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Licensed Insurance Csr information

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$26K

$48.4K

$73K

How much do licensed insurance csr jobs pay per year?

As of Jul 1, 2026, the average yearly pay for licensed insurance csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by a Licensed Insurance CSR and how can they be managed?

Licensed Insurance CSRs often encounter challenges such as handling high call volumes, managing complex client inquiries, and keeping up with changing insurance regulations. Staying organized, utilizing client management software effectively, and regularly participating in training can help manage these demands. Building strong communication skills and maintaining a calm, empathetic demeanor are also essential for resolving client issues efficiently and providing excellent customer service.

What are the key skills and qualifications needed to thrive as a Licensed Insurance CSR, and why are they important?

To thrive as a Licensed Insurance Customer Service Representative (CSR), you need a solid understanding of insurance products, policy processing, and state licensing requirements. Familiarity with agency management software, CRM systems, and document management tools is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with clients and efficiently resolve issues. These competencies are vital to ensure accurate policy management, regulatory compliance, and high-quality customer service in a competitive industry.

What are Licensed Insurance CSRs?

Licensed Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their insurance needs, answer policy-related questions, process policy changes, and handle claims inquiries. They are licensed by the state to provide insurance information and support, ensuring compliance with industry regulations. CSRs act as the main point of contact between insurance agencies and their clients, helping to resolve issues, explain coverage options, and maintain positive customer relationships.

Does an insurance CSR need to be licensed?

Yes, licensed insurance customer service representatives (CSRs) typically need to obtain a state license to sell or assist with insurance policies, which involves passing an exam and completing continuing education. Licensing requirements vary by state and insurance type but are generally mandatory for CSRs involved in selling or advising on insurance products.

What is the difference between Licensed Insurance Csr vs Insurance Agent?

AspectLicensed Insurance CsrInsurance Agent
Required CredentialsLicense required, often state-specificLicense required, often state-specific
Work EnvironmentCustomer service, policy servicing, support rolesSales, client acquisition, policy selling
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, independent agencies, brokerages
Common Search & ComparisonCustomer support vs sales roles

Licensed Insurance Csr and Insurance Agent both require licensing and work within the insurance industry. However, Licensed Insurance Csr primarily focuses on customer service, policy support, and account management, while Insurance Agents are more involved in sales and client acquisition. Understanding these differences helps job seekers identify roles that match their skills and career goals.

How much does a 215 license make?

A licensed insurance customer service representative (CSR) with a 215 license typically earns between $35,000 and $50,000 annually, depending on experience, location, and employer. Commissions and bonuses may also supplement base pay, especially in sales-focused roles.

What is the highest paying insurance agent job?

The highest paying insurance agent roles are typically senior or specialized positions such as captive agents, agency owners, or those working in high-net-worth client segments, often earning six-figure incomes through commissions and bonuses. Success in these roles depends on experience, sales skills, and the ability to build a client base, with some top earners making over $200,000 annually.

What is a CSR position in insurance?

A Licensed Insurance Customer Service Representative (CSR) is responsible for assisting clients with policy inquiries, claims, and coverage options. They often handle customer communications, process transactions, and may require licensing and knowledge of insurance products and software tools.
More about Licensed Insurance Csr jobs
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What states have the most Licensed Insurance Csr jobs? States with the most job openings for Licensed Insurance Csr jobs include:
What job categories do people searching Licensed Insurance Csr jobs look for? The top searched job categories for Licensed Insurance Csr jobs are:
Licensed Insurance Csr jobs near you

Licensed Insurance Customer Service

Wil Brooks StateFarm

Charlotte, NC

$37K - $51K/yr

Full-time

Posted 11 days ago

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.


We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.


As an Agent Team Member, you will receive...

  • Salary plus Bonus
  • Paid time off (vacation and personal/sick days)
  • State Farm training upon hire
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


Requirements:

  • Property & Casualty license
  • Life and Health license (must be able to obtain within 60 days of hire)
  • Must be able to work office hours 8:30 a.m. to 5:00 p.m.
  • Bilingual language skills a plus!
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education


If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.