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How much do contract remote hotel customer service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for contract remote hotel customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Hotel Customer Service vs Contract Remote Travel Agent?

AspectContract Remote Hotel Customer ServiceContract Remote Travel Agent
CredentialsCustomer service experience, basic computer skillsTravel certifications (e.g., IATA), customer service skills
Work EnvironmentHome-based, hotel or hospitality industryHome-based, travel and tourism industry
Employer & IndustryHotels, hospitality companiesTravel agencies, tour operators
Search & Comparison IntentCustomer support roles in hotelsTravel planning and booking assistance

Contract Remote Hotel Customer Service focuses on assisting hotel guests with reservations, inquiries, and issues, primarily within the hospitality industry. In contrast, Contract Remote Travel Agents help clients plan trips, book flights, and organize travel arrangements. While both roles require strong customer service skills and work from home, their industry focus and certifications differ, catering to distinct aspects of travel and hospitality services.

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Contract Remote Hotel Customer Service jobs near you

Hotel Sales Manager (Remote) - Association Market

Embassy Suites by Hilton San Rafael at Marin Center

San Rafael, CA • Remote

$59K - $80K/yr

Other

Posted 24 days ago

Job description

Remote Hotel Sales Manager – Association Market

Job Title: Remote Hotel Sales Manager
Location: Remote
Department: Sales & Marketing
Reports To: Director of Sales and Marketing

Job Summary

This is an exciting opportunity to join a dynamic sales team focused on driving hotel revenue through strategic partnerships within the Association Market, event planning industry, and other key business sectors. In this role, you will cultivate and manage client relationships, identify and secure new business opportunities, maintain existing accounts, negotiate contracts, and achieve room revenue and occupancy goals—all while working remotely in a fast-paced, results-driven environment.

Key Responsibilities

As an integral member of the sales organization, you will participate in daily meetings and ongoing collaboration with the on-site sales team to align strategies, share market insights, and ensure seamless execution of sales initiatives and client needs.

  • Develop and execute sales strategies to increase hotel bookings and revenue.
  • Prospect and secure new Association group business accounts.
  • Maintain strong relationships with existing clients and key accounts.
  • Conduct virtual sales presentations, meetings, and property promotions.
  • Negotiate rates, contracts, and service agreements.
  • Monitor market trends, competitor activity, and customer needs.
  • Collaborate with revenue management, marketing, and operations teams.
  • Meet or exceed monthly, quarterly, and annual sales targets.

Required Qualifications

  • 3–5 years of hotel sales experience with a proven record of meeting revenue goals.
  • Strong knowledge of hotel sales processes, revenue management, and hospitality operations.
  • Experience with CRM systems and hotel reservation/property management systems
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to work independently and manage a remote sales territory.

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