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Licensed Insurance Csr Jobs (NOW HIRING)

Ellwood Insurance

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Insurance Customer Service Representative

Port Saint Lucie, FL · On-site

$19 - $22/hr

Established Insurance Agency looking to hire a full time Customer Service Representative for a busy ... Licensed 440 or 220 Property & Casualty insurance license required. Prior insurance customer ...

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Licensed Insurance Csr information

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$26K

$48.4K

$73K

How much do licensed insurance csr jobs pay per year?

As of Jul 21, 2026, the average yearly pay for licensed insurance csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by a Licensed Insurance CSR and how can they be managed?

Licensed Insurance CSRs often encounter challenges such as handling high call volumes, managing complex client inquiries, and keeping up with changing insurance regulations. Staying organized, utilizing client management software effectively, and regularly participating in training can help manage these demands. Building strong communication skills and maintaining a calm, empathetic demeanor are also essential for resolving client issues efficiently and providing excellent customer service.

What are the key skills and qualifications needed to thrive as a Licensed Insurance CSR, and why are they important?

To thrive as a Licensed Insurance Customer Service Representative (CSR), you need a solid understanding of insurance products, policy processing, and state licensing requirements. Familiarity with agency management software, CRM systems, and document management tools is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with clients and efficiently resolve issues. These competencies are vital to ensure accurate policy management, regulatory compliance, and high-quality customer service in a competitive industry.

What are Licensed Insurance CSRs?

Licensed Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their insurance needs, answer policy-related questions, process policy changes, and handle claims inquiries. They are licensed by the state to provide insurance information and support, ensuring compliance with industry regulations. CSRs act as the main point of contact between insurance agencies and their clients, helping to resolve issues, explain coverage options, and maintain positive customer relationships.

Does an insurance CSR need to be licensed?

Yes, licensed insurance customer service representatives (CSRs) typically need to obtain a state license to sell or assist with insurance policies, which involves passing an exam and completing continuing education. Licensing requirements vary by state and insurance type but are generally mandatory for CSRs involved in selling or advising on insurance products.

What is the difference between Licensed Insurance Csr vs Insurance Agent?

AspectLicensed Insurance CsrInsurance Agent
Required CredentialsLicense required, often state-specificLicense required, often state-specific
Work EnvironmentCustomer service, policy servicing, support rolesSales, client acquisition, policy selling
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, independent agencies, brokerages
Common Search & ComparisonCustomer support vs sales roles

Licensed Insurance Csr and Insurance Agent both require licensing and work within the insurance industry. However, Licensed Insurance Csr primarily focuses on customer service, policy support, and account management, while Insurance Agents are more involved in sales and client acquisition. Understanding these differences helps job seekers identify roles that match their skills and career goals.

How much does a 215 license make?

A licensed insurance customer service representative (CSR) with a 215 license typically earns between $35,000 and $50,000 annually, depending on experience, location, and employer. Commissions and bonuses may also supplement base pay, especially in sales-focused roles.

What is the highest paying insurance agent job?

The highest paying insurance agent roles are typically senior or specialized positions such as captive agents, agency owners, or those working in high-net-worth client segments, often earning six-figure incomes through commissions and bonuses. Success in these roles depends on experience, sales skills, and the ability to build a client base, with some top earners making over $200,000 annually.

What is a CSR position in insurance?

A Licensed Insurance Customer Service Representative (CSR) is responsible for assisting clients with policy inquiries, claims, and coverage options. They often handle customer communications, process transactions, and may require licensing and knowledge of insurance products and software tools.
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What job categories do people searching Licensed Insurance Csr jobs look for? The top searched job categories for Licensed Insurance Csr jobs are:
Licensed Insurance Csr jobs near you
Licensed Insurance Customer Service Representative

Licensed Insurance Customer Service Representative

Mike McClaskie Insurance Agency

Grove City, OH • On-site

$38K - $50K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

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Job description

The Licensed Insurance Customer Service Representative plays a vital role in supporting clients across various insurance product lines including Property & Casualty, Life, and Health Insurance. Operating within a small team, this role involves high daily customer interaction, utilizing specialized insurance software and custom in-house systems to provide exceptional service and ensure compliance.

Responsibilities

  • Support clients with policy information and updates
  • Assist with claims processing and related inquiries
  • Respond promptly to customer questions and concerns
  • Manage customer accounts and maintain accurate records
  • Resolve issues efficiently while ensuring compliance adherence
  • Document communications and maintain thorough case files
  • Facilitate clear and professional communication with customers

Preferred Qualifications

  • Entry-level experience in insurance customer service
  • High School Diploma or equivalent

Company Description

State Farm Insurance