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Insurance Customer Service Representative Jobs in Utah

Jacque Price

Insurance Customer Service

South Weber, UT · On-site

$38K - $46K/yr

Insurance Customer Service Location: Ogden, UT, 84405 Salary: $38000.0 - $46000.0/year Experience ... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ...

StaffMyAgency LLC

Insurance Customer Service

Ogden, UT · On-site

$38K - $46K/yr

... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ... Service can include responding to inquiries regarding insurance availability, eligibility ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

U-Haul

Customer Service Representative

Saint George, UT · On-site

$15 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Amerivet

Customer Service Representative

Saint George, UT

$15 - $20.50/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team ... Health, dental, vision, life insurance, and mental health resources to support your overall well ...

AmeriVet

Customer Service Representative

Saint George, UT · On-site

$15 - $20.50/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team ... Health, dental, vision, life insurance, and mental health resources to support your overall well ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Ardent Logistics is seeking a Customer Service Representative to support our fast-paced ... Health, Dental, and Vision insurance * Paid vacation and holidays * 401(k) retirement plan * Career ...

U-Haul

Customer Service Representative

Bountiful, UT · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

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All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Utah

Insurance Customer Service Representative information

See Utah salary details

$23.7K

$44.1K

$66.5K

How much do insurance customer service representative jobs pay per year?

As of Aug 23, 2026, the average yearly pay for insurance customer service representative in Utah is $44,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $50,100.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are the most commonly searched types of Insurance Customer Service Representative jobs in Utah?

The most popular types of Insurance Customer Service Representative jobs in Utah are:

What are popular job titles related to Insurance Customer Service Representative jobs in Utah?

For Insurance Customer Service Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Utah look for?

The top searched job categories for Insurance Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Insurance Customer Service Representative jobs?

Cities in Utah with the most Insurance Customer Service Representative job openings:

What are popular job titles related to Insurance Customer Service Representative jobs in UT?

For Insurance Customer Service Representative jobs in UT, the most frequently searched job titles are:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Utah as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% In-person, and 1% Remote job distribution, with an average salary of $44,070 per year, or $21.2 per hour.

Insurance Customer Service

Jacque Price

South Weber, UT • On-site

$38K - $46K/yr

Other

Life, Retirement, PTO

Posted 20 days ago

Job description

Insurance Customer Service

Location: Ogden, UT, 84405

Salary: $38000.0 - $46000.0/year

Experience: 0 Year(s)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:

1. Must have an active Utah Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Ogden, UT. This is an in-office position.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive:

  • Starting hourly base pay $18-$22 depending on licensing and experience
  • Commissions in addition to base
  • Paid Time Off (vacation and personal/sick days)
  • Life Insurance
  • Retirement (after 1 year employment)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements

  • Utah Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Bilingual English/Spanish preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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