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Associate Customer Success Representative Jobs (NOW HIRING)

Brite

Customer Success Representative

Victor, NY · On-site

$65K - $80K/yr

JOB SUMMARY The Customer Success Representative (CSR) position will be responsible developing and maintaining a successful relationship for their assigned Clients. The CSR is the face of Brite for ...

ComplexCare Solutions

Associate Customer Success

$63K - $78K/yr

Associate Customer Success This position is remote We are more than just a healthcare company; we are a community of professionals driven by the knowledge that our success leads to a positive impact ...

Bidadoo Inc

Customer Success Representative

Seattle, WA · On-site

$18 - $22/hr

... of all Customer Services and Seller Success * Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers * Manage ...

ComplexCare Solutions

Associate Customer Success

$63K - $78K/yr

Associate Customer Success This position is remote We are more than just a healthcare company; we are a community of professionals driven by the knowledge that our success leads to a positive impact ...

1Huddle, Inc.

Customer Success Rep

Newark, NJ

... Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. We are looking for a junior customer support rep ...

Kipsu

Customer Success Representative

Minneapolis, MN

$50K - $60K/yr

Customer Success Representative Kipsu is a growth stage Minneapolis-based technology company that has grown to over 120 employees. At Kipsu, we help service professionals Meet the Moment by ...

Tempus

Customer Success Representative

Chicago, IL

$48K - $55K/yr

Work cross-functionally (e.g., Customer Success, Sales, Lab) to ensure we meet/exceed goals related ... representatives, and internal stakeholders. * Use proactive problem-solving skills to create and ...

1Huddle

Customer Success Rep

Newark, NJ · On-site

... Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. We are looking for a junior customer support rep ...

Lever Demo 2

Customer Success Rep

Arlington, TX

We're looking for a Client Associate to join our Client Success team. Are you highly communicative, hyper-organized and project oriented? We'd love to speak with you! At Luxury Presence, we provide ...

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How much do associate customer success representative jobs pay per year?

As of Jun 24, 2026, the average yearly pay for associate customer success representative in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is an Associate Customer Success Representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

What does a customer success associate do?

A customer success associate helps clients use a company's products or services effectively by providing support, onboarding, and ongoing assistance. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as an Associate Customer Success Representative, and why are they important?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

What is a customer success associate's salary?

The salary for a Customer Success Associate typically ranges from $45,000 to $65,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced associates or those in high-demand regions can earn more, often supplemented with performance bonuses or benefits.

Do CSMs make good money?

Customer Success Managers (CSMs) typically earn a salary that ranges from $50,000 to $100,000 annually, depending on experience, industry, and location. Many CSMs also receive performance bonuses or commissions, which can increase total compensation. Skills in communication, CRM tools, and client management are important for higher earning potential.

What are some common challenges faced by Associate Customer Success Representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.

What qualifications are needed for a CSM role?

A Customer Success Manager (CSM) role typically requires a bachelor's degree in business, communications, or a related field. Relevant skills include strong communication, problem-solving, and customer relationship management, often supported by experience with CRM tools like Salesforce. Certifications such as Certified Customer Success Manager (CCSM) can enhance prospects, and prior experience in sales, support, or account management is beneficial.
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What are the most commonly searched types of Customer Success Representative jobs? The most popular types of Customer Success Representative jobs are:
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Associate Customer Success Representative jobs near you
Customer Success Representative

Customer Success Representative

BLACK DIAMOND COATINGS INC

Brooksville, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Ever sealed a driveway, stained a deck, or waterproofed a basement — and actually loved doing it? Keep reading.

We're Black Diamond Coatings — veteran- and family-owned, made in the USA, and the brand behind DOMINATOR®, AQUA-X®, and OBSESS®. You've probably walked past our products at Lowe's, or saw them on Amazon or Home Depot. That's about to change — because we're scaling fast and building the team that gets us there.


We're hiring a Customer Success Representative in Brooksville, Florida.

This isn't a "read from a script and close the ticket" job. You're the first voice a customer hears when their sealer question turns into a project crisis, and the reason they leave a 5-star review instead of a 1-star rant. You own the interaction, start to finish.


What the role looks like:

→ Inbound calls, emails, chats; you answer them, you solve them

→ Deep product knowledge across our full line (we'll train you, but curiosity is required)

→ Spotting upsell opportunities while you're solving problems

→ Keeping HubSpot and other systems clean and current


What we're looking for:

✔ 2–4 years customer-facing experience

✔ Warm, confident phone presence — you like people

✔ CRM experience (HubSpot preferred)

✔ Detail-obsessed — 99% order accuracy is the standard, not the goal

✔ Bilingual English/Spanish? Big advantage.

✔ Bonus points if you've ever finished a DIY project and thought, "I wish someone had helped me choose the right product." That empathy is exactly what our customers need.


What's in it for you:

???? Health, dental & vision (Florida Blue + UnitedHealthcare) — eligible after 60 days ???? 401(k) with up to 4.5% company match — auto-enrolled from day one

???? Recuro Health 100% employer-paid — 24/7 virtual care, on-demand counseling, and ~70 free generic prescriptions for you and your family

???? Tuition reimbursement up to $10,000/year

???? Employee discount on our products — and if your project makes great before/after content, we may just provide them for free

????️ 15 days PTO (accrue after 3 months) + 7 holidays to start


On-site | Brooksville, FL | Competitive pay + benefits + product discounts

If you bring the energy, ownership, and "figure it out" mindset — we want to talk.

Apply