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Contractual American Family Insurance Customer Service Jobs

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How much do contractual american family insurance customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for contractual american family insurance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Contractual American Family Insurance Customer Service vs Insurance Sales Agent?

AspectContractual American Family Insurance Customer ServiceInsurance Sales Agent
CredentialsHigh school diploma, licensing requirements vary by stateHigh school diploma, licensing, and certification required
Work EnvironmentCall centers, office settings, remote optionsIn-person, office, or remote sales environments
Employer & Industry UsageAmerican Family Insurance, insurance industryInsurance agencies, independent or company-owned
Primary FocusCustomer support, policy inquiries, claims assistanceCustomer acquisition, policy sales, client consultations

Contractual American Family Insurance Customer Service roles focus on supporting existing customers with inquiries and claims, while Insurance Sales Agents actively seek new clients and sell policies. Both roles require licensing and work within the insurance industry, but their daily tasks and objectives differ significantly.

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Contractual American Family Insurance Customer Service jobs near you
Infographic showing various Contractual American Family Insurance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

American Family Insurance Sales

Cincinnati, OH • On-site

Redding & Associates, LLC - American Family Ins
See more jobs at Redding & Associates, LLC - American Family Insexternal

$65K - $95K/yr

Full-time

Medical, Vision, Life, PTO

Posted 15 days ago

Job description

Are you looking for an opportunity where you can genuinely make a difference in people's lives right here in Cincinnati? Redding Associates, LLC, a proud local American Family Insurance agency, is searching for a motivated and licensed Insurance Sales Representative to join our dedicated team. We're not just selling policies; we're building lasting relationships and providing peace of mind to our community. Imagine yourself as a trusted advisor, guiding individuals and families through their insurance choices, ensuring they have the protection they need. Our agency thrives on a culture of support, continuous learning, and genuine care for our clients. If you're passionate about helping others and eager to grow your career in a positive and inviting atmosphere, we encourage you to explore this exciting role with us.

Base salary of $35,000 to $45,000 based on experience plus personal production numbers. First year candidates generally earn $65,000 a year with commission and top performers in our agency make $95,000 with commission. Bonuses are rewarded based on success of the agency. Come be a part of something special in the heart of Ohio!

Responsibilities
  • Engage with prospective clients to understand their unique insurance needs and recommend suitable American Family Insurance products.
  • Develop and present customized insurance proposals, clearly explaining coverage options and benefits.
  • Proactively identify opportunities for cross-selling and up-selling to existing clients.
  • Maintain accurate and organized client records within the agency's CRM system.
  • Collaborate with the team to achieve agency sales goals and contribute to a positive work environment.
Requirements
  • Valid Ohio Property Casualty Licenses are preferred. Licensing assistance available.
  • Valid Life Insurance License is preferred. Licensing assistance available.
  • A minimum of 2 years of experience in sales, preferably within the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport quickly.
  • A proactive approach to problem-solving and client service.
  • Proficiency in using CRM software and other sales tools.
  • A genuine desire to help people protect what matters most to them.
Benefits
Career Growth Opportunities###Paid Time Off (PTO)###Health Insurance###Vision Insurance###Life Insurance###Hands on Training###Mon-Fri Schedule###Daily Huddles###Appreciation Lunches###Sales Leads Provided###Monthly Commission Opportunities###Quarterly Sales Incentives###Business Casual###Casual Friday's###Flexible Schedule###Community Involement###Mentorship with established agent###90-day Training Program###Collaborative Work Environment###