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Commercial Insurance Csr Jobs (NOW HIRING)

Assurance Brokers

COMMERCIAL INSURANCE CSR

Ballwin, MO · On-site

$50K - $70K/yr

Opportunity for advancement Commercial Insurance Customer Service Representative Immediate Opening | Join a Growing Agency Are you organized, detail-oriented, and passionate about delivering ...

Horihan Insurance

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Insurance Customer Service Representative

Winona, MN · On-site

$15 - $17/hr

Horihan Insurance is seeking an insurance CSR to assist with customer service work in our office. Insurance licensing would be preferred but not required for hiring. Once hired you would be required ...

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Farrmers Insurance

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Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

Busy Farmers Insurance office seeks F/T Customer Service Rep. * Processing policy transactions ... Previous experience with other personal and commercial lines carriers, i.e CA Fair Plan, surplus ...

Farrmers Insurance

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Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

Busy Farmers Insurance office seeks F/T Customer Service Rep. * Processing policy transactions ... Previous experience with other personal and commercial lines carriers, i.e CA Fair Plan, surplus ...

Runnels Insurance

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Insurance Customer Service Representative

Brandon, FL · On-site

$40K - $60K/yr

We are seeking a dynamic and customer-focused Insurance Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ...

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All JobsCommercial Insurance Csr Jobs

Commercial Insurance Csr information

See salary details

$24K

$54.6K

$76.5K

How much do commercial insurance csr jobs pay per year?

As of Jun 8, 2026, the average yearly pay for commercial insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Insurance Csr vs Insurance Agent?

AspectCommercial Insurance CsrInsurance Agent
CredentialsLicenses often required, insurance knowledgeLicenses required, sales training
Work EnvironmentOffice-based, customer service focusOffice or field, sales and client interaction
Employer & Industry UsageInsurance companies, brokersInsurance agencies, brokers
Primary RoleCustomer service, policy managementPolicy sales, client acquisition

While both roles involve working within the insurance industry and require licensing, Commercial Insurance CSRs primarily focus on customer service and policy management, whereas Insurance Agents concentrate on selling policies and acquiring new clients. Understanding these differences helps job seekers identify the right career path in insurance.

What are Commercial Insurance CSRs?

Commercial Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their business insurance policies. They handle tasks such as processing renewals, answering coverage questions, preparing quotes, and maintaining client records. CSRs act as a liaison between the insurance agency and commercial clients to ensure their insurance needs are met efficiently. They play a key role in providing customer support, resolving issues, and ensuring policy compliance.

What are some common challenges faced by a Commercial Insurance CSR, and how can they be managed effectively?

Commercial Insurance CSRs often juggle multiple client accounts with varying coverage needs, which can make managing deadlines and prioritizing tasks challenging. Navigating complex policy details and addressing client questions about coverage or claims can also require strong attention to detail and communication skills. Staying organized with digital tools, proactively communicating with clients and underwriters, and continuous learning about changing insurance products can help CSRs succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Commercial Insurance CSR, and why are they important?

To thrive as a Commercial Insurance CSR, you need strong knowledge of insurance products, policy processing, and customer service, often supported by a high school diploma or relevant insurance certifications. Familiarity with insurance management systems (like Applied Epic or AMS360) and agency software is typically required. Outstanding communication, attention to detail, and problem-solving skills help CSRs build client trust and efficiently resolve inquiries. These skills and qualities are crucial for ensuring client satisfaction, policy accuracy, and smooth office operations in a competitive insurance environment.
More about Commercial Insurance Csr jobs
What cities are hiring for Commercial Insurance Csr jobs? Cities with the most Commercial Insurance Csr job openings:
What states have the most Commercial Insurance Csr jobs? States with the most job openings for Commercial Insurance Csr jobs include:
What job categories do people searching Commercial Insurance Csr jobs look for? The top searched job categories for Commercial Insurance Csr jobs are:
Commercial Insurance Csr jobs near you
Infographic showing various Commercial Insurance Csr job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Commercial Insurance Customer Service Representative

KFG Insurance Agency - IN

Granger, IN

$50K - $70K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 23 days ago

Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Position Overview:
Korhorn Financial Group is looking for a Commercial Insurance Customer Service Representative to support our business clients with policy servicing, documentation, and ongoing account needs.
At Korhorn Financial Group, we believe meaningful work starts with purpose and people. Every day, we help individuals and families navigate important financial decisions with clarity, confidence, and care and we do it together as a team. Our client-first philosophy shapes everything we do, from thoughtful collaboration to long-term relationships built on trust. If youre looking for a place where your work truly matters, your voice is valued, and you can grow while making a real impact on others lives, youll feel at home here.
Responsibilities:
  • Service commercial accounts, including policy changes and renewals
  • Prepare certificates of insurance and documentation
  • Respond to client and carrier inquiries
  • Assist producers with account management tasks
  • Maintain accurate and organized client records
Qualifications:
  • Commercial insurance experience preferred
  • Property & Casualty license required or willingness to obtain
  • Strong attention to detail and organizational skills
  • Excellent communication and client service abilities
  • Ability to manage multiple accounts and priorities