ZipRecruiter

Log In

1

Commercial Insurance Csr Jobs (NOW HIRING)

Robert E Bouchie Jr Insurance Agency, Inc.

Be Seen First

Commercial Insurance Customer Service Representative

Cataumet, MA · On-site

$48K - $65K/yr

... Commercial Lines Customer Service Representative to write new and service existing agency clients. If you have solid computer and communication skills and know small business insurance, please send ...

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Hoya Insurance Agency Inc

Be Seen First

Insurance Customer Service Representative

San Gabriel, CA · On-site

$15.50 - $25/hr

We are seeking an Insurance Customer Service Representative to become a part of our organization! The Customer Service Representative is the first point of contact for customers and responsible for ...

Farrmers Insurance

Be Seen First

Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

Busy Farmers Insurance office seeks F/T Customer Service Rep. * Processing policy transactions ... Previous experience with other personal and commercial lines carriers, i.e CA Fair Plan, surplus ...

Farrmers Insurance

Be Seen First

Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

Busy Farmers Insurance office seeks F/T Customer Service Rep. * Processing policy transactions ... Previous experience with other personal and commercial lines carriers, i.e CA Fair Plan, surplus ...

Runnels Insurance

Be Seen First

Insurance Customer Service Representative

Brandon, FL · On-site

$40K - $60K/yr

We are seeking a dynamic and customer-focused Insurance Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ...

Pryor Personnel Agency, Inc. dba PryorAssociates

$48K - $66K/yr

INSURANCE Customer Service Representative - Commercial Lines OPENING IN Nassau County, Long Island, New York. As a Commercial Lines Customer Service Representative, your primary responsibilities will ...

next page

Showing results 1-20

All JobsCommercial Insurance Csr Jobs

Commercial Insurance Csr information

See salary details

$24K

$54.6K

$76.5K

How much do commercial insurance csr jobs pay per year?

As of Jun 9, 2026, the average yearly pay for commercial insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Insurance Csr vs Insurance Agent?

AspectCommercial Insurance CsrInsurance Agent
CredentialsLicenses often required, insurance knowledgeLicenses required, sales training
Work EnvironmentOffice-based, customer service focusOffice or field, sales and client interaction
Employer & Industry UsageInsurance companies, brokersInsurance agencies, brokers
Primary RoleCustomer service, policy managementPolicy sales, client acquisition

While both roles involve working within the insurance industry and require licensing, Commercial Insurance CSRs primarily focus on customer service and policy management, whereas Insurance Agents concentrate on selling policies and acquiring new clients. Understanding these differences helps job seekers identify the right career path in insurance.

What are Commercial Insurance CSRs?

Commercial Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their business insurance policies. They handle tasks such as processing renewals, answering coverage questions, preparing quotes, and maintaining client records. CSRs act as a liaison between the insurance agency and commercial clients to ensure their insurance needs are met efficiently. They play a key role in providing customer support, resolving issues, and ensuring policy compliance.

What are some common challenges faced by a Commercial Insurance CSR, and how can they be managed effectively?

Commercial Insurance CSRs often juggle multiple client accounts with varying coverage needs, which can make managing deadlines and prioritizing tasks challenging. Navigating complex policy details and addressing client questions about coverage or claims can also require strong attention to detail and communication skills. Staying organized with digital tools, proactively communicating with clients and underwriters, and continuous learning about changing insurance products can help CSRs succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Commercial Insurance CSR, and why are they important?

To thrive as a Commercial Insurance CSR, you need strong knowledge of insurance products, policy processing, and customer service, often supported by a high school diploma or relevant insurance certifications. Familiarity with insurance management systems (like Applied Epic or AMS360) and agency software is typically required. Outstanding communication, attention to detail, and problem-solving skills help CSRs build client trust and efficiently resolve inquiries. These skills and qualities are crucial for ensuring client satisfaction, policy accuracy, and smooth office operations in a competitive insurance environment.
More about Commercial Insurance Csr jobs
What cities are hiring for Commercial Insurance Csr jobs? Cities with the most Commercial Insurance Csr job openings:
What states have the most Commercial Insurance Csr jobs? States with the most job openings for Commercial Insurance Csr jobs include:
What job categories do people searching Commercial Insurance Csr jobs look for? The top searched job categories for Commercial Insurance Csr jobs are:
Commercial Insurance Csr jobs near you
Infographic showing various Commercial Insurance Csr job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

COMMERCIAL INSURANCE CSR

Assurance Brokers Ltd.

Ballwin, MO • Hybrid

$50K - $70K/yr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Benefits:
  • 401(k) matching
  • Paid time off
  • Training & development
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement

Commercial Insurance Customer Service Representative
Immediate Opening | Join a Growing Agency

Are you organized, detail-oriented, and passionate about delivering exceptional service? Were looking for a motivated Commercial Insurance Customer Service Representative (CSR) to join our growing agency and play a key role in supporting our Commercial Lines team.
This is an excellent opportunity to build your career in a collaborative, fast-paced environment where your professionalism and positive attitude truly make a difference.
What Youll Do:
  • Support our Commercial Lines Insurance Broker with day-to-day service needs
  • Manage and maintain client files with accuracy and attention to detail
  • Assist with marketing accounts to multiple insurance carriers
  • Provide sales support to the team
  • Help strengthen and develop long-term client relationships
What Were Looking For:
  • Highly organized self-starter who takes pride in delivering quality work
  • Strong customer service mindset with excellent phone and communication skills
  • Professional written and verbal communication skills
  • Detail-oriented with the ability to multitask in a fast-paced environment
  • Proficient in Microsoft Office (Word & Excel)
  • Commercial Insurance License is an asset (not required)
Why Join Us?
  • Be part of a growing agency where your contributions matter
  • Supportive, team-oriented work environment
  • Opportunity for professional growth and development
  • Meaningful work helping businesses protect what matters most
If youre dependable, proactive, and ready to grow with a dynamic agency, wed love to hear from you.
Apply today and become an important part of our team!

Flexible work from home options available.