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Associate Customer Success Representative Jobs in Florida

4 Over llc

Customer Success Rep I - FL plant

Miami, FL · On-site

$18 - $19/hr

The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer ...

LIFESAFE SERVICES LLC

Be Seen First

Inside Sales & Customer Success Representative

Jacksonville, FL · On-site

$75K - $85K/yr

Position Overview We are seeking a high-energy, consultative Inside Sales & Customer Success Representative to drive our business-to-business (B2B) national sales strategy from our Jacksonville ...

LIFESAFE SERVICES LLC

Be Seen First

Inside Sales & Customer Success Representative

Jacksonville, FL · On-site

$75K - $85K/yr

Position Overview We are seeking a high-energy, consultative Inside Sales & Customer Success Representative to drive our business-to-business (B2B) national sales strategy from our Jacksonville ...

SubBase

Customer Success Associate

Fort Lauderdale, FL · On-site

About the role Subbase is looking for a Customer Success Associate to support our enterprise customer base. This role does not own customer relationships directly - instead, it works hand-in-hand ...

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Associate Customer Success Representative information

What is an associate customer success representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as an associate customer success representative?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

What are some common challenges faced by associate customer success representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.

What are the most commonly searched types of Customer Success Representative jobs in Florida?

The most popular types of Customer Success Representative jobs in Florida are:

What are popular job titles related to Associate Customer Success Representative jobs in Florida?

For Associate Customer Success Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Representative jobs in Florida look for?

The top searched job categories for Associate Customer Success Representative jobs in Florida are:

What cities in Florida are hiring for Associate Customer Success Representative jobs?

Cities in Florida with the most Associate Customer Success Representative job openings:

Associate Customer Success Representative jobs near you
Infographic showing various Associate Customer Success Representative job openings in Florida as of August 2026, with employment types broken down into 59% Full Time, and 41% Temporary. Highlights an 100% In-person job distribution.

Customer Success Representative

Infinity Management Group

Tampa, FL • On-site

Other

Posted 22 days ago

Job description

Infinity Management Group was founded on the belief that sales should feel like a 5-star service and not just a transaction. In partnership with top-tier home improvement experts, we help educate customers on quality home improvement and construction services - all while providing our team entry points into rewarding professional pathways.


Our Customer Success Representatives serve as brand ambassadors, communicators, and community protectors. We don’t just sell solutions; we represent peace of mind. Our team prides itself on sales and account management done right, careers done better, and impact done daily.


What You’ll Be Doing

Help customers feel safe, supported, and empowered in this performance-based role. As a Customer Success Representative, you’ll turn home improvement solutions into peace of mind. You’ll work closely with clients to ensure they understand their options, feel heard, and receive top-tier service - all while growing your skills and making a genuine impact.


Your Job As A Customer Success Representative Will Involve:

  • Guiding residential customers through home improvement sales solutions with clarity and compassion, ensuring they feel secure and confident in their choices
  • Addressing questions and concerns with patience and expertise, transforming worries into reassurance
  • Developing tailored recommendations based on customer needs, lifestyle, and property specifics through a sales consultation
  • Following up proactively with customers to check on service satisfaction and offer additional support when needed
  • Collaborating closely with field technicians, service teams, and fellow Customer Success Representatives to deliver seamless customer experiences
  • Keeping detailed, accurate records of customer interactions, preferences, and service plans
  • Meeting and exceeding individual and team sales goals through genuine, needs-based selling
  • Actively participating in training and coaching sessions to enhance your product knowledge and customer engagement skills


What We Look For

The qualifications and skills we seek in a Customer Success Representative include:

  • Strong communication skills: you listen as well as you speak
  • Empathy and patience when dealing with customer concerns or fears
  • Confidence to recommend solutions and guide customers through decisions
  • Ability to multitask in a dynamic, fast-paced environment
  • Basic computer and CRM knowledge
  • Previous experience in customer service, sales, or hospitality is a plus - but not required
  • Self-motivated mindset with a genuine passion for helping people


What You’ll Enjoy

Every Customer Success Representative should benefit from:

  • Industry-leading training with mentorship and continuous learning opportunities
  • Supportive team culture where your voice is heard and valued
  • Opportunities for advancement into senior customer success or leadership roles

Apply