.
Location- Hybrid in Tampa, FL or Austin, TX- (In the office 4 days per week Mon, Tues, Thurs, & Friday)
What You'll be Doing
  • You will be responsible for growing your individual book of business within your portfolio of existing accounts

  • Proactively engage and reach out to your accounts on a regular basis

  • As the "single point of contact" for those accounts, you will build relationships to identify, qualify, sort, and develop your own cross-sell and up-sell opportunities

  • Communicate with customers and react to client requirements quickly and efficiently

  • Analyze and understand the customer needs to present a solution that meets the customer requirements

  • Nurture, build, and maintain strong relationships with stakeholders to ensure customer satisfaction and to find growth opportunities

  • Research and document relevant contact information for existing leads in Salesforce

  • Utilize Salesforce to ensure activities are documented properly, opportunities are forecasted accurately, and information regarding the opportunity is communicated appropriately

  • Maintain knowledge of market conditions and competitive activities

  • Other duties as needed

About You
  • You have exceptional consultative skills, including the ability to communicate clearly, actively listen, inspire, project confidence, and overcome objections

  • As customer advocate and product expert you excel at influencing and inspiring customers

  • Polished verbal and written communication skills

  • Resilient and calm, you are able to guide customers through issues and escalations

  • You have a proven track record in achieving and maintaining sales targets

  • You have extensive IT knowledge

  • Bachelor's degree (preferred)

  • As an experienced Account Manager, you enjoy "owning" a portfolio of accounts and guiding them through the customer journey

About us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Apply