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Personal Lines Insurance Csr Jobs (NOW HIRING)

Fiorelli Financial Group, LLC

Be Seen First

Insurance Customer Service Representative

King Of Prussia, PA · On-site

$20 - $23/hr

... Customer Service Representative to support clients with their personal lines insurance needs ... Provide comprehensive service and support for personal lines insurance policies, including auto and ...

Big I Illinois

Customer Service Representative

Chicago, IL · On-site

$40K - $45K/yr

Paid time off Personal Lines Insurance Customer Service Representative We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, and other personal ...

Prepared Insurance Agency

NC

$30K - $55K/yr

We are seeking a Producer for Personal Lines Insurance to join our team! You will be responsible ... Previous experience in insurance, customer service, or other related fields Ability to build ...

The Jonus Group

Personal Lines CSR/AM

Tucson, AZ

$50K - $60K/yr

Personal Lines CSR/Account Manager Job Summary Seeking a dedicated and experienced Personal Lines ... Collaborate with clients to ensure their insurance needs are met and maintain strong, long-term ...

ALKEME Insurance

CSR - Personal Lines

Malone, NY

$39K - $52K/yr

CSR - Personal Lines Agency - North Point Insurance Agency (Address: 151 Finney Blvd, Malone, NY 12953) Description The Personal Lines Specialist is responsible for assisting the Personal Lines ...

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Personal Lines Insurance Csr information

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$26K

$46.3K

$67.5K

How much do personal lines insurance csr jobs pay per year?

As of Jun 15, 2026, the average yearly pay for personal lines insurance csr in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between Personal Lines Insurance Csr vs Customer Service Representative?

AspectPersonal Lines Insurance CsrCustomer Service Representative
CredentialsInsurance licenses, customer service skillsVaries by industry, often general customer service skills
Work EnvironmentInsurance agencies, brokerages, call centersVarious industries including retail, telecom, finance
Employer & Industry UsageInsurance companies, agenciesMultiple sectors, not limited to insurance
Search & Comparison IntentFocus on insurance-specific roles, licensing, policiesGeneral customer service roles across industries

Personal Lines Insurance CSRs specialize in insurance policies, licensing, and claims related to personal insurance products. Customer Service Representatives have a broader scope across various industries, often with different credentials. The key difference lies in industry focus and required certifications, with Personal Lines Insurance CSRs being more specialized in insurance services.

What are some typical daily tasks for a Personal Lines Insurance CSR, and how do they support clients and agents?

As a Personal Lines Insurance CSR, your day often involves handling customer inquiries, processing policy changes, issuing certificates of insurance, and assisting clients with billing questions or claims. You’ll regularly communicate with both clients and insurance agents to ensure policies are up-to-date and coverage needs are met. This role requires strong organizational skills and a customer-focused approach, as you'll be resolving issues, providing product information, and helping maintain positive client relationships. Collaboration with your team is common, especially when addressing complex policy questions or coordinating renewals.

What are Personal Lines Insurance CSRs?

Personal Lines Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their personal insurance needs, such as auto, home, renters, or umbrella policies. They handle inquiries, process policy changes, explain coverage options, and help clients file claims. Their role involves providing high-quality customer service, maintaining client records, and ensuring policy compliance. CSRs often work for insurance agencies or companies and serve as a primary point of contact for individual policyholders.

What are the key skills and qualifications needed to thrive as a Personal Lines Insurance CSR, and why are they important?

To thrive as a Personal Lines Insurance CSR, you need a strong understanding of insurance products, policy processing, and customer service, often supported by a high school diploma and relevant state insurance license. Familiarity with agency management systems like Applied Epic, carrier portals, and quoting software is commonly required. Exceptional communication, attention to detail, and problem-solving abilities help you build client trust and efficiently resolve issues. These skills are crucial for delivering accurate service, maintaining client satisfaction, and ensuring regulatory compliance in a dynamic insurance environment.
More about Personal Lines Insurance Csr jobs
What cities are hiring for Personal Lines Insurance Csr jobs? Cities with the most Personal Lines Insurance Csr job openings:
What states have the most Personal Lines Insurance Csr jobs? States with the most job openings for Personal Lines Insurance Csr jobs include:
What job categories do people searching Personal Lines Insurance Csr jobs look for? The top searched job categories for Personal Lines Insurance Csr jobs are:
Personal Lines Insurance Csr jobs near you
Infographic showing various Personal Lines Insurance Csr job openings in the United States as of June 2026, with employment types broken down into 12% Locum Tenens, 34% As Needed, 18% Full Time, 18% Part Time, 6% Contract, and 12% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,325 per year, or $22.3 per hour.
INSURANCE - Commercial and Personal CSR Needed

INSURANCE - Commercial and Personal CSR Needed

Commercial Risk LLC

Doral, FL • On-site

$39K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Job Title: Commercial or Personal Lines Customer Service Representative (Bilingual – English/Spanish)

Job Type: Full-Time

Job Description:
We are seeking experienced Commercial and Personal Lines Customer Service Representatives to join our growing team. The ideal candidate is detail-oriented, highly organized, and customer-focused, with strong communication skills in both English and Spanish.

Responsibilities:

  • Provide daily service and support for commercial or personal lines accounts

  • Assist with policy changes, endorsements, renewals, and certificates of insurance

  • Communicate professionally with clients, carriers, and internal team members

  • Maintain accurate and timely documentation in agency management systems - EPIC

  • Manage multiple priorities while meeting deadlines

  • Deliver excellent customer service with attention to detail

Qualifications:

  • 220 or 440 License (required)

  • Minimum 2 years of experience in commercial or personal lines insurance customer service

  • Strong written and verbal communication skills

  • Bilingual in English and Spanish (required)

  • Excellent time management and organizational skills

  • Ability to work independently and as part of a team

  • Proficiency with standard office and insurance-related software

  • Supportive and professional work environment