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Licensed Insurance Csr information

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$26K

$48.4K

$73K

How much do licensed insurance csr jobs pay per year?

As of Aug 12, 2026, the average yearly pay for licensed insurance csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by a licensed insurance CSR and how can they be managed?

Licensed Insurance CSRs often encounter challenges such as handling high call volumes, managing complex client inquiries, and keeping up with changing insurance regulations. Staying organized, utilizing client management software effectively, and regularly participating in training can help manage these demands. Building strong communication skills and maintaining a calm, empathetic demeanor are also essential for resolving client issues efficiently and providing excellent customer service.

What are the key skills and qualifications needed to thrive as a licensed insurance CSR?

To thrive as a Licensed Insurance Customer Service Representative (CSR), you need a solid understanding of insurance products, policy processing, and state licensing requirements. Familiarity with agency management software, CRM systems, and document management tools is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with clients and efficiently resolve issues. These competencies are vital to ensure accurate policy management, regulatory compliance, and high-quality customer service in a competitive industry.

What is a licensed insurance CSR?

Licensed Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their insurance needs, answer policy-related questions, process policy changes, and handle claims inquiries. They are licensed by the state to provide insurance information and support, ensuring compliance with industry regulations. CSRs act as the main point of contact between insurance agencies and their clients, helping to resolve issues, explain coverage options, and maintain positive customer relationships.

What is the difference between Licensed Insurance Csr vs Insurance Agent?

AspectLicensed Insurance CsrInsurance Agent
Required CredentialsLicense required, often state-specificLicense required, often state-specific
Work EnvironmentCustomer service, policy servicing, support rolesSales, client acquisition, policy selling
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, independent agencies, brokerages
Common Search & ComparisonCustomer support vs sales roles

Licensed Insurance Csr and Insurance Agent both require licensing and work within the insurance industry. However, Licensed Insurance Csr primarily focuses on customer service, policy support, and account management, while Insurance Agents are more involved in sales and client acquisition. Understanding these differences helps job seekers identify roles that match their skills and career goals.

More about Licensed Insurance Csr jobs
What cities are hiring for Licensed Insurance Csr jobs? Cities with the most Licensed Insurance Csr job openings:
What states have the most Licensed Insurance Csr jobs? States with the most job openings for Licensed Insurance Csr jobs include:
What job categories do people searching Licensed Insurance Csr jobs look for? The top searched job categories for Licensed Insurance Csr jobs are:
Licensed Insurance Csr jobs near you
Infographic showing various Licensed Insurance Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service Representative

Kasey Osman Insurance

Melbourne, FL • On-site

$45K - $80K/yr

Full-time

Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Kasey Osman Insurance is looking for a warm and welcoming Insurance Customer Service Representative to join our vibrant team right here in Melbourne, Florida! We believe in making insurance easy and accessible, and that starts with outstanding customer care. If you genuinely enjoy helping people, have a knack for clear communication, and want to be part of a supportive local business, this could be the perfect fit for you. You'll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, answering questions, and ensuring they feel confident and well-cared for. We pride ourselves on creating a positive atmosphere where both our team members and our clients feel valued. Come be a part of a team thats dedicated to serving our community with integrity and a smile!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Working Equipment Provided


Responsibilities

Respond to customer inquiries via phone, email, and in person in a friendly and helpful manner.

Assist policyholders with policy changes, billing questions, and general account inquiries.

Process insurance applications, endorsements, and renewals accurately.

Provide information about insurance products and services.

Help resolve customer issues and ensure a positive service experience.

Maintain accurate customer records in the CRM system.


Requirements
  • Active Property and Casualty license (Required)
  • If you do not carry a P&C License we do have positions to lead into a CSR role while you get licensed.
  • Proven experience in insurance customer service, particularly property & casualty insurance.
  • Exceptional communication and interpersonal skills.
  • A genuine desire to help people find the right insurance solutions.
  • Proficiency with CRM software and standard office applications.
  • Ability to adapt and learn quickly in a dynamic field.