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Personal Lines Insurance Csr Jobs (NOW HIRING)

McGrath Insurance Group

Personal Lines CSR

Camdenton, MO · On-site

$34K - $46K/yr

Personal Lines Customer Service Representative Location: Camdenton, MO (On-Site) Type: Full-Time ... As an independent agency, we represent multiple insurance carriers to deliver personalized coverage ...

Fiorelli Financial Group, LLC

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Insurance Customer Service Representative

King Of Prussia, PA · On-site

$20 - $23/hr

... Customer Service Representative to support clients with their personal lines insurance needs ... Provide comprehensive service and support for personal lines insurance policies, including auto and ...

Allstate Coast to Coast Insurance Group of Florida

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Insurance Customer Service Representative - Allstate Agency

Melbourne, FL · On-site

$35K - $55K/yr

... Customer Service Representative to join our team in Melbourne, Florida. Located in Pineda Commons ... The ideal candidate is organized, detail-oriented, and experienced in servicing personal lines ...

Allstate Coast to Coast Insurance Group of Florida

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Insurance Customer Service Representative - Allstate Agency

Melbourne, FL · On-site

$35K - $55K/yr

... Customer Service Representative to join our team in Melbourne, Florida. Located in Pineda Commons ... The ideal candidate is organized, detail-oriented, and experienced in servicing personal lines ...

Big I Illinois

Customer Service Representative

Chicago, IL · On-site

$40K - $45K/yr

Paid time off Personal Lines Insurance Customer Service Representative We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, and other personal ...

The Misch Group

Personal Lines Producer

Richmond, VA · On-site

$60K - $125K/yr

Insurance & Financial Services Employment Type: Full Time Location: Virginia Compensation: $60,000 - $125,000 / year Description Personal Lines Producer/CSR Position Overview We are seeking a dynamic ...

ALKEME Insurance

CSR - Personal Lines

Malone, NY

$39K - $52K/yr

CSR - Personal Lines Agency - North Point Insurance Agency (Address: 151 Finney Blvd, Malone, NY 12953) Description The Personal Lines Specialist is responsible for assisting the Personal Lines ...

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All JobsPersonal Lines Insurance Csr Jobs

Personal Lines Insurance Csr information

See salary details

$26K

$46.3K

$67.5K

How much do personal lines insurance csr jobs pay per year?

As of Jun 15, 2026, the average yearly pay for personal lines insurance csr in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between Personal Lines Insurance Csr vs Customer Service Representative?

AspectPersonal Lines Insurance CsrCustomer Service Representative
CredentialsInsurance licenses, customer service skillsVaries by industry, often general customer service skills
Work EnvironmentInsurance agencies, brokerages, call centersVarious industries including retail, telecom, finance
Employer & Industry UsageInsurance companies, agenciesMultiple sectors, not limited to insurance
Search & Comparison IntentFocus on insurance-specific roles, licensing, policiesGeneral customer service roles across industries

Personal Lines Insurance CSRs specialize in insurance policies, licensing, and claims related to personal insurance products. Customer Service Representatives have a broader scope across various industries, often with different credentials. The key difference lies in industry focus and required certifications, with Personal Lines Insurance CSRs being more specialized in insurance services.

What are some typical daily tasks for a Personal Lines Insurance CSR, and how do they support clients and agents?

As a Personal Lines Insurance CSR, your day often involves handling customer inquiries, processing policy changes, issuing certificates of insurance, and assisting clients with billing questions or claims. You’ll regularly communicate with both clients and insurance agents to ensure policies are up-to-date and coverage needs are met. This role requires strong organizational skills and a customer-focused approach, as you'll be resolving issues, providing product information, and helping maintain positive client relationships. Collaboration with your team is common, especially when addressing complex policy questions or coordinating renewals.

What are Personal Lines Insurance CSRs?

Personal Lines Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their personal insurance needs, such as auto, home, renters, or umbrella policies. They handle inquiries, process policy changes, explain coverage options, and help clients file claims. Their role involves providing high-quality customer service, maintaining client records, and ensuring policy compliance. CSRs often work for insurance agencies or companies and serve as a primary point of contact for individual policyholders.

