Auto Collections Representatives
(Experience Required)
Location: Tempe, AZ 85281| Onsite
Schedule: Full-Time | Flexible Shifts Between 6 AM – 10 PM, Mon–Fri; 2 Saturdays per Month; 1 Sunday per Quarter
Pay: $19/hour |$22/hour when hired on + Overtime Opportunities
Employment Type: Temp-to-Hire
Start Date: Next Training Class Begins in August
Job ID: 156590
Ready to Take Your Collections Career to the Next Level?
CornerStone Staffing is now hiring Experienced Auto Collections Representatives in Tempe, AZ! If you thrive in a high-energy environment, have a passion for performance, and are motivated by results and earnings, this is the opportunity for you.
Be part of a high-performing team that values best-in-class customer interactions, professional growth, and a clear path to permanent employment. Enjoy the flexibility of working from home after training, plus earn extra money through overtime—especially during end-of-month peak periods.
Job Title
Auto Collections Representative – Experience Required
Key Responsibilities
- Make outbound and receive inbound calls to collect on delinquent auto loan accounts
- Use strong communication skills to build rapport and maintain positive customer relationships
- Negotiate payment arrangements and resolve delinquencies professionally
- Use skip tracing tools to locate customers when necessary
- Meet daily productivity targets and quality standards
- Update account notes and maintain accurate documentation
- Collaborate with team members and uphold compliance and company policies
Requirements
- 2+ years in collections, specifically in auto finance or related industry
- Ability to handle high call volumes and multitask effectively
- Strong conflict resolution and negotiation skills
- A high school diploma or GED is required
- Flexible availability for an 8-hour shift between 6 AM – 10 PM (including some weekends)
- Willingness to work mandatory overtime, especially at month-end
Compensation & Benefits
- $19/hour starting pay - $22/hour when hired on
- Overtime available at peak times – great earning potential
- Temp-to-Hire opportunity with long-term stability
- Ongoing coaching and professional development
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Company Description
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!