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Commercial Insurance Csr Jobs (NOW HIRING)

Mullica Hill Insurance

Be Seen First

Insurance CSR

Mullica Hill, NJ · On-site

$15.23 - $17/hr

The Insurance Customer Service Representative (CSR) at our small agency provides essential back office support with a focus on quoting and managing a variety of insurance policies. This role ...

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

gpac

CSR, Commercial Insurance

Fallston, MD · On-site

$43K - $59K/yr

Client Service Representative (CSR) - Commercial Insurance Hybrid | Competitive Benefits An award winning independent family-owned insurance agency with deep roots in the Greater Baltimore Area is ...

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Commercial Insurance Csr information

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$24K

$54.6K

$76.5K

How much do commercial insurance csr jobs pay per year?

As of Jun 29, 2026, the average yearly pay for commercial insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Insurance Csr vs Insurance Agent?

AspectCommercial Insurance CsrInsurance Agent
CredentialsLicenses often required, insurance knowledgeLicenses required, sales training
Work EnvironmentOffice-based, customer service focusOffice or field, sales and client interaction
Employer & Industry UsageInsurance companies, brokersInsurance agencies, brokers
Primary RoleCustomer service, policy managementPolicy sales, client acquisition

While both roles involve working within the insurance industry and require licensing, Commercial Insurance CSRs primarily focus on customer service and policy management, whereas Insurance Agents concentrate on selling policies and acquiring new clients. Understanding these differences helps job seekers identify the right career path in insurance.

What are Commercial Insurance CSRs?

Commercial Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their business insurance policies. They handle tasks such as processing renewals, answering coverage questions, preparing quotes, and maintaining client records. CSRs act as a liaison between the insurance agency and commercial clients to ensure their insurance needs are met efficiently. They play a key role in providing customer support, resolving issues, and ensuring policy compliance.

What are some common challenges faced by a Commercial Insurance CSR, and how can they be managed effectively?

Commercial Insurance CSRs often juggle multiple client accounts with varying coverage needs, which can make managing deadlines and prioritizing tasks challenging. Navigating complex policy details and addressing client questions about coverage or claims can also require strong attention to detail and communication skills. Staying organized with digital tools, proactively communicating with clients and underwriters, and continuous learning about changing insurance products can help CSRs succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Commercial Insurance CSR, and why are they important?

To thrive as a Commercial Insurance CSR, you need strong knowledge of insurance products, policy processing, and customer service, often supported by a high school diploma or relevant insurance certifications. Familiarity with insurance management systems (like Applied Epic or AMS360) and agency software is typically required. Outstanding communication, attention to detail, and problem-solving skills help CSRs build client trust and efficiently resolve inquiries. These skills and qualities are crucial for ensuring client satisfaction, policy accuracy, and smooth office operations in a competitive insurance environment.
More about Commercial Insurance Csr jobs
What cities are hiring for Commercial Insurance Csr jobs? Cities with the most Commercial Insurance Csr job openings:
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What job categories do people searching Commercial Insurance Csr jobs look for? The top searched job categories for Commercial Insurance Csr jobs are:
Commercial Insurance Csr jobs near you
Infographic showing various Commercial Insurance Csr job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 2% Full Time, 75% Part Time, and 21% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Commercial Insurance Customer Service Representative

KFG Insurance Agency - IN

Granger, IN • On-site

$39K - $54K/yr

Other

Medical, Dental, Vision, PTO

Posted 14 days ago

Key responsibilities

  • Service commercial accounts, including policy changes and renewals.

  • Prepare certificates of insurance and documentation.

  • Respond to client and carrier inquiries.

Job description

Benefits:

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Position Overview: Korhorn Financial Group is looking for a Commercial Insurance Customer Service Representative to support our business clients with policy servicing, documentation, and ongoing account needs.

At Korhorn Financial Group, we believe meaningful work starts with purpose and people. Every day, we help individuals and families navigate important financial decisions with clarity, confidence, and care — and we do it together as a team. Our client-first philosophy shapes everything we do, from thoughtful collaboration to long-term relationships built on trust. If you’re looking for a place where your work truly matters, your voice is valued, and you can grow while making a real impact on others’ lives, you’ll feel at home here.

Responsibilities:

Service commercial accounts, including policy changes and renewals

Prepare certificates of insurance and documentation

Respond to client and carrier inquiries

Assist producers with account management tasks

Maintain accurate and organized client records

Qualifications:

Commercial insurance experience preferred

Property & Casualty license required or willingness to obtain

Strong attention to detail and organizational skills

Excellent communication and client service abilities

Ability to manage multiple accounts and priorities

Apply