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Personal Lines Insurance Csr Jobs (NOW HIRING)

Webb Insurance Group

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Personal Lines Insurance CSR

Hudson, FL · On-site

$52K - $68K/yr (+ commission)

Position Overview: We're seeking a personable, detail-oriented insurance professional to join our team as a Personal Lines Insurance Advisor / Customer Service Representative. In this role, you will ...

The Jonus Group

Bilingual Personal Lines CSR

Faribault, MN · On-site

$50K - $55K/yr

Bilingual Personal Lines Customer Service Representative (CSR) Job Summary Seeking a dedicated and ... Educate clients on available insurance options and recommend appropriate coverage based on their ...

The Jonus Group

Personal Lines Account Manager/CSR

Erie, PA · On-site

$43K - $59K/yr

Personal Lines CSR / Account Manager Job Summary Seeking a dedicated and professional Personal Lines CSR / Account Manager to join a well-established and growing independent insurance agency. This ...

The Misch Group

Personal Lines Producer

Richmond, VA · On-site

$60K - $125K/yr

Insurance & Financial Services Employment Type: Full Time Location: Virginia Compensation: $60,000 - $125,000 / year Description Personal Lines Producer/CSR Position Overview We are seeking a dynamic ...

Grober Imbey Insurance Agency

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Personal Lines Insurance Agent

Valley Stream, NY · On-site

$60K - $80K/yr (+ commission)

The Personal lines customer service representative assists the Account Executive and other department personnel by processing work associated with insurance accounts, such as issuing insurance ID ...

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Personal Lines Insurance Csr information

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$26K

$46.3K

$67.5K

How much do personal lines insurance csr jobs pay per year?

As of Sep 15, 2026, the average yearly pay for personal lines insurance csr in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is a personal lines insurance CSR?

Personal Lines Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their personal insurance needs, such as auto, home, renters, or umbrella policies. They handle inquiries, process policy changes, explain coverage options, and help clients file claims. Their role involves providing high-quality customer service, maintaining client records, and ensuring policy compliance. CSRs often work for insurance agencies or companies and serve as a primary point of contact for individual policyholders.

What does a personal lines insurance CSR do?

As a Personal Lines Insurance CSR, your day often involves handling customer inquiries, processing policy changes, issuing certificates of insurance, and assisting clients with billing questions or claims. You’ll regularly communicate with both clients and insurance agents to ensure policies are up-to-date and coverage needs are met. This role requires strong organizational skills and a customer-focused approach, as you'll be resolving issues, providing product information, and helping maintain positive client relationships. Collaboration with your team is common, especially when addressing complex policy questions or coordinating renewals.

What are the key skills and qualifications needed to thrive as a personal lines insurance CSR?

To thrive as a Personal Lines Insurance CSR, you need a strong understanding of insurance products, policy processing, and customer service, often supported by a high school diploma and relevant state insurance license. Familiarity with agency management systems like Applied Epic, carrier portals, and quoting software is commonly required. Exceptional communication, attention to detail, and problem-solving abilities help you build client trust and efficiently resolve issues. These skills are crucial for delivering accurate service, maintaining client satisfaction, and ensuring regulatory compliance in a dynamic insurance environment.

What is the difference between Personal Lines Insurance Csr vs Customer Service Representative?

AspectPersonal Lines Insurance CsrCustomer Service Representative
CredentialsInsurance licenses, customer service skillsVaries by industry, often general customer service skills
Work EnvironmentInsurance agencies, brokerages, call centersVarious industries including retail, telecom, finance
Employer & Industry UsageInsurance companies, agenciesMultiple sectors, not limited to insurance
Search & Comparison IntentFocus on insurance-specific roles, licensing, policiesGeneral customer service roles across industries

Personal Lines Insurance CSRs specialize in insurance policies, licensing, and claims related to personal insurance products. Customer Service Representatives have a broader scope across various industries, often with different credentials. The key difference lies in industry focus and required certifications, with Personal Lines Insurance CSRs being more specialized in insurance services.

More about Personal Lines Insurance Csr jobs

What cities are hiring for Personal Lines Insurance Csr jobs?

Cities with the most Personal Lines Insurance Csr job openings:

What states have the most Personal Lines Insurance Csr jobs?

States with the most job openings for Personal Lines Insurance Csr jobs include:

What are popular job titles related to Personal Lines Insurance Csr jobs?

For Personal Lines Insurance Csr jobs, the most frequently searched job titles are:

Personal Lines Insurance Csr jobs near you
Infographic showing various Personal Lines Insurance Csr job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,325 per year, or $22.3 per hour.

Personal Lines Insurance CSR

Hudson, FL • On-site

Webb Insurance Group
See more jobs at Webb Insurance Groupexternal

$52K - $68K/yr (+ commission)

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

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Key responsibilities

  • Assist clients with policy servicing, renewals, coverage questions, and new business opportunities.

  • Review and process policy changes, endorsements, and cancellations, and provide guidance on personal lines coverages.

  • Quote and bind new business, monitor renewals, and develop insurance quotes based on client needs.

Job description

Candidates must have an active 4-40, 20-44 or 2-20 Insurance License.


NO COLD CALLING!


About Us:
We are a client-focused independent insurance agency dedicated to providing personalized service and trusted insurance solutions. Our team is passionate about protecting our clients' homes, vehicles, and personal assets with care and attention.

We represent the majority of insurance companies in the state of Florida for personal auto, homeowners, flood and all other personal lines products.


Position Overview:
We’re seeking a personable, detail-oriented insurance professional to join our team as a Personal Lines Insurance Advisor / Customer Service Representative. In this role, you will assist clients with policy servicing, renewals, coverage questions, and new business opportunities. This is a critical client-facing role that combines customer service with account management and advisory responsibilities.


Qualifications for the Insurance Service/Sales Representative/Agent:

  • 2-20 OR 4-40 (Property & Casualty) Insurance license
  • 1 year of Personal Insurance experience is mandatory (2-4 years preferred)
  • Strong knowledge of personal lines products and underwriting guidelines
  • Excellent communication and organizational skills
  • Tech-savvy with ability to quickly learn agency systems (AMS, raters, carrier portals)
  • Passion for providing outstanding customer service and building relationships
  • Motivated to complete tasks and have a growth focused mindset


Responsibilities for the Insurance Personal Lines Insurance Advisor:

  • Establish relationships with current clients and future prospects, as needed
  • Provide prompt, accurate, and friendly client support via inbound calls, texts, and emails
  • Review and process policy changes, endorsements, and cancellations
  • Provide guidance to clients on personal lines coverages (home, auto, umbrella, etc.)
  • Quote and bind new business and cross-sell additional lines where appropriate
  • Monitor renewals and proactively reach out to clients for coverage reviews
  • Work closely with carriers to resolve underwriting issues
  • Develop insurance quotes based on client needs and follow up in order to make the sale
  • Maintain accurate records in the agency management system
  • Maintain a strong work ethic with a commitment to success


What We Offer:

  • Supportive, close-knit team environment
  • Paid time off - Paid Holidays and Vacation
  • Opportunities for training and growth
  • Competitive pay based on experience salary
  • Bonus incentive based on individual performance

Company Description

We are a small, client-focused independent insurance agency dedicated to providing personalized service and trusted insurance solutions. Our team is passionate about protecting our clients' homes, vehicles, and personal assets with care and attention.

We do not believe in the typical "big company" culture where employees are placed into a box and only given a very narrow set of responsibilities. We are committed to employee development. All of our team members have the opportunity to see the tangible results of their contributions to the company! We believe in giving you more life and more opportunity through your career with us!