What are the key skills and qualifications needed to thrive as a Personal Lines Insurance CSR, and why are they important?

To thrive as a Personal Lines Insurance CSR, you need a strong understanding of insurance products, policy processing, and customer service, often supported by a high school diploma and relevant state insurance license. Familiarity with agency management systems like Applied Epic, carrier portals, and quoting software is commonly required. Exceptional communication, attention to detail, and problem-solving abilities help you build client trust and efficiently resolve issues. These skills are crucial for delivering accurate service, maintaining client satisfaction, and ensuring regulatory compliance in a dynamic insurance environment.
More about Personal Lines Insurance Csr jobs
What cities are hiring for Personal Lines Insurance Csr jobs? Cities with the most Personal Lines Insurance Csr job openings:
What states have the most Personal Lines Insurance Csr jobs? States with the most job openings for Personal Lines Insurance Csr jobs include:
What job categories do people searching Personal Lines Insurance Csr jobs look for? The top searched job categories for Personal Lines Insurance Csr jobs are:
Personal Lines Insurance Csr jobs near you
Infographic showing various Personal Lines Insurance Csr job openings in the United States as of June 2026, with employment types broken down into 12% Locum Tenens, 34% As Needed, 18% Full Time, 18% Part Time, 6% Contract, and 12% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,325 per year, or $22.3 per hour.

Personal Lines Insurance Customer Service Representative

BGM Insurance Agency, Inc

Flint, MI • On-site

$38K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Fulfill Your Career Ambitions as a Personal Lines Insurance Customer Service Representative at BGM Insurance.

Discover a rewarding career at BGM Insurance, a privately owned, family-run business committed to providing exceptional insurance services. Our our salaried employees enjoy a consistent schedule (Monday - Friday, 9am - 5pm). Embracing a business casual dress code, our office cultivates a professional yet fun environment. At BGM, we celebrate life's milestones with our employees, from birthdays and weddings to welcoming new babies. Regular office potlucks and cookouts further enhance our sense of community and camaraderie.

As an Entry Level Personal Lines Insurance Customer Service Representative, you'll play a crucial role in providing top-notch service to our valued clients. This entry-level position offers a fantastic opportunity to learn the ins and outs of the insurance industry, with a focus on personal lines. Join a team that values collaboration, professionalism, and a supportive work atmosphere.

Become a part of our BGM family, where our office is more than just a workplaceit's a community. Our employees love the family-like atmosphere, the diverse interactions with clients, and the support we offer each other. Join us if you want a career where you're not just hired but provided with the tools to succeed. At BGM, we take pride in our workplace, and we believe you will too. We aim to retire our employees, not just hire them, and with the right attitude, we are committed to providing the resources you need for success.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Retirement Plan

Evenings Off

Bonus Opportunities

Licensing Assistance

Work-Life Balance

Weekends Off

Holidays Off

Paid Holidays

401k Plan

Professional Development

Advancement Opportunities

Mentorship

Continuing Education Opportunities

Ongoing Training Seminars

Hands on Training

Professional Work Environment

Team Building Activities

Retirement Benefits

Paid Parking

Equipment Provided

Office Snacks and Coffee

Optional Profit Sharing Program


Responsibilities
  • Nurture strong customer relationships and aim to increase client retention and product loyalty.
  • Conduct follow-up discussions with clients to ensure their contentment while progressing towards sales closure.
  • Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
  • Issue Insurance Documentation (COI, ID cards, etc.)
  • Answering incoming phone calls and scheduling appointments.
  • Ensure consistent and prompt communication with clients to address their needs and concerns to ensure retention standards.
  • Shop renewals based on client updates and plans and current market conditions.

Requirements
  • Property and Casualty License required. A license is not required to apply. We will pay 100% for licensing.
  • We are seeking individuals with a naturally outgoing and personable demeanor, capable of building positive relationships with clients and contributing to a warm and welcoming office atmosphere.
  • Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
  • Handle various client interactions, policy inquiries, and administrative duties concurrently, without compromising the quality of service.
  • Act as a dedicated team player, fostering collaboration and supporting colleagues in delivering excellent service to clients.
  • Set ambitious renewal and service goals, continuously striving to exceed performance targets and deliver exceptional results to clients.
  • Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.