The Opportunity As a Customer Success Representative, you'll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You'll ...
The Opportunity As a Customer Success Representative, you'll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You'll ...
Customer Success Representative
Centennial, CO · On-site
$90K/yr
The Opportunity As a Customer Success Representative, you'll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You'll ...
Customer Success Representative
Centennial, CO · On-site
$90K/yr
The Opportunity As a Customer Success Representative, you'll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You'll ...
The Opportunity As a Customer Success Representative, you'll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You'll ...
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The Opportunity As a Customer Success Representative, you'll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You'll ...
Customer Success Representative
Denver, CO · On-site
$22.03 - $26.92/hr
Customer Success Representative We're hiring Cust omer Success Professionals who are energized by solving big challenges, passionate about technology, and ready to help customers turn intelligence ...
Customer Success Representative
Denver, CO · On-site
$22.03 - $26.92/hr
Customer Success Representative We're hiring Cust omer Success Professionals who are energized by solving big challenges, passionate about technology, and ready to help customers turn intelligence ...
Associate Customer Success Manager
Denver, CO · On-site
Associate Customer Success Manager Denver, CO For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to ...
Associate Customer Success Manager
Denver, CO · On-site
Associate Customer Success Manager Denver, CO For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to ...
Associate Customer Success Manager
Denver, CO · On-site
A Little About the Role The Associate Customer Success Manager (CSM) is a professional who proactively manages a dedicated portfolio of customers. This role focuses on building strong, long-term ...
Associate Customer Success Manager
Denver, CO · On-site
A Little About the Role The Associate Customer Success Manager (CSM) is a professional who proactively manages a dedicated portfolio of customers. This role focuses on building strong, long-term ...
Associate Customer Success Manager
Denver, CO · On-site
A Little About the Role The Associate Customer Success Manager (CSM) is a professional who proactively manages a dedicated portfolio of customers. This role focuses on building strong, long-term ...
Associate Customer Success Manager
Denver, CO · On-site
A Little About the Role The Associate Customer Success Manager (CSM) is a professional who proactively manages a dedicated portfolio of customers. This role focuses on building strong, long-term ...
Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal ...
Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal ...
Customer Success Associate
Denver, CO · On-site
$75K - $85K/yr
Customer Success Associate Application Deadline: 21 August 2026 Department: Customer Success Employment Type: Full Time Location: Denver Compensation: $75,000 - $85,000 / year Description TL;DR ...
Customer Success Associate
Denver, CO · On-site
$75K - $85K/yr
Customer Success Associate Application Deadline: 21 August 2026 Department: Customer Success Employment Type: Full Time Location: Denver Compensation: $75,000 - $85,000 / year Description TL;DR ...
Customer Success Associate
Thornton, CO · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Thornton, CO · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Aurora, CO · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Aurora, CO · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Greeley, CO · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Greeley, CO · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Denver, CO · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Customer Success Associate
Denver, CO · On-site
... Customer Success Associates. In this role, you'll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services. What We're ...
Associate Customer Success Representative information
What is an associate customer success representative?
An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.
What are the key skills and qualifications needed to thrive as an associate customer success representative?
To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.
What are some common challenges faced by associate customer success representatives, and how can they be overcome?
Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.
What cities in Colorado are hiring for Associate Customer Success Representative jobs? Cities in Colorado with the most Associate Customer Success Representative job openings:
$90K/yr
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 28 days ago
Job description
The Opportunity
As a Customer Success Representative, you'll guide homeowners through every step of their journey from the moment they sign on with Jetson to the day their system is installed. You'll be their trusted point of contact - ensuring paperwork, approvals, and installations are seamless and stress-free.
You'll collaborate with internal teams to keep projects moving efficiently, proactively manage customer expectations and deliverables, making sure every homeowner feels supported and excited about their electrification journey.
What You Will Do- Guide customers through all pre-installation steps to ensure they are install-ready:
- Manage scheduling for walk-throughs and installations.
- Take a proactive and persistent approach, leveraging video conference sessions (Google Meet), phone, text/SMS, and email.
- Handle requotes as needed, collaborating with field service manager and sales.
- Proactively follow up with homeowners in the 30 days leading up to installation to ensure all requirements are met.
- Serve as the primary point of contact for homeowners after a sale closes with a deposit.
- Maintain clear communication with internal teams (Sales, Operations, and Installers) and accuracy across all customer files, to keep projects on track.
- Track key customer milestones and report progress within Jetson's CRM system.
- 5-7 years of experience in Customer Success, Account Management, Sales, or a related field.
- Strong verbal and written communication skills.
- Experience working in a CRM system (e.g., HubSpot, Salesforce)
- Comfort working in a startup or growth-stage environment.
- Full-time, permanent
- $90,000 OTE
Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Health Insurance premium 85% paid by Jetson
Education Support
Parental Leave Top Up
401k program
Location: Centennial, CO