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Licensed Insurance Csr Jobs (NOW HIRING)

Horihan Insurance

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Insurance Customer Service Representative

Winona, MN · On-site

$15 - $17/hr

Insurance licensing would be preferred but not required for hiring. Once hired you would be required to get your insurance licenses. The job duties of the Insurance CSR would include but not limited ...

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Licensed Insurance Csr information

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$26K

$48.4K

$73K

How much do licensed insurance csr jobs pay per year?

As of Jun 9, 2026, the average yearly pay for licensed insurance csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by a Licensed Insurance CSR and how can they be managed?

Licensed Insurance CSRs often encounter challenges such as handling high call volumes, managing complex client inquiries, and keeping up with changing insurance regulations. Staying organized, utilizing client management software effectively, and regularly participating in training can help manage these demands. Building strong communication skills and maintaining a calm, empathetic demeanor are also essential for resolving client issues efficiently and providing excellent customer service.

What are the key skills and qualifications needed to thrive as a Licensed Insurance CSR, and why are they important?

To thrive as a Licensed Insurance Customer Service Representative (CSR), you need a solid understanding of insurance products, policy processing, and state licensing requirements. Familiarity with agency management software, CRM systems, and document management tools is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with clients and efficiently resolve issues. These competencies are vital to ensure accurate policy management, regulatory compliance, and high-quality customer service in a competitive industry.

What are Licensed Insurance CSRs?

Licensed Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their insurance needs, answer policy-related questions, process policy changes, and handle claims inquiries. They are licensed by the state to provide insurance information and support, ensuring compliance with industry regulations. CSRs act as the main point of contact between insurance agencies and their clients, helping to resolve issues, explain coverage options, and maintain positive customer relationships.

What is the difference between Licensed Insurance Csr vs Insurance Agent?

AspectLicensed Insurance CsrInsurance Agent
Required CredentialsLicense required, often state-specificLicense required, often state-specific
Work EnvironmentCustomer service, policy servicing, support rolesSales, client acquisition, policy selling
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, independent agencies, brokerages
Common Search & ComparisonCustomer support vs sales roles

Licensed Insurance Csr and Insurance Agent both require licensing and work within the insurance industry. However, Licensed Insurance Csr primarily focuses on customer service, policy support, and account management, while Insurance Agents are more involved in sales and client acquisition. Understanding these differences helps job seekers identify roles that match their skills and career goals.

More about Licensed Insurance Csr jobs
What cities are hiring for Licensed Insurance Csr jobs? Cities with the most Licensed Insurance Csr job openings:
What states have the most Licensed Insurance Csr jobs? States with the most job openings for Licensed Insurance Csr jobs include:
What job categories do people searching Licensed Insurance Csr jobs look for? The top searched job categories for Licensed Insurance Csr jobs are:
Licensed Insurance Csr jobs near you
Infographic showing various Licensed Insurance Csr job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 63% Full Time, 31% Part Time, 1% Temporary, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.
LICENSED Insurance Customer Service Representative

LICENSED Insurance Customer Service Representative

Personnel Services Unlimited

Forest City, NC • On-site

$20/hr

Full-time

Posted 2 days ago

Job description

LICENSED Insurance Customer Service Representative – Front Office

Location: Forest City, NC
Salary: $20.00/HR
Schedule: Monday–Friday, 8:30 AM–5:30 PM (1-hour lunch), On-Site, Full-Time

About the Role:
A well-established local insurance agency in Forest City, NC, is seeking a [North Carolina-LICENSED Insurance] Customer Service Representative (CSR) to join their team. This is a front-office, public-facing role providing exceptional service to clients, processing payments, handling policy updates, and assisting with insurance applications.

Responsibilities Include:
  • Greet and assist walk-in customers with policy questions and service needs
  • Taking premium payments and processing them accurately and securely
  • Handling policy renewals, quoting, and processing new policy applications
  • Assisting clients with policy changes and claims processing
  • Maintaining accurate and organized records in agency systems
  • Providing administrative support to the insurance team
  • Ensuring a positive customer experience and supporting agency goals
Job Skills
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Proficiency with computers and office software
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving skills and professionalism in challenging situations
Requirements:
  • Preferred: Previous insurance customer service experience
  • Education: 2-year college degree or equivalent customer service experience
  • Must have a North Carolina Property & Casualty Insurance License
  • Team-oriented mindset with a genuine enjoyment of working with the public

Interested? Qualified candidates can Apply now. Questions? Call or visit our office (Forest City: 828-287-7778) for more information on this role.