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Associate Customer Success Representative Jobs (NOW HIRING)

Hitachi

Customer Success Representative

Alamo, TN · On-site

Join Hitachi Energy's Components Division in Alamo, TN, as a Customer Success Representative . In this exciting role, you'll be the trusted connection between our customers and the business, ensuring ...

impac Fleet

Be Seen First

Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless ... Bachelor's or Associate's degree required * Strong verbal and written communication skills * Tech ...

Lever Demo 2

Customer Success Rep

Arlington, TX

We're looking for a Client Associate to join our Client Success team. Are you highly communicative, hyper-organized and project oriented? We'd love to speak with you! At Luxury Presence, we provide ...

TeleMed2U

$65K - $80K/yr

About the Role The Customer Success Representative - Health Plans is responsible for owning and managing health plan client relationships to ensure successful implementation, strong utilization, and ...

Pregis

Customer Success Representative

Elgin, IL · On-site

$45K - $55K/yr

Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, technical specifications, and meeting deadlines.

LGC Group

Customer Success Representative

Milford, MA · On-site

$54K/yr

Join LGC as a Customer Success Representative and play a crucial role in our team! This is an outstanding opportunity to be the primary contact for our esteemed customers, ensuring they receive ...

4 Over llc

Customer Success Rep I

Phoenix, AZ · On-site

$18 - $19/hr

The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer ...

pregis

Customer Success Representative

Elgin, IL

$45K - $55K/yr

Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, technical specifications, and meeting deadlines.

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Associate Customer Success Representative information

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How much do associate customer success representative jobs pay per year?

As of Jul 15, 2026, the average yearly pay for associate customer success representative in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is an Associate Customer Success Representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Representatives (CSRs) because their role involves complex interpersonal skills, problem-solving, and understanding customer needs that are difficult for AI to replicate. Instead, AI tools are increasingly used to automate routine tasks, allowing CSRs to focus on building relationships and providing personalized support. Success in this role often depends on communication skills, empathy, and industry knowledge, which complement AI capabilities rather than compete with them.

What does a customer success associate do?

A customer success associate helps clients use a company's products or services effectively by providing support, onboarding, and ongoing assistance. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

An Associate Customer Success Representative typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, or skilled trades like electricians and plumbers, especially with experience and certifications. These jobs often require strong communication skills, industry knowledge, and sometimes licensing or specialized training.

What are the key skills and qualifications needed to thrive as an Associate Customer Success Representative, and why are they important?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

How can I make 2000 a week working from home?

An Associate Customer Success Representative can potentially earn $2,000 a week by working full-time, providing high-quality customer support, and gaining experience or certifications that increase earning potential. Achieving this income may also involve handling a high volume of accounts or upselling services, often requiring strong communication skills and familiarity with customer management tools. Compensation varies by company, location, and performance, so consistent high performance and skill development are key factors.

What are some common challenges faced by Associate Customer Success Representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.
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What are the most commonly searched types of Customer Success Representative jobs? The most popular types of Customer Success Representative jobs are:
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Associate Customer Success Representative jobs near you
Customer Success Representative

Customer Success Representative

Pivot Bio

Hazelwood, MO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

About Pivot Bio:  

Fueled by an innovative drive and a deep understanding of microbiology, genomics, crop nutrition and agriculture, Pivot Bio is pioneering game-changing advances in fertilizer technology. Our first commercial product harnesses the power of naturally-occurring microbes, modern gene editing and application technologies to provide nitrogen to crops.  We are dedicated to providing new solutions for farmers to improve yield as they work to help feed the world's growing population. Read/Hear more about Pivot Bio on Forbes or PBS News Hour.

Join our team as a Customer Success Representative I and make a meaningful impact in the agricultural industry! In this dynamic role, you'll provide essential support to regional teams, and ensure seamless shipment scheduling. You'll be the go-to person for problem-solving, participate in exciting program implementations, and help enhance our CRM functionality. If you are a proactive communicator with a passion for customer service and technology, we want to hear from you!

Essential Functions

  • Actively serve as a member of the regional sales team to provide regular updates, gather feedback, and contribute to process improvements.
  • Provide cross-region support to channel partners and sales employees that experience technical issues at any point along the order path providing support in order entry, shipping, and reconciliation processes. Resolve support tickets in a timely manner to ensure exceptional channel partner and customer experiences.
  • Manage shipment scheduling and address customer and channel partner shipping issues.
  • Provide system support through CRM functionality training and Pivot Bio Portal train-the-trainer instruction.
  • Address incoming calls and emails to the general support line and efficiently address or route requests to appropriate team members for resolution.
  • Participate in User Acceptance Testing (UAT) sessions, conducting thorough testing of new functionalities, documenting issues, and collaborating with IT to resolve them. Train other CSC representatives on the new functionality.
  • Support accurate order and account data in the CRM system, reviewing validation dashboards, and providing targeted training to address any issues identified.
  • Support various programs, including participation in implementation teams and assisting with customer and channel partner initiatives.

Competencies

  • Exceptional communication skills, with the ability to clearly convey information, actively listen, and ensure alignment between internal teams and customers.
  • Ideal candidates should have a baseline knowledge and understanding of agriculture, crops, seed, bioscience, or biochemistry.
  • Customer Relationship Management (CRM) system experience or willingness to learn.
  • Customer experience oriented, with a focus on teamwork, collaboration, and the ability to adapt to changing priorities.
  • Customer focused, with the ability to identify and satisfy the needs of external and internal customers. Continually searches for ways to provide value-added solutions for customers.
  • Excellent direction setting, prioritization and project management skills.
  • Must have a valid driver's license.

Travel Required

  • This position will require travel up to 20% of time

Required Education & Experience

  • Prior agricultural experience and a passion for working in agriculture is preferred.
  • Minimum of 2 years of work experience in a customer-facing role.
  • AA or AS or relative experience required. BS or BA preferred.
  • Recent college graduates with agronomic degrees encouraged to apply.

Must be authorized to work in the United States

What We Offer: 

  • Competitive package in a disruptive startup 
  • Stock options 
  • Health/Dental/Vision insurance with employer-paid premiums 
  • Life, Short-Term and Long-Term Disability policies 
  • Employee Assistance Program with free referrals and discounts 
  • 401(k) plan, 3% Match 
  • Commuter benefits 
  • Annual Training & Development support 
  • Flexible vacation policy with a generous holiday schedule 
  • Exciting opportunity to work with a talented and fun team

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