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Insurance Agency Csr Jobs (NOW HIRING)

GEICO

Agency CSR

Morristown, NJ · On-site

$30K - $45K/yr

The insurance industry is an exciting world to be a part of. If you are looking for a positive ... of an Customer Service Representative at the agency. * Maintain an upbeat, positive and ...

Adlee Conaway Insurance Agency LLC

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Customer Service Representative Adlee Conaway Insurance Agency

Saint Joseph, MO · On-site

$15.50 - $21/hr

The Customer Service Representative at Adlee Conaway Insurance Agency plays a vital role within a small team, providing multichannel support to customers. This position involves handling customer ...

Farrmers Insurance

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Insurance Customer Service Representative (CSR)

El Cajon, CA · On-site

$41K - $57K/yr

We are a busy, well-established Farmers Insurance agency looking for a reliable, detail-oriented Customer Service Representative to join our team full-time! This role is the backbone of our office.

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

TCDS Insurance Agency

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Senior Insurance Customer Service Representative

Birmingham, AL · On-site

$18 - $24.75/hr

Senior Insurance Customer Service Representative We are seeking an experienced Senior Insurance ... Help support agency procedures, service standards, and workflow expectations * Ensure all work is ...

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Insurance Agency Csr information

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$26K

$48.4K

$73K

How much do insurance agency csr jobs pay per year?

As of Jun 30, 2026, the average yearly pay for insurance agency csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is CSR job in insurance?

An Insurance Agency Customer Service Representative (CSR) is responsible for assisting clients with policy inquiries, claims, and coverage options. They handle customer interactions, process policy changes, and often use insurance software to manage accounts, requiring good communication skills and knowledge of insurance products.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized medical professionals, senior corporate executives, successful entrepreneurs, or certain consulting and investment roles. These positions often require extensive experience, advanced skills, or significant responsibility, and may involve long hours or high-pressure environments.

What is a CSR in the insurance industry?

An Insurance Agency CSR (Customer Service Representative) is responsible for assisting clients with policy inquiries, processing claims, and providing information about coverage options. They typically handle customer interactions via phone, email, or in person and need good communication and organizational skills. Some roles may require knowledge of insurance software and relevant certifications.

What are the most common challenges faced by Insurance Agency CSRs, and how can they be managed effectively?

Insurance Agency CSRs often face the challenge of balancing high volumes of client inquiries with administrative tasks, such as processing policy changes or claims. Managing time efficiently and prioritizing urgent customer needs are key to success in this role. Building strong product knowledge and staying organized can help CSRs resolve issues quickly and provide excellent customer service. Additionally, effective communication with agents and underwriters is essential for ensuring accurate information and smooth policy processing.

What are Insurance Agency CSRs?

Insurance Agency CSRs, or Customer Service Representatives, are professionals who work in insurance agencies to assist clients with their insurance needs. They handle customer inquiries, process policy changes, provide quotes, and resolve billing or coverage questions. CSRs play a key role in maintaining client relationships and ensuring customer satisfaction by providing accurate information and prompt service. They often act as the main point of contact between the insurance agency and its customers.

What job makes $10,000 a month without a degree?

An Insurance Agency Customer Service Representative (CSR) typically earns less than $10,000 per month, but some sales roles in insurance or financial services can reach that level through commissions and bonuses. High-performing insurance agents or brokers with strong client networks and sales skills may achieve $10,000 or more monthly income without a degree, especially in commission-based environments. Success often depends on experience, sales ability, and the specific company or market.

What is the difference between Insurance Agency Csr vs Insurance Agent?

AspectInsurance Agency CsrInsurance Agent
CredentialsMay require licensing depending on state, customer service certificationsRequires state licensing and insurance licenses
Work EnvironmentOffice-based, customer service focusField and office-based, sales and client interaction
Primary RoleAssist customers, handle inquiries, process policiesSell insurance policies, advise clients, generate new business

Insurance Agency CSRs primarily focus on customer service and support within an agency, often requiring licensing and certifications similar to insurance agents. While CSRs handle inquiries and policy processing, insurance agents actively sell policies and seek new clients. Both roles are essential in the insurance industry, but their core functions differ in sales versus service focus.

What are the key skills and qualifications needed to thrive as an Insurance Agency CSR, and why are they important?

To thrive as an Insurance Agency Customer Service Representative (CSR), you need a solid understanding of insurance products, attention to detail, and often a relevant state insurance license. Familiarity with agency management software, CRM systems, and quoting tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help CSRs excel in handling client needs and resolving concerns. These competencies ensure efficient client service, regulatory compliance, and strong customer relationships essential for agency success.
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Insurance Agency Csr jobs near you

Insurance Agency Customer Service Representative

DeNooyer Auto Group

Colonie, NY • On-site

$18 - $22/hr

Part-time

Posted 18 days ago

Job description

DeNooyer Direct Insurance Services is seeking a dedicated Insurance Agency Customer Service Representative to join our team in Colonie, NY. Our insurance agency is located inside the DeNooyer Chevrolet dealership. In this role, you will be a point of contact for customers, providing exceptional service and support related to insurance policies. You will assist clients with their inquiries and ensure a smooth and positive experience throughout their interaction with our agency.
The insurance agency hours are Mon-Thur 9:00am -7:00pm; Fri 9:00am - 6:00pm and Sat 9:00am - 5:00pm.
This is a part time position - the candidate must have availability some evenings and rotating Saturdays. Schedule to be determined.
Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and in-person, and directing to the assigned agent if necessary.
  • Maintain accurate and up-to-date customer records and documentation.
  • Collaborate with the insurance carriers and internal teams (both agency staff and dealership sales and office personnel) to resolve issues and provide solutions for mutual customers.
  • Support administrative tasks related to customer service operations such as gathering information for policy changes, payment processing and filing.
Requirements
  • High school diploma or equivalent; additional education or certifications in insurance is a plus.
  • Previous customer service experience, preferably within the insurance or automotive industry.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time efficiently in a fast-paced environment.
  • Proficiency with computer systems and customer management software.
  • Detail-oriented with excellent problem-solving abilities.
Benefits
  • Competitive hourly wage of $18.00 - $22.00, paid weekly.
  • Opportunities for professional growth and development.
  • Supportive and friendly work environment.
About the Company
DeNooyer Chevrolet is a trusted name in the automotive industry, dedicated to delivering exceptional service and quality vehicles to our customers. With a strong commitment to integrity and customer satisfaction, we foster a collaborative and dynamic workplace where employees can thrive and grow. Join us in our mission to provide outstanding automotive and insurance services to the Colonie, NY community.
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