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Associate Customer Success Representative Jobs (NOW HIRING)

Zmana

Customer Success Representative

Honolulu, HI · On-site

Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on ...

Orbus Inc

Customer Success Representative

Woodridge, IL · On-site

$21 - $25/hr

... Associates to ensure timely resolution * Proactively communicate with Key/National and Core ... Our Customer Success Representatives have a high school diploma or equivalent, and many candidates ...

AboutTime

Customer Success Representative

Payson, UT · On-site

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

AboutTime

Customer Success Representative

Payson, UT

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

Hulk USA

Customer Success Representative

Midland, TX · On-site

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner.

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

Filtrous

Customer Success Representative

Poway, CA · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

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How much do associate customer success representative jobs pay per year?

As of Jul 15, 2026, the average yearly pay for associate customer success representative in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is an Associate Customer Success Representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Representatives (CSRs) because their role involves complex interpersonal skills, problem-solving, and understanding customer needs that are difficult for AI to replicate. Instead, AI tools are increasingly used to automate routine tasks, allowing CSRs to focus on building relationships and providing personalized support. Success in this role often depends on communication skills, empathy, and industry knowledge, which complement AI capabilities rather than compete with them.

What does a customer success associate do?

A customer success associate helps clients use a company's products or services effectively by providing support, onboarding, and ongoing assistance. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

An Associate Customer Success Representative typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, or skilled trades like electricians and plumbers, especially with experience and certifications. These jobs often require strong communication skills, industry knowledge, and sometimes licensing or specialized training.

What are the key skills and qualifications needed to thrive as an Associate Customer Success Representative, and why are they important?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

How can I make 2000 a week working from home?

An Associate Customer Success Representative can potentially earn $2,000 a week by working full-time, providing high-quality customer support, and gaining experience or certifications that increase earning potential. Achieving this income may also involve handling a high volume of accounts or upselling services, often requiring strong communication skills and familiarity with customer management tools. Compensation varies by company, location, and performance, so consistent high performance and skill development are key factors.

What are some common challenges faced by Associate Customer Success Representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.
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What are the most commonly searched types of Customer Success Representative jobs? The most popular types of Customer Success Representative jobs are:
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Associate Customer Success Representative jobs near you
Customer Success Representative

Customer Success Representative

Minnkota Windows

West Fargo, ND • On-site

$24 - $30/hr

Full-time

Posted 10 days ago

Job description

POSITION: Customer Success Representative
SHIFT: Monday - Friday day, 8:00 am - 5:00 pm 
PAY RATE: $24.00 - $30.00+ per hour (DOE) + Full Benefit Package
LOCATION: Minnkota Windows West Fargo, ND

SUMMARY OF RESPONSIBILITIES
The Customer Success Representative (CSR) 1, 2, & 3 roles are responsible for supporting dealer success by ensuring a consistent, reliable, and proactive customer experience across all interactions with Minnkota Windows. This role progresses from foundational support and execution (CSR 1) to ownership of dealer relationships and outcomes (CSR 2), to strategic leadership and cross-functional influence (CSR 3).
 
CSR team members coordinate dealer onboarding, monitor order pipelines, communicate proactively, resolve issues, and drive continuous improvement efforts to enhance dealer experience and long-term partnership success.
ESSENTIAL JOB FUNCTIONS
  • Embrace and demonstrate the qualities of the Minnkota Windows Game Changer definition.
  • Engage in team-based lean and continuous improvement activities to improve workflows and efficiency.
  • Support dealer onboarding, including system setup, training coordination, and first-order execution.
  • Monitor order status, pipelines, and lead times; communicate updates, risks, and solutions to dealers.
  • Proactively communicate backorders, delays, and changes while coordinating cross-functional responses.
  • Track and follow up on issues, ensuring timely escalation, resolution coordination, and closure.
  • Maintain accurate CRM notes, onboarding documentation, and activity logs.
  • Support program communications, including promotions, co-op programs, and product updates.
  • Drive adoption of portals, EDI, training programs, and dealer engagement tools.
  • Collaborate cross-functionally with Sales, Operations, Logistics, and Customer Service to deliver consistent outcomes.
  • Identify risks to dealer success and support implementation of recovery plans and solutions.
  • Participate in Voice of Customer (VOC) efforts and continuous improvement initiatives.
  • Maintain strong accountability, follow-up, and communication standards.
  • Prompt and dependable attendance.
  • Other duties as assigned.
 KNOWLEDGE, SKILLS, AND QUALITIES
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Customer-focused mindset with strong attention to detail and follow-through.
  • Ability to collaborate across teams and influence outcomes.
  • Understanding of manufacturing or distribution environments (preferred/required based on level).
EDUCATION AND WORK EXPERIENCE
  • High School diploma or GED required.
  • Post-secondary education in Business, Communications, Marketing, Operations or a related field is preferred.
  • 0 - 3 years in customer service, operations, or inside sales.

Specific Requirements for Levels 2 and 3

 Customer Success Representative 2:
In addition to Level 1 requirements:
  • Own day-to-day relationship management for assigned dealer accounts.
  • Lead onboarding and adoption outcomes end-to-end.
  • Proactively monitor pipelines, lead times, and risk factors for delays.
  • Manage issue escalation and coordinate cross-functional resolution.
  • Identify at-risk dealers and implement recovery or retention strategies.
  • Influence internal teams to meet commitments and timelines.
 Experience/Skill Enhancements:
  • 3 - 6 years of customer success, account management, or operations experience.
  • Strong problem-solving, prioritization, and coordination abilities.
  • Comfortable managing complexity across multiple teams.

 Customer Success Representative 3

In addition to Level 2 requirements:
  • Own strategic, high-value dealer relationships and long-term outcomes.
  • Lead complex escalations and cross-functional resolution efforts.
  • Facilitate strategic business reviews and partner planning discussions.
  • Drive forecasting alignment and seasonal planning initiatives.
  • Lead VOC initiatives and implement continuous improvement roadmaps.
  • Mentor and support CSR 1 and CSR 2 team members.
  • Influence cross-functional priorities and operational processes.
 Experience/Skill Enhancements:
  • 6 - 10+ years of customer success, account leadership, or operations experience.
  • Strong leadership, influence, and strategic thinking skills.
  • Ability to lead complex problem-solving across departments.

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