Tampa, FL · On-site
$18/hr
Handle high-volume inbound calls and assist with coverage, billing, mortgage, policy, and FNOL ... Insurance industry experience with knowledge of insurance terminology, policies, billing, or claims.
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Tampa, FL · On-site
$18/hr
Handle high-volume inbound calls and assist with coverage, billing, mortgage, policy, and FNOL ... Insurance industry experience with knowledge of insurance terminology, policies, billing, or claims.
Tampa, FL · On-site
$21.50/hr
... Loss (FNOL) inquiries. Success requires reliable attendance, efficient navigation of multiple ... insurance terminology, policies, billing, or claims. • First Notice of Loss (FNOL), policy ...
Tampa, FL · On-site
$21.50/hr
... Loss (FNOL) inquiries. Success requires reliable attendance, efficient navigation of multiple ... insurance terminology, policies, billing, or claims. • First Notice of Loss (FNOL), policy ...
In this role, you will assist customers and agents with FNOL, provide technical support, and answer insurance questions from agents, policyholders and other clients. This on-site position offers a ...
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In this role, you will assist customers and agents with FNOL, provide technical support, and answer insurance questions from agents, policyholders and other clients. This on-site position offers a ...
Stillwater Insurance Group is seeking motivated, detail-oriented individuals to join our Claims ... Receive and process First Notice of Loss (FNOL) reports through phone and digital reporting ...
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Stillwater Insurance Group is seeking motivated, detail-oriented individuals to join our Claims ... Receive and process First Notice of Loss (FNOL) reports through phone and digital reporting ...
Jacksonville, FL · On-site
$15.25 - $20.25/hr
Prior experience in a claim environment, including working with policyholders and handling FNOL processes * Familiarity with insurance terminology, claims processes, and general industry standards
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Jacksonville, FL · On-site
$15.25 - $20.25/hr
Prior experience in a claim environment, including working with policyholders and handling FNOL processes * Familiarity with insurance terminology, claims processes, and general industry standards
Jacksonville, FL · On-site
$15.25 - $20.25/hr
Prior experience in a claim environment, including working with policyholders and handling FNOL processes * Familiarity with insurance terminology, claims processes, and general industry standards
Jacksonville, FL · On-site
$15.25 - $20.25/hr
Prior experience in a claim environment, including working with policyholders and handling FNOL processes * Familiarity with insurance terminology, claims processes, and general industry standards
Fort Lauderdale, FL · On-site
$100K - $110K/yr
You'll sit at the table with executive leadership at the nation's leading HNW insurance carriers, embed GO Rentals into FNOL and claims workflows, and turn national brokerages and OEM-certified ...
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Fort Lauderdale, FL · On-site
$100K - $110K/yr
You'll sit at the table with executive leadership at the nation's leading HNW insurance carriers, embed GO Rentals into FNOL and claims workflows, and turn national brokerages and OEM-certified ...
Tampa, FL · On-site
... insurance products. What You'll Do: As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is ...
Tampa, FL · On-site
... insurance products. What You'll Do: As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is ...
Tampa, FL · Hybrid
... insurance products. What You'll Do: As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is ...
Tampa, FL · Hybrid
... insurance products. What You'll Do: As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is ...
Tampa, FL · Hybrid
... insurance products. What You'll Do: As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is ...
Tampa, FL · Hybrid
... insurance products. What You'll Do: As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is ...
Fort Lauderdale, FL · On-site +1
$15.25 - $20.75/hr
Support First Notice of Loss (FNOL) intake * Assist during catastrophe (CAT) events * Ensure ... P&C insurance knowledge a plus * Bilingual a plus EDUCATION & TRAINING * Associate or bachelor ...
Fort Lauderdale, FL · On-site +1
$15.25 - $20.75/hr
Support First Notice of Loss (FNOL) intake * Assist during catastrophe (CAT) events * Ensure ... P&C insurance knowledge a plus * Bilingual a plus EDUCATION & TRAINING * Associate or bachelor ...
... FNOL, Claims lifecycle • Prepare and execute test scenarios, test cases, and test data • ... P&C Insurance domain • Experience in Agile/Scrum environments • Proficiency with test ...
... FNOL, Claims lifecycle • Prepare and execute test scenarios, test cases, and test data • ... P&C Insurance domain • Experience in Agile/Scrum environments • Proficiency with test ...
Define and execute the digital product strategy for online distribution, embedded insurance, and ... Develop and scale digital servicing capabilities (e.g., policy changes, renewals, claims FNOL ...
Define and execute the digital product strategy for online distribution, embedded insurance, and ... Develop and scale digital servicing capabilities (e.g., policy changes, renewals, claims FNOL ...
... Renewals, FNOL, Claims lifecycle) • Develop and maintain performance test scripts using ... of P&C Insurance domain • Experience testing web services / APIs (REST/SOAP) • Strong SQL ...
... Renewals, FNOL, Claims lifecycle) • Develop and maintain performance test scripts using ... of P&C Insurance domain • Experience testing web services / APIs (REST/SOAP) • Strong SQL ...
Tampa, FL · Hybrid
$55K - $75K/yr
Tampa, FL (Hybrid or In-Office) Employment Type: Full-time | Independent Insurance Agency Base ... Guide clients through FNOL, monitor status, and help resolve issues with adjusters. * Documentation ...
