Associate Customer Success Manager Sales | Salt Lake City, United States Working at Atlassian Behind every great human achievement, there is a team. From medicine and space travel, to disaster ...
Associate Customer Success Manager Sales | Salt Lake City, United States Working at Atlassian Behind every great human achievement, there is a team. From medicine and space travel, to disaster ...
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
Associate Customer Success Manager
Magna, UT · On-site +1
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
Associate Customer Success Manager
Magna, UT · On-site +1
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the ...
Inspire Customer Success Across Lab Automation * Creates and drives a US Region and ADx-wide culture of Customer Success * Aligns activities with internal teams (i.e., Service regarding existing ...
Inspire Customer Success Across Lab Automation * Creates and drives a US Region and ADx-wide culture of Customer Success * Aligns activities with internal teams (i.e., Service regarding existing ...
Customer Service Rep I
Salt Lake City, UT · On-site
$15.50 - $21/hr
A Customer Success Representative's primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
Salt Lake City, UT · On-site
$15.50 - $21/hr
A Customer Success Representative's primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
Salt Lake City, UT · On-site
$15.50 - $21/hr
A Customer Success Representative's primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
Salt Lake City, UT · On-site
$15.50 - $21/hr
A Customer Success Representative's primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
$15.50 - $21/hr
A Customer Success Representative's primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
$15.50 - $21/hr
A Customer Success Representative's primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
Salt Lake City, UT · On-site
$15.50 - $21/hr
A Customer Success Representative's primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
Salt Lake City, UT · On-site
$15.50 - $21/hr
A Customer Success Representative's primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
Salt Lake City, UT · Hybrid
$42K/yr
A Customer Success Representative?s primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Service Rep I
Salt Lake City, UT · Hybrid
$42K/yr
A Customer Success Representative?s primary function is to help ensure operational excellence through attention to detail and driving processes/policies. Providing support in resolving issues ...
Customer Success Associate
Lehi, UT · On-site
$20.67 - $29.57/hr
Customer Success Associate The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on ...
Customer Success Associate
Lehi, UT · On-site
$20.67 - $29.57/hr
Customer Success Associate The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on ...
Customer Success Associate
Lehi, UT · Hybrid
$20.67 - $29.57/hr
The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...
Customer Success Associate
Lehi, UT · Hybrid
$20.67 - $29.57/hr
The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...
Customer Success Associate
Provo, UT · On-site
$50K/yr
About the role We are looking for motivated candidates who thrive in a high-growth environment to join our Customer Success team. In this role, you will be accountable for providing the highest level ...
Customer Success Associate
Provo, UT · On-site
$50K/yr
About the role We are looking for motivated candidates who thrive in a high-growth environment to join our Customer Success team. In this role, you will be accountable for providing the highest level ...
Customer Success Associate
Provo, UT · On-site
$50K/yr
About the role We are looking for motivated candidates who thrive in a high-growth environment to join our Customer Success team. In this role, you will be accountable for providing the highest level ...
Customer Success Associate
Provo, UT · On-site
$50K/yr
About the role We are looking for motivated candidates who thrive in a high-growth environment to join our Customer Success team. In this role, you will be accountable for providing the highest level ...
Customer Success Agent
Lehi, UT · On-site
$21/hr
AlterMe Member Success Advocate Full-time or Part-time$21/hour + Monthly Performance Bonus Do you ... Represent AlterMe's supportive, empowering brand voice in every interaction. * Work with a ...
Customer Success Agent
Lehi, UT · On-site
$21/hr
AlterMe Member Success Advocate Full-time or Part-time$21/hour + Monthly Performance Bonus Do you ... Represent AlterMe's supportive, empowering brand voice in every interaction. * Work with a ...
Customer Success Agent
Lehi, UT · On-site
$21/hr
AlterMe Member Success Advocate Full-time or Part-time | $21/hour + Monthly Performance Bonus Do ... Represent AlterMe's supportive, empowering brand voice in every interaction. * Work with a ...
Customer Success Agent
Lehi, UT · On-site
$21/hr
AlterMe Member Success Advocate Full-time or Part-time | $21/hour + Monthly Performance Bonus Do ... Represent AlterMe's supportive, empowering brand voice in every interaction. * Work with a ...
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and ...
Customer Success Manager
Lehi, UT · On-site
$120 - $130/hr
Customer Success Manager Lehi, Utah, United States; New York, New York, United States Role Overview ... We are committed to building a team that represents a variety of backgrounds, perspectives, and ...
Customer Success Manager
Lehi, UT · On-site
$120 - $130/hr
Customer Success Manager Lehi, Utah, United States; New York, New York, United States Role Overview ... We are committed to building a team that represents a variety of backgrounds, perspectives, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... reps, and fulfillment teams. * Guide and assist Sales or customers with their initial and/or repeat ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... reps, and fulfillment teams. * Guide and assist Sales or customers with their initial and/or repeat ...
Customer Success Manager
Draper, UT · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... reps, and fulfillment teams. * Guide and assist Sales or customers with their initial and/or repeat ...
Customer Success Manager
Draper, UT · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... reps, and fulfillment teams. * Guide and assist Sales or customers with their initial and/or repeat ...
Associate Customer Success Representative information
What is an associate customer success representative?
An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.
What are the key skills and qualifications needed to thrive as an associate customer success representative?
To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.
What are some common challenges faced by associate customer success representatives, and how can they be overcome?
Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.
What are popular job titles related to Associate Customer Success Representative jobs in Utah?
For Associate Customer Success Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Representative jobs in Utah look for?
The top searched job categories for Associate Customer Success Representative jobs in Utah are:
Job description
Associate Customer Success Manager
Sales | Salt Lake City, United States
Working at Atlassian
Behind every great human achievement, there is a team.
From medicine and space travel, to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software.
Our mission is to help unleash the potential of every team through open work.
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the program, helping ensure product utilization, business alignment, and that DX is always supporting high-value use cases at the company.
Job Duties
- Become a product expert and a master of our customer success process
- Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal
- Create and maintain a customer success plan, tracking success initiatives
- Meet targets for net renewal and customer expansion, accurately forecast renewals and track their progress
- Identify and resolve potential renewal challenges to ensure a high renewal rate
- Establish DX as a key strategic driver of our prospect's business goals, leading them to integrate DX insights into their company workflows
- Arrange and conduct Executive and C-level services-related discussions according to the account strategy
- Discover opportunities for expansion and growth within accounts by identifying potential use cases where DX can support
- Collaborate closely with all functions of the business to ensure our customers are successful
- Proactively track and report key account metrics to measure success and identify areas for improvement
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
This role may also be eligible for benefits, bonuses, commissions, and equity.
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $90,000 - $117,500
Zone B: $81,000 - $105,750
Zone C: $74,700 - $97,525
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh
About Atlassian
Sourced by ZipRecruiter
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
501 - 1,000 Employees
Headquarters location
Sydney, NSW, AU