ZipRecruiter

Log In

1

Licensed Insurance Csr Jobs (NOW HIRING)

Insurance Concepts of St Louis - Imperial

Be Seen First

Licensed Insurance CSR

Arnold, MO · On-site

$20 - $23/hr

Role Description The Licensed Insurance CSR is a full-time, on-site role based in Imperial, MO. This position is responsible for assisting clients with policy questions, changes, and renewals, while ...

next page

Showing results 1-20

All JobsFinance and Insurance JobsInsurance JobsInsurance Customer Service Specialist JobsLicensed Insurance Csr Jobs

Licensed Insurance Csr information

See salary details

$26K

$48.4K

$73K

How much do licensed insurance csr jobs pay per year?

As of Sep 1, 2026, the average yearly pay for licensed insurance csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a licensed insurance CSR?

Licensed Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their insurance needs, answer policy-related questions, process policy changes, and handle claims inquiries. They are licensed by the state to provide insurance information and support, ensuring compliance with industry regulations. CSRs act as the main point of contact between insurance agencies and their clients, helping to resolve issues, explain coverage options, and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a licensed insurance CSR?

To thrive as a Licensed Insurance Customer Service Representative (CSR), you need a solid understanding of insurance products, policy processing, and state licensing requirements. Familiarity with agency management software, CRM systems, and document management tools is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with clients and efficiently resolve issues. These competencies are vital to ensure accurate policy management, regulatory compliance, and high-quality customer service in a competitive industry.

What are the most common challenges faced by a licensed insurance CSR and how can they be managed?

Licensed Insurance CSRs often encounter challenges such as handling high call volumes, managing complex client inquiries, and keeping up with changing insurance regulations. Staying organized, utilizing client management software effectively, and regularly participating in training can help manage these demands. Building strong communication skills and maintaining a calm, empathetic demeanor are also essential for resolving client issues efficiently and providing excellent customer service.

What is the difference between Licensed Insurance Csr vs Insurance Agent?

AspectLicensed Insurance CsrInsurance Agent
Required CredentialsLicense required, often state-specificLicense required, often state-specific
Work EnvironmentCustomer service, policy servicing, support rolesSales, client acquisition, policy selling
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, independent agencies, brokerages
Common Search & ComparisonCustomer support vs sales roles

Licensed Insurance Csr and Insurance Agent both require licensing and work within the insurance industry. However, Licensed Insurance Csr primarily focuses on customer service, policy support, and account management, while Insurance Agents are more involved in sales and client acquisition. Understanding these differences helps job seekers identify roles that match their skills and career goals.

Is remote licensed insurance CSR a stressful job?

A remote licensed insurance customer service representative (CSR) role can be stressful due to handling customer inquiries, claims, and policy details, often under time constraints. However, the level of stress varies based on workload, company support, and individual skills in communication and problem-solving.

What does a licensed insurance CSR do in insurance?

A licensed insurance customer service representative (CSR) assists clients with policy inquiries, claims, and coverage options. They review policies, provide information, and may use insurance software to manage customer accounts, often requiring licensing and strong communication skills.
More about Licensed Insurance Csr jobs

What cities are hiring for Licensed Insurance Csr jobs?

Cities with the most Licensed Insurance Csr job openings:

What states have the most Licensed Insurance Csr jobs?

States with the most job openings for Licensed Insurance Csr jobs include:

What job categories do people searching Licensed Insurance Csr jobs look for?

The top searched job categories for Licensed Insurance Csr jobs are:

Licensed Insurance Csr jobs near you
Infographic showing various Licensed Insurance Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Licensed Insurance CSR

Arnold, MO • On-site

Insurance Concepts of St Louis - Imperial
See more jobs at Insurance Concepts of St Louis - Imperialexternal

$20 - $23/hr

Full-time

PTO

Posted 10 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Insurance Concepts of St Louis is a locally focused insurance agency serving individuals, families, and businesses with personalized coverage solutions. The organization is committed to building long-term relationships through attentive service, clear communication, and reliable support. Team work environment where staff can grow their skills and contribute to client success.


Role Description

The Licensed Insurance CSR is a full-time, on-site role based in Imperial, MO. This position is responsible for assisting clients with policy questions, changes, and renewals, while maintaining accurate account information in agency systems. Daily tasks include answering incoming calls and emails, processing endorsements and payments, preparing quotes and proposals under the direction of producers, and following up on client requests to ensure timely resolution. The role involves explaining coverage details in clear, understandable language, identifying opportunities to improve client protection, and coordinating with carriers to address billing or claims issues. The Licensed Insurance CSR also supports office operations by organizing documentation, complying with regulatory requirements, and contributing to a professional and welcoming client experience.


Qualifications

  • Strong customer service skills, with experience in Customer Service Representatives roles and Customer Service delivery.
  • Ability to manage Customer Support interactions, maintain high Customer Satisfaction, and contribute positively to the overall Customer Experience.
  • Active property and casualty insurance license (or ability to obtain within a defined timeframe).
  • Previous experience in an insurance agency or related financial services environment preferred.
  • Excellent verbal and written communication skills, with the ability to explain insurance concepts clearly.
  • Proficiency with common office software and agency management systems, and strong attention to detail in documentation and data entry.
  • Demonstrated ability to work on-site in a team setting, manage multiple tasks, and prioritize client needs effectively.
  • High school diploma or equivalent required; additional coursework or certifications in insurance or customer service are a plus.