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Tampa, FL · Hybrid
$55K - $75K/yr
Tampa, FL (Hybrid or In-Office) Employment Type: Full-time | Independent Insurance Agency Base ... Guide clients through FNOL, monitor status, and help resolve issues with adjusters. * Documentation ...
Jacksonville, FL · On-site
$20/hr
Company parties * Health insurance * Opportunity for advancement * Paid time off * Training ... FNOL) documentation accurately · Prepare job paperwork for Crew/Estimators and ensure timely ...
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Jacksonville, FL · On-site
$20/hr
Company parties * Health insurance * Opportunity for advancement * Paid time off * Training ... FNOL) documentation accurately · Prepare job paperwork for Crew/Estimators and ensure timely ...
Winter Park, FL · On-site
$80K - $100K/yr
Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and ...
Winter Park, FL · On-site
$80K - $100K/yr
Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and ...
Tampa, FL · Remote
$63K - $114K/yr
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS ...
Quick apply
Tampa, FL · Remote
$63K - $114K/yr
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS ...
Winter Park, FL · On-site
$80K - $100K/yr
Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and ...
Quick apply
Winter Park, FL · On-site
$80K - $100K/yr
Serve as primary claims contact for internal stakeholders, insurance consultant, and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through closure. * Manage and ...
Define and execute the digital product strategy for online distribution, embedded insurance, and ... Develop and scale digital servicing capabilities (e.g., policy changes, renewals, claims FNOL ...
Define and execute the digital product strategy for online distribution, embedded insurance, and ... Develop and scale digital servicing capabilities (e.g., policy changes, renewals, claims FNOL ...
An FNOL (First Notice of Loss) Insurance job involves handling the initial claim reporting process when a policyholder experiences a loss, such as an accident or property damage. Professionals in this role gather essential details, assess the claim's validity, and guide customers through the next steps. Strong communication and data entry skills are crucial, as FNOL representatives are often the first point of contact. These roles may be in call centers or insurance offices, requiring excellent customer service and attention to detail.
A typical day for someone in an FNOL Insurance role involves receiving initial loss reports from policyholders, collecting detailed incident information, and inputting data into claims management systems. You’ll often act as the first point of contact for customers, requiring both efficiency and a reassuring manner to guide them through the claims process. The job may also involve collaborating with adjusters, underwriters, and other internal teams to verify information or clarify claim details. Many roles are fast-paced with high call volumes, making organization, time management, and adaptability important qualities for success. Over time, experience in FNOL roles can lead to advancement opportunities in claims adjusting, supervisory positions, or specialized areas of insurance operations.
To succeed in FNOL (First Notice of Loss) Insurance roles, you need strong attention to detail, knowledge of insurance claims processes, and the ability to accurately gather and document information, typically supported by prior experience or relevant coursework in insurance or customer service. Familiarity with claims management software, CRM systems, and industry-standard documentation tools is often required, and some employers may prefer certifications such as AINS (Associate in General Insurance). Excellent communication, empathy, and problem-solving skills help you navigate stressful situations while delivering a positive customer experience. These competencies are crucial for efficiently initiating insurance claims and setting the stage for smooth claims resolution.
The most popular types of Fnol Insurance jobs in Florida are:
For Fnol Insurance jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Fnol Insurance jobs in Florida are:
$18/hr
Full-time
This job post has expired 3 days ago. Applications are no longer accepted.
BILINGUAL INSURANCE CALL CENTER AGENT
LOCATION:Tampa, FL | Onsite
COMPENSATION & SCHEDULE
• $18.00/hour (***potential to make up to $21.50/hour after training, certifications and promotions to different coverage levels***)
• Training: Monday–Friday, 9:00 AM–5:30 PM
• Post-training shifts may vary between 8:00 AM–8:00 PM; flexibility for overtime and weekends required
• Start Date: September 14, 2026
ROLE IMPACT:Serve as a front-line resource for policyholders, insurance agents, and mortgage companies in a high-volume insurance call center. Provide accurate, professional support in English and Spanish for policy, billing, mortgage, and First Notice of Loss (FNOL) inquiries. Success requires reliable attendance, efficient navigation of multiple systems, and a customer-focused approach under pressure.
KEY RESPONSIBILITIES
• Handle high-volume inbound calls and assist with coverage, billing, mortgage, policy, and FNOL inquiries.
• Research questions, explain established procedures, and provide accurate information in English and Spanish.
• Process policy endorsements, mortgage updates, document uploads, and accurately document customer interactions.
• Navigate multiple systems and screens while resolving concerns and de-escalating customer issues professionally.
• Meet established service, quality, productivity, attendance, and scheduling expectations.
MINIMUM QUALIFICATIONS
• Bilingual fluency in Spanish and English with strong verbal communication and a professional phone presence required.
• 2+ years of high-volume customer service or call center experience required.
• Strong computer and multitasking skills, reliable transportation to the Tampa worksite, dependable attendance, and flexibility to work varying shifts, overtime, and weekends as needed required.
CORE TOOLS & SYSTEMS
• Microsoft Word, Outlook, and Excel
• Call center telephony platforms
• CRM (Customer Relationship Management) and policy management systems
• Multiple-screen customer service environments
PREFERRED SKILLS
• Insurance industry experience with knowledge of insurance terminology, policies, billing, or claims.
• First Notice of Loss (FNOL), policy endorsement, or mortgage-related insurance experience.
• Customer de-escalation, conflict resolution, or negotiation experience.
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
