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Licensed Insurance Csr Jobs (NOW HIRING)

Horihan Insurance

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Insurance Customer Service Representative

Winona, MN · On-site

$15 - $17/hr

Insurance licensing would be preferred but not required for hiring. Once hired you would be required to get your insurance licenses. The job duties of the Insurance CSR would include but not limited ...

AmeriStaff, Inc.

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Insurance Customer Service Representative

Rocky Mount, VA · On-site

$40K - $50K/yr

Provide general coverage education within licensing and compliance guidelines * Coordinate with ... Insurance Customer Service Representative: * High School Diploma required; four-year degree ...

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All JobsLicensed Insurance Csr Jobs

Licensed Insurance Csr information

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$26K

$48.4K

$73K

How much do licensed insurance csr jobs pay per year?

As of Jun 9, 2026, the average yearly pay for licensed insurance csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by a Licensed Insurance CSR and how can they be managed?

Licensed Insurance CSRs often encounter challenges such as handling high call volumes, managing complex client inquiries, and keeping up with changing insurance regulations. Staying organized, utilizing client management software effectively, and regularly participating in training can help manage these demands. Building strong communication skills and maintaining a calm, empathetic demeanor are also essential for resolving client issues efficiently and providing excellent customer service.

What are the key skills and qualifications needed to thrive as a Licensed Insurance CSR, and why are they important?

To thrive as a Licensed Insurance Customer Service Representative (CSR), you need a solid understanding of insurance products, policy processing, and state licensing requirements. Familiarity with agency management software, CRM systems, and document management tools is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with clients and efficiently resolve issues. These competencies are vital to ensure accurate policy management, regulatory compliance, and high-quality customer service in a competitive industry.

What are Licensed Insurance CSRs?

Licensed Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their insurance needs, answer policy-related questions, process policy changes, and handle claims inquiries. They are licensed by the state to provide insurance information and support, ensuring compliance with industry regulations. CSRs act as the main point of contact between insurance agencies and their clients, helping to resolve issues, explain coverage options, and maintain positive customer relationships.

What is the difference between Licensed Insurance Csr vs Insurance Agent?

AspectLicensed Insurance CsrInsurance Agent
Required CredentialsLicense required, often state-specificLicense required, often state-specific
Work EnvironmentCustomer service, policy servicing, support rolesSales, client acquisition, policy selling
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, independent agencies, brokerages
Common Search & ComparisonCustomer support vs sales roles

Licensed Insurance Csr and Insurance Agent both require licensing and work within the insurance industry. However, Licensed Insurance Csr primarily focuses on customer service, policy support, and account management, while Insurance Agents are more involved in sales and client acquisition. Understanding these differences helps job seekers identify roles that match their skills and career goals.

More about Licensed Insurance Csr jobs
What cities are hiring for Licensed Insurance Csr jobs? Cities with the most Licensed Insurance Csr job openings:
What states have the most Licensed Insurance Csr jobs? States with the most job openings for Licensed Insurance Csr jobs include:
What job categories do people searching Licensed Insurance Csr jobs look for? The top searched job categories for Licensed Insurance Csr jobs are:
Licensed Insurance Csr jobs near you
Infographic showing various Licensed Insurance Csr job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 63% Full Time, 31% Part Time, 1% Temporary, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Licensed Insurance Customer Service Representative

John Thompson - Allstate

Newnan, GA

$36K - $49K/yr

Full-time

Posted 22 days ago

Job description

Licensed Insurance Customer Service Representative Allstate Agency

John Thompson - Allstate Agency located in Newman, GA is hiring a licensed Property & Casualty Insurance Customer Service Representative who knows how to sell not just take orders. This is an in-office position designed for a self-motivated closer who values real conversations, builds rapport quickly, and confidently overcomes objections to close business.


Prior Allstate experience, sales team leader and/or sales trainer experience is strongly preferred. Only candidates who meet the following criteria will be considered for this role:

  1. Must have an active Georgia Property & Casualty license.
  2. Must be able to commute to our agency office located at 37 Calumet Pkwy, Ste F103, Newnan, GA 30263.

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Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to establish and meet marketing goals.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a commitment to succeed every day.

Requirements

  • Interest in marketing products and services based on customer needs
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Ability to multi-task
  • Ability to effectively present our products to potential clients
  • Allstate experience (required)
  • Active Property & Casualty insurance license (required)

Benefits

  • 32 hours PTO after 90 days
  • Year 1: 1 week paid vacation + 32 hours PTO (9 days total)
  • Year 2: 2 weeks paid vacation + 32 hours PTO (14 days total)
  • Flexible schedule