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Remote American Family Insurance Customer Service Jobs

$113K - $194K/yr

At American Family Insurance, we believe in more than just providing coverage-we're here to stand ... Demonstrated experience providing customer-driven solutions, support or service * Demonstrated ...

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In Office position is preferable but we are able to remote across the country. Responsibilities ... Minimum 2 years of insurance customer service or account management experience. * Bilingual in ...

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Remote American Family Insurance Customer Service information

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$18

$26

How much do remote american family insurance customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote american family insurance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote American Family Insurance Customer Service vs Remote American Family Insurance Claims Adjuster?

AspectRemote American Family Insurance Customer ServiceRemote American Family Insurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; insurance licensing may be required
Work EnvironmentCall centers, remote customer supportRemote claims assessment, investigation
Employer & Industry UsageInsurance companies, customer service departmentsInsurance companies, claims processing teams

Remote American Family Insurance Customer Service roles focus on assisting policyholders with inquiries and policy management, while Claims Adjusters evaluate and process insurance claims. Both roles require strong communication skills and insurance knowledge, but Claims Adjusters often need specific licensing and investigative skills. Understanding these differences helps job seekers find the right fit within the insurance industry.

More about Remote American Family Insurance Customer Service jobs
What cities are hiring for Remote American Family Insurance Customer Service jobs? Cities with the most Remote American Family Insurance Customer Service job openings:
What are the most commonly searched types of American Family Insurance Customer Service jobs? The most popular types of American Family Insurance Customer Service jobs are:
What states have the most Remote American Family Insurance Customer Service jobs? States with the most job openings for Remote American Family Insurance Customer Service jobs include:
Infographic showing various Remote American Family Insurance Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Licensed Insurance Sales Rep

Joseph Unruh American Family Insurance

Greeley, CO โ€ข Remote

$60K - $100K/yr

Full-time

Life, PTO

Posted 18 days ago


Job description

Become a vital part of Joseph Unruh American Family Insurance in agency Greeley, Colorado, where we cultivate a positive and inviting work environment. As an Insurance Sales Rep, you will be at the forefront of providing valuable insurance solutions to our clients. Our office is a hub of collaboration and dedication, and we are looking for motivated individuals who are eager to build relationships and deliver top-tier service. In this in-office role, you will have the opportunity to engage directly with clients, tailoring insurance policies to meet their unique needs. As part of our team, you will be equipped with the training and tools needed to achieve your career goals. We value a positive, community-oriented approach to insurance sales, and we are excited to welcome you to Joseph Unruh American Family Insurance.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off


Responsibilities

Client Engagement: Proactively connect with potential and current clients in Greeley, Colorado, to discuss their insurance needs and provide solutions.

Sales Generation: Drive the growth of new business by identifying and pursuing sales prospects within the local community.

Policy Advisory: Offer expert guidance on insurance plans, helping clients select the best coverage options that suit their unique needs.

Relationship Management: Build and nurture enduring relationships with clients, ensuring satisfaction and loyalty to the agency.

Market Awareness: Stay informed about the latest insurance products and market trends to deliver up-to-date advice to clients.

Community Involvement: Engage actively with the local community to enhance the reputation and visibility of Joseph Unruh American Family Insurance.


Requirements

Licensing: Must hold a valid Colorado Property & Casualty License.

Experience: Previous experience in insurance sales.

Communication Skills: Outstanding communication skills, both verbal and written.

Customer-Centric: Strong commitment to providing excellent customer service.

Problem Solving: Ability to assess clients' needs and offer appropriate solutions.

Interpersonal Skills: Ability to build and nurture strong client relationships.

Time Management: Excellent ability to prioritize tasks and manage time effectively.

Tech Skills: Proficiency in using CRM systems and general computer applications.