Morgan Insurance Services, LLC., part of Morgan Auto Group with over 70 auto dealerships in the state of Florida, has two openings for experienced personal lines insurance customer service reps. in ...
Quick apply
Morgan Insurance Services, LLC., part of Morgan Auto Group with over 70 auto dealerships in the state of Florida, has two openings for experienced personal lines insurance customer service reps. in ...
Quick apply
Morgan Insurance Services, LLC., part of Morgan Auto Group with over 70 auto dealerships in the state of Florida, has two openings for experienced personal lines insurance customer service reps. in ...
Rhinebeck, NY · On-site
$50K - $55K/yr
We are a multi-office insurance agency with several locations throughout the Hudson Valley. As a ... Service Representative you will support the client service function of the Personal Lines ...
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Rhinebeck, NY · On-site
$50K - $55K/yr
We are a multi-office insurance agency with several locations throughout the Hudson Valley. As a ... Service Representative you will support the client service function of the Personal Lines ...
Auburn, NY · On-site
$37K - $50K/yr
Manage personal lines accounts for clients. Renewals, endorsements , quoting. Can be hybrid for a couple of days per week. Experience with TAM, and Insurance license perferred.
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Auburn, NY · On-site
$37K - $50K/yr
Manage personal lines accounts for clients. Renewals, endorsements , quoting. Can be hybrid for a couple of days per week. Experience with TAM, and Insurance license perferred.
Maple Shade, NJ · On-site
$39K - $54K/yr
... and personal insurance and risk management; and retail automotive sales as one of the largest ... Interact with Account Representatives and customer service personnel as needed to help the business ...
Maple Shade, NJ · On-site
$39K - $54K/yr
... and personal insurance and risk management; and retail automotive sales as one of the largest ... Interact with Account Representatives and customer service personnel as needed to help the business ...
Maple Shade, NJ · On-site
$39K - $54K/yr
... and personal insurance and risk management; and retail automotive sales as one of the largest ... Interact with Account Representatives and customer service personnel as needed to help the business ...
Maple Shade, NJ · On-site
$39K - $54K/yr
... and personal insurance and risk management; and retail automotive sales as one of the largest ... Interact with Account Representatives and customer service personnel as needed to help the business ...
Nashville, TN · On-site
$37K - $49K/yr
Join our team as a Personal Lines Insurance Customer Service Representative (CSR) and be part of an organization that values your skills and dedication while doing meaningful work protecting families.
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Nashville, TN · On-site
$37K - $49K/yr
Join our team as a Personal Lines Insurance Customer Service Representative (CSR) and be part of an organization that values your skills and dedication while doing meaningful work protecting families.
San Diego, CA · On-site
$41K - $55K/yr
Company Description The John Crawford Insurance Agency ( State Farm Insurance) has an immediate opening for a Full-time Personal Lines Customer Service / Sales Representative. This is an in-office ...
San Diego, CA · On-site
$41K - $55K/yr
Company Description The John Crawford Insurance Agency ( State Farm Insurance) has an immediate opening for a Full-time Personal Lines Customer Service / Sales Representative. This is an in-office ...
Nashville, TN · On-site
$37K - $49K/yr
Join our team as a Personal Lines Insurance Customer Service Representative (CSR) and be part of an organization that values your skills and dedication while doing meaningful work protecting families.
Quick apply
Nashville, TN · On-site
$37K - $49K/yr
Join our team as a Personal Lines Insurance Customer Service Representative (CSR) and be part of an organization that values your skills and dedication while doing meaningful work protecting families.
Personal Lines - Customer Service Representative The John Galt Insurance Agency is an independent property and casualty insurance agency that was established in 1956. We are located in Fort ...
Personal Lines - Customer Service Representative The John Galt Insurance Agency is an independent property and casualty insurance agency that was established in 1956. We are located in Fort ...
San Antonio, TX · On-site
$35K - $47K/yr
The personal lines customer service representative performs the tasks and duties that support the ... Informs clients of policy changes, exclusions of coverage, and insurance coverage needs. Handles ...
San Antonio, TX · On-site
$35K - $47K/yr
The personal lines customer service representative performs the tasks and duties that support the ... Informs clients of policy changes, exclusions of coverage, and insurance coverage needs. Handles ...
Gretna, NE · On-site
$22 - $25/hr
The Personal Lines CSR at Gretna Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and ...
Gretna, NE · On-site
$22 - $25/hr
The Personal Lines CSR at Gretna Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and ...
Aberdeen, NC · On-site
$32K - $43K/yr
The Personal Lines CSR at Wade S. Dunbar Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and ...
Aberdeen, NC · On-site
$32K - $43K/yr
The Personal Lines CSR at Wade S. Dunbar Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and ...
Greensboro, NC · On-site
$36K - $48K/yr
The Personal Lines CSR at Barnett-Smith Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and ...
Greensboro, NC · On-site
$36K - $48K/yr
The Personal Lines CSR at Barnett-Smith Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and ...
Tucker, GA · On-site
$42K - $57K/yr
As a dedicated personal lines account manager in office at our Tucker location, you will deliver ... class client service, by being the subject matter experts on the insurance coverage Biltmore ...
Tucker, GA · On-site
$42K - $57K/yr
As a dedicated personal lines account manager in office at our Tucker location, you will deliver ... class client service, by being the subject matter experts on the insurance coverage Biltmore ...
Auburn, CA · On-site
$18/hr
The Personal Lines CSR at William Witzke Allstate Agency is responsible for maintaining solid ... Answer customer calls and correspondence regarding new or existing insurance policies and service ...
Auburn, CA · On-site
$18/hr
The Personal Lines CSR at William Witzke Allstate Agency is responsible for maintaining solid ... Answer customer calls and correspondence regarding new or existing insurance policies and service ...
$30K - $55K/yr
We are seeking a Producer for Personal Lines Insurance to join our team! You will be responsible ... Previous experience in insurance, customer service, or other related fields Ability to build ...
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$30K - $55K/yr
We are seeking a Producer for Personal Lines Insurance to join our team! You will be responsible ... Previous experience in insurance, customer service, or other related fields Ability to build ...
$50K - $60K/yr
Personal Lines CSR/Account Manager Job Summary Seeking a dedicated and experienced Personal Lines ... Collaborate with clients to ensure their insurance needs are met and maintain strong, long-term ...
$50K - $60K/yr
Personal Lines CSR/Account Manager Job Summary Seeking a dedicated and experienced Personal Lines ... Collaborate with clients to ensure their insurance needs are met and maintain strong, long-term ...
Holland, MI · On-site
$40K - $55K/yr
Must show demonstrated success with building an insurance customer base from scratch. * Multi ... Two or more years outbound personal lines insurance sales experience required. * College degree ...
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Holland, MI · On-site
$40K - $55K/yr
Must show demonstrated success with building an insurance customer base from scratch. * Multi ... Two or more years outbound personal lines insurance sales experience required. * College degree ...
Fort Lauderdale, FL · On-site
$41K - $57K/yr
Prestige International Insurance Group is seeking adedicated and driven Personal Lines Insurance ... Strong communication and customer service skills * Ability to work in a fast-paced, client-focused ...
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Fort Lauderdale, FL · On-site
$41K - $57K/yr
Prestige International Insurance Group is seeking adedicated and driven Personal Lines Insurance ... Strong communication and customer service skills * Ability to work in a fast-paced, client-focused ...
Tamarac, