Customer Service Representative
CornerStone Staffing has partnered with a growing company inKeller, TX and is hiringCustomer Service Representatives! If you enjoy helping customers, have strong communication skills, and thrive in a fast-paced environment, we'd love to hear from you.
Location: Keller, TX 76248
Pay:$18.00-20.00/hour
Summer Schedule:
- Monday-Thursday, 8:00 AM-5:00 PM (32 hours/week)
- Opportunity to work an additional2 hours before your shift by assisting withlight-duty warehouse tasks for those who would like extra hours.
What You'll Do:
- Provide exceptional customer service by handling member inquiries over the phone.
- Answer and document incoming calls while determining the nature of each inquiry.
- Respond professionally and empathetically to member questions, concerns, and complaints.
- Accurately document interactions according to company procedures.
- Help achieve department goals for call handling, first-call resolution, complaint resolution, and member retention.
- Remain open to coaching and feedback to continuously improve performance.
What We're Looking For:
- 1+ years of customer service experience.
- Excellent verbal and written communication skills.
- Professional phone etiquette and customer-focused attitude.
- Strong analytical and problem-solving abilities.
- Ability to interpret information and make sound decisions.
- Proficient computer skills.
Apply today and start your next opportunity with CornerStone Staffing!
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Company Description
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!