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Remote American Family Insurance Customer Service Jobs

Chris Galban

Insurance Customer Service Rep

San Angelo, TX · Remote

$15 - $20/hr

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist ...

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Remote American Family Insurance Customer Service information

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$9

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How much do remote american family insurance customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote american family insurance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote American Family Insurance Customer Service vs Remote American Family Insurance Claims Adjuster?

AspectRemote American Family Insurance Customer ServiceRemote American Family Insurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; insurance licensing may be required
Work EnvironmentCall centers, remote customer supportRemote claims assessment, investigation
Employer & Industry UsageInsurance companies, customer service departmentsInsurance companies, claims processing teams

Remote American Family Insurance Customer Service roles focus on assisting policyholders with inquiries and policy management, while Claims Adjusters evaluate and process insurance claims. Both roles require strong communication skills and insurance knowledge, but Claims Adjusters often need specific licensing and investigative skills. Understanding these differences helps job seekers find the right fit within the insurance industry.

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Remote American Family Insurance Customer Service jobs near you
Infographic showing various Remote American Family Insurance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Licensed Insurance Customer Service Rep

LGS Insurance Services Inc

Las Vegas, NV • Remote

$40K - $56K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

LGS Insurance Services has a career opportunity available for an experienced and licensed Insurance Personal Lines Account Manager. Must be licensed in CA however will also be supporting multiple states such as Utah and Nevada.

If you are a positive, motivated, detail-oriented, organized, team player and problem-solving individual who enjoys providing amazing customer service to clients, this may be the perfect opportunity for you. The optimal Agent candidate will be highly proficient with insurance office automation programs such as Client Circle, Agency Zoom, Glovebox and AMS 360. In addition have the ability to excel in a fast-paced, forward-thinking work environment.

This full-time position will require quoting, write and service all lines of personal insurance. Pay based upon experience, benefits, incentives, bonus opportunities and we have a generous 401K employer contribution. A minimum of two years of direct personal lines insurance experience is required.

We represent a majority of the national and regional independent insurance companies, so experience with Travelers, Chubb, Safeco, Nationwide, Mercury, Stillwater, Kemper, Hartford, Encompass, Progressive among other insurance companies is a plus. Visit our web site at www.lgsis.com to learn more about our company.

Qualifications:

• Minimum of 2 years’ experience in personal lines insurance account management (experience with high-net-worth clientele a plus).

• Active Property & Casualty Insurance License required.

• Highly proficient in insurance office automation programs.

• Exceptional interpersonal and problem-solving skills.

• Professional, positive attitude with a client-first mindset.

• Ability to work remotely or local in Los Gatos, St George, Las Vegas.