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Licensed Insurance Csr Jobs (NOW HIRING)

The Jonus Group

Personal Lines CSR

Southport, NC · On-site

$40K - $65K/yr

Licensed Insurance CSR Agent Job Summary Seeking a dedicated and professional Licensed Insurance CSR Agent to join a dynamic team. In this role, you will be responsible for growing the company's book ...

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Licensed Insurance Csr information

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$48.4K

$73K

How much do licensed insurance csr jobs pay per year?

As of Jun 30, 2026, the average yearly pay for licensed insurance csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

Which insurance license makes the most money?

For a Licensed Insurance Customer Service Representative (CSR), the most lucrative licenses are typically those for life insurance, health insurance, and variable products, as they often involve higher commissions and premiums. Earning potential also depends on experience, sales skills, and the specific insurance market, with specialized licenses generally offering higher income opportunities.

What are the most common challenges faced by a Licensed Insurance CSR and how can they be managed?

Licensed Insurance CSRs often encounter challenges such as handling high call volumes, managing complex client inquiries, and keeping up with changing insurance regulations. Staying organized, utilizing client management software effectively, and regularly participating in training can help manage these demands. Building strong communication skills and maintaining a calm, empathetic demeanor are also essential for resolving client issues efficiently and providing excellent customer service.

What are the key skills and qualifications needed to thrive as a Licensed Insurance CSR, and why are they important?

To thrive as a Licensed Insurance Customer Service Representative (CSR), you need a solid understanding of insurance products, policy processing, and state licensing requirements. Familiarity with agency management software, CRM systems, and document management tools is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with clients and efficiently resolve issues. These competencies are vital to ensure accurate policy management, regulatory compliance, and high-quality customer service in a competitive industry.

What are Licensed Insurance CSRs?

Licensed Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their insurance needs, answer policy-related questions, process policy changes, and handle claims inquiries. They are licensed by the state to provide insurance information and support, ensuring compliance with industry regulations. CSRs act as the main point of contact between insurance agencies and their clients, helping to resolve issues, explain coverage options, and maintain positive customer relationships.

What is a licensed CSR in insurance?

A licensed insurance customer service representative (CSR) is a professional authorized to sell, service, and explain insurance policies. They must pass licensing exams specific to their state and often use customer management tools to assist clients with policy inquiries, claims, and coverage options.

What is the difference between Licensed Insurance Csr vs Insurance Agent?

AspectLicensed Insurance CsrInsurance Agent
Required CredentialsLicense required, often state-specificLicense required, often state-specific
Work EnvironmentCustomer service, policy servicing, support rolesSales, client acquisition, policy selling
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, independent agencies, brokerages
Common Search & ComparisonCustomer support vs sales roles

Licensed Insurance Csr and Insurance Agent both require licensing and work within the insurance industry. However, Licensed Insurance Csr primarily focuses on customer service, policy support, and account management, while Insurance Agents are more involved in sales and client acquisition. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What is CSR job in insurance?

A Licensed Insurance Customer Service Representative (CSR) handles client inquiries, processes policy changes, and provides information about insurance products. They often use customer management systems and require licensing or certifications to sell or advise on insurance policies. The role involves strong communication skills and knowledge of insurance regulations.

How much does a 215 license make?

A licensed insurance customer service representative (CSR) with a 215 license typically earns between $35,000 and $50,000 annually, depending on experience, location, and employer. Commissions and bonuses may also supplement base pay, especially in sales-focused roles.
More about Licensed Insurance Csr jobs
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What states have the most Licensed Insurance Csr jobs? States with the most job openings for Licensed Insurance Csr jobs include:
What job categories do people searching Licensed Insurance Csr jobs look for? The top searched job categories for Licensed Insurance Csr jobs are:
Licensed Insurance Csr jobs near you

Licensed Insurance Customer Service Representative

Otto Insurance Group

Mount Vernon, OH • On-site

$33K - $45K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Licensed Insurance Customer Service Representative

Otto Insurance Group is a growing insurance agency committed to delivering outstanding customer service and tailored insurance solutions. We value integrity, professionalism, and building strong relationships with our clients.

Job Summary

We're seeking a Licensed Insurance Customer Service Representative to join our team. In this role, you'll support our clients by addressing inquiries, processing policy changes, resolving issues, and ensuring client satisfaction. You'll work closely with agents and underwriters to provide excellent service and build lasting client relationships.

Responsibilities
  • Handle inbound and outbound customer service calls and emails
  • Assist clients with policy inquiries, coverage options, billing questions, and claims processes
  • Process policy endorsements, renewals, cancellations, and payments
  • Maintain accurate records in agency management systems
  • Work with agents to follow up on leads, cross-sell, and upsell insurance products
  • Ensure compliance with state and federal regulations
  • Resolve client concerns quickly and professionally
  • Provide support during audits and maintain documentation
Qualifications
  • Active insurance license (Property & Casualty)
  • Minimum [1-2] years of customer service experience in an insurance setting
  • Strong knowledge of insurance products, coverages, and procedures
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office and insurance agency management software
  • Detail-oriented with strong organizational skills
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Simple IRA with company match
  • Paid time off and holidays
  • Ongoing training and licensing support
  • Friendly and supportive team environment
How to Apply

Submit your resume and a brief cover letter to mbetts@otto-ins.com. Please include your active license details.

Apply