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Insurance Customer Service Representative Jobs in Utah

QCHI

Customer Service Representative

Taylorsville, UT · On-site

$16/hr

The Customer Service Representative opportunity is a full-time position that has great potential ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Taylorsville, UT · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a full-time position that has great potential ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Ardent Logistics is seeking a Customer Service Representative to support our fast-paced ... Health, Dental, and Vision insurance * Paid vacation and holidays * 401(k) retirement plan * Career ...

Just Right Air

Customer Service Representative

Sandy, UT

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

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All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Utah

Insurance Customer Service Representative information

See Utah salary details

$23.7K

$44.1K

$66.5K

How much do insurance customer service representative jobs pay per year?

As of Sep 14, 2026, the average yearly pay for insurance customer service representative in Utah is $44,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $50,100.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are the most commonly searched types of Insurance Customer Service Representative jobs in Utah?

The most popular types of Insurance Customer Service Representative jobs in Utah are:

What are popular job titles related to Insurance Customer Service Representative jobs in Utah?

For Insurance Customer Service Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Utah look for?

The top searched job categories for Insurance Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Insurance Customer Service Representative jobs?

Cities in Utah with the most Insurance Customer Service Representative job openings:

What are popular job titles related to Insurance Customer Service Representative jobs in UT?

For Insurance Customer Service Representative jobs in UT, the most frequently searched job titles are:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Utah as of September 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $44,070 per year, or $21.2 per hour.

Licensed Insurance Customer Service Representative

Salt Lake City, UT • On-site

Mark Miller Auto Group
51 - 200 employees
Learn more about Mark Miller Auto Groupexternal

$40K - $60K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description


About the Position
Miller Insurance Group is looking for a motivated and experienced Licensed Insurance Customer Service Representative to join our team.
This position is focused on providing excellent service to our existing clients. We are looking for someone who enjoys helping people, understands insurance, communicates well, and takes ownership of getting things done.
If you enjoy working with clients, solving problems, and helping people better understand and protect what matters to them, we'd like to hear from you.
What You'll Do
  • Assist clients with policy questions, coverage, billing, and service needs
  • Process policy changes, endorsements, cancellations, and other requests
  • Review accounts for accuracy, coverage gaps, and additional coverage needs
  • Assist with renewals and policy reviews
  • Communicate with insurance carriers regarding underwriting and policy questions
  • Assist clients with the claims process when needed
  • Prepare certificates, evidence of insurance, and policy documentation
  • Maintain accurate client records and follow up on outstanding requests
  • Help clients understand their insurance options and make informed coverage decisions
Compensation & Benefits
  • $40,000-$60,000 annual salary, depending on experience
  • Monday-Friday, 9:00 AM-5:00 PM
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health Savings Account (HSA) with employer contributions available
  • 401(k) retirement plan with employer matching available
Company Description
At Miller Insurance Group, we believe insurance is about more than selling a policy. We help our clients understand their risks, make informed coverage decisions, and protect what's important to them.
We're looking for someone who values relationships, integrity, teamwork, and providing great service-and who wants to be part of an agency where their work makes a difference for our clients.
Benefits
  • Medical Insurance
  • Dental Insurance
  • 401(k) with 3% Company Match
  • Paid Vacation
  • Life Insurance
  • Disability Insurance
  • Café on Site
  • Employee Discounts for Parts & Service and Vehicle Purchases
What We're Looking For
An active Property & Casualty insurance license is required.
Our ideal candidate:
  • Has previous insurance agency or carrier experience
  • Has a good understanding of personal and/or commercial insurance
  • Provides friendly, professional, and dependable customer service
  • Communicates clearly by phone, email, and in person
  • Is organized, detail-oriented, and able to manage multiple priorities
  • Takes initiative and follows client needs through to completion
  • Works well independently and as part of a team
  • Enjoys building long-term relationships with clients

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