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Remote American Family Insurance Customer Service Jobs

Chris Galban

Insurance Customer Service Rep

San Angelo, TX · Remote

$15 - $20/hr

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist ...

Gardner Agency, LLC

Customer Loyalty Specialist

Akron, OH · On-site +1

$18 - $20/hr

At an independent agency representing American Family Insurance , we're looking for someone who can ... Experience with call center operations or customer service roles involving analysis skills and ...

Nabozny & Associates, Inc.

Account Representative

Osseo, MN · On-site +1

$60K - $80K/yr

Training & development Account Representative Sales & Customer Support American Family Insurance ... This role offers a balance of sales and service responsibilities, giving you the opportunity to ...

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Remote American Family Insurance Customer Service information

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How much do remote american family insurance customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote american family insurance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote American Family Insurance Customer Service vs Remote American Family Insurance Claims Adjuster?

AspectRemote American Family Insurance Customer ServiceRemote American Family Insurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; insurance licensing may be required
Work EnvironmentCall centers, remote customer supportRemote claims assessment, investigation
Employer & Industry UsageInsurance companies, customer service departmentsInsurance companies, claims processing teams

Remote American Family Insurance Customer Service roles focus on assisting policyholders with inquiries and policy management, while Claims Adjusters evaluate and process insurance claims. Both roles require strong communication skills and insurance knowledge, but Claims Adjusters often need specific licensing and investigative skills. Understanding these differences helps job seekers find the right fit within the insurance industry.

What cities are hiring for Remote American Family Insurance Customer Service jobs? Cities with the most Remote American Family Insurance Customer Service job openings:
What are the most commonly searched types of American Family Insurance Customer Service jobs? The most popular types of American Family Insurance Customer Service jobs are:
What states have the most Remote American Family Insurance Customer Service jobs? States with the most job openings for Remote American Family Insurance Customer Service jobs include:
Remote American Family Insurance Customer Service jobs near you
Remote Licensed Insurance Customer Service & Sales Specialist

Remote Licensed Insurance Customer Service & Sales Specialist

NTI

Westwood, MA • Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life

Posted 9 days ago

Be an early applicant

Job description

Pay: $17.55 - $20.00 per hour
Job description:
Remote Licensed Insurance Customer Service & Sales Specialist
Full-Time | $17.55–$20.00/hr + Monthly Bonuses | 100% Work-from-Home
Make an Impact From Home – Use Your License to Grow Your Career
Are you a licensed Life & Health Insurance professional looking for a stable, rewarding remote opportunity? Join our growing team as a Licensed Insurance Customer Service & Inbound Sales Specialist, where your experience is valued, your performance is rewarded, and your career can thrive — all from home.
What We Offer:
  • Competitive Pay: $17.55–$20.00 per hour.
  • Monthly Bonuses: $500–$1,000+ based on performance.
  • Top Performers Earn Up to $66,000/year.
  • Work From Home: 100% remote, full-time role.
  • No Nights or Weekends: Predictable weekday schedule.
  • Comprehensive Benefits: Medical, dental, vision.
  • Paid Training: Get the tools and support to succeed.
  • Career Advancement: Clear path to grow into leadership or specialized roles.

What You’ll Do:
  • Handle 40–50+ inbound calls per day from policyholders and potential clients.
  • Provide support with billing, claims, policy changes, and product questions.
  • Use consultative sales techniques to recommend tailored insurance solutions.
  • Meet or exceed performance goals in quality, conversion, and customer satisfaction.
  • Maintain accurate records in our CRM system.
  • Deliver a high-quality customer experience that builds trust and loyalty.
What You Need to Be Considered:
  • Active Life & Health Insurance License in one of the following states:
    • MI, WI, IN, FL, GA, NC, SC, or TX
      (Applicants without a license or outside these states will not be considered)
  • 1+ year experience in customer service, call center, or sales.
  • Excellent verbal communication and problem-solving skills.
  • Ability to work in a fast-paced, performance-driven environment.
  • High-speed internet and a landline or VoIP phone (no mobile phones or hotspots)
  • Must pass a federal background check.
  • Must reside in an eligible state (excluding Dallas, Euless, or San Antonio)

Schedule and Training:
  • Training Start Date: October 2025
  • Training Hours: Monday to Friday, 8:30 AM – 5:00 PM ET
  • Regular Schedule: Weekdays only, between 7:45 AM – 7:00 PM ET
  • No weekends or evening shifts

Why Join Us?
We’re more than just a workplace — we’re a people-first, performance-driven company that believes in recognizing talent, rewarding results, and helping our team members build meaningful careers. You’ll be supported from day one and empowered to achieve your professional goals in a collaborative remote environment.
Apply Now

If you’re a licensed insurance professional ready for a new challenge, a better work-life balance, and real opportunities to grow, we encourage you to apply today.
Job Type: Full-time
Work Location: Remote (Select U.S. States Only)
Benefits:
  • Health, dental, and vision insurance
  • Paid training and licensing
  • Monthly performance bonuses
  • Flexible schedule
  • Long-term career growth opportunities
  • 100% remote work environment
Job Type: Permanent
Benefits:
  • Dental insurance
  • Health insurance
  • Work from home
Work Location: Remote