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Personal Lines Insurance Csr Jobs (NOW HIRING)

Commercial Risk LLC

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INSURANCE - Commercial and Personal CSR Needed

Doral, FL · On-site

$39K - $66K/yr

Job Title: Commercial or Personal Lines Customer Service Representative (Bilingual - English ... Minimum 2 years of experience in commercial or personal lines insurance customer service * Strong ...

Commercial Risk LLC

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INSURANCE - Commercial and Personal CSR Needed

Doral, FL · On-site

$39K - $66K/yr

Job Title: Commercial or Personal Lines Customer Service Representative (Bilingual - English ... Minimum 2 years of experience in commercial or personal lines insurance customer service * Strong ...

Fiorelli Financial Group, LLC

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Insurance Customer Service Representative

West Chester, PA · On-site

$20 - $23/hr

We are seeking a customer-focused and detail-oriented Insurance Customer Service Representative to support clients with their personal lines insurance needs, including auto and homeowners policies.

Adams & Son, Inc.

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Personal Lines Insurance CSR

Auburn, NY · On-site

$37K - $50K/yr

Manage personal lines accounts for clients. Renewals, endorsements , quoting. Can be hybrid for a couple of days per week. Experience with TAM, and Insurance license perferred.

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Personal Lines Insurance Csr information

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$26K

$46.3K

$67.5K

How much do personal lines insurance csr jobs pay per year?

As of Jul 14, 2026, the average yearly pay for personal lines insurance csr in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between Personal Lines Insurance Csr vs Customer Service Representative?

AspectPersonal Lines Insurance CsrCustomer Service Representative
CredentialsInsurance licenses, customer service skillsVaries by industry, often general customer service skills
Work EnvironmentInsurance agencies, brokerages, call centersVarious industries including retail, telecom, finance
Employer & Industry UsageInsurance companies, agenciesMultiple sectors, not limited to insurance
Search & Comparison IntentFocus on insurance-specific roles, licensing, policiesGeneral customer service roles across industries

Personal Lines Insurance CSRs specialize in insurance policies, licensing, and claims related to personal insurance products. Customer Service Representatives have a broader scope across various industries, often with different credentials. The key difference lies in industry focus and required certifications, with Personal Lines Insurance CSRs being more specialized in insurance services.

What are some typical daily tasks for a Personal Lines Insurance CSR, and how do they support clients and agents?

As a Personal Lines Insurance CSR, your day often involves handling customer inquiries, processing policy changes, issuing certificates of insurance, and assisting clients with billing questions or claims. You’ll regularly communicate with both clients and insurance agents to ensure policies are up-to-date and coverage needs are met. This role requires strong organizational skills and a customer-focused approach, as you'll be resolving issues, providing product information, and helping maintain positive client relationships. Collaboration with your team is common, especially when addressing complex policy questions or coordinating renewals.

What are Personal Lines Insurance CSRs?

Personal Lines Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their personal insurance needs, such as auto, home, renters, or umbrella policies. They handle inquiries, process policy changes, explain coverage options, and help clients file claims. Their role involves providing high-quality customer service, maintaining client records, and ensuring policy compliance. CSRs often work for insurance agencies or companies and serve as a primary point of contact for individual policyholders.

What are the key skills and qualifications needed to thrive as a Personal Lines Insurance CSR, and why are they important?

To thrive as a Personal Lines Insurance CSR, you need a strong understanding of insurance products, policy processing, and customer service, often supported by a high school diploma and relevant state insurance license. Familiarity with agency management systems like Applied Epic, carrier portals, and quoting software is commonly required. Exceptional communication, attention to detail, and problem-solving abilities help you build client trust and efficiently resolve issues. These skills are crucial for delivering accurate service, maintaining client satisfaction, and ensuring regulatory compliance in a dynamic insurance environment.
More about Personal Lines Insurance Csr jobs
What cities are hiring for Personal Lines Insurance Csr jobs? Cities with the most Personal Lines Insurance Csr job openings:
What states have the most Personal Lines Insurance Csr jobs? States with the most job openings for Personal Lines Insurance Csr jobs include:
What job categories do people searching Personal Lines Insurance Csr jobs look for? The top searched job categories for Personal Lines Insurance Csr jobs are:
Personal Lines Insurance Csr jobs near you
Infographic showing various Personal Lines Insurance Csr job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 19% Part Time, 1% Temporary, 1% Contract, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,325 per year, or $22.3 per hour.
Personal Lines Insurance Customer Service Representative

Personal Lines Insurance Customer Service Representative

The Smith Sawyer Smith Agency

Peru, IN • On-site

$36K - $48K/yr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

Salary: Based on Experience

Now Hiring: Personal Lines Insurance Customer Service Representative

We are a locally owned independent insurance agency that believes in doing business the right wayby taking care of our clients and our team. Were currently seeking a friendly, dependable Personal Lines Customer Service Representative who enjoys building relationships and being part of a supportive, close-knit office.

What Youll Do:

  • Provide personal, one-on-one service to our valued personal lines clients
  • Assist with policy questions, endorsements, renewals, and new business
  • Review coverage with clients to ensure their needs are met
  • Work directly with insurance carriers to resolve client issues
  • Maintain accurate and organized client files
  • Be a trusted point of contact for our clients and agency partners

What Were Looking For:

  • Property & Casualty insurance license (or willingness to obtain)
  • Personal lines insurance experience preferred, but not required
  • Strong communication and customer service skills
  • Detail-oriented with a positive, team-first attitude
  • Comfortable using agency management systems and Microsoft Office

Why Youll Love Working Here:

  • Friendly, family-oriented work environment
  • Competitive pay based on experience
  • Health insurance and retirement plan options
  • Paid time off, holidays, and work-life balance
  • Ongoing training and support for professional growth
  • A team that truly values your contributions

Interested?
Please send your resume to smorris@smithsawyerins.com or call 574-223-2166. We look forward to welcoming the right person to our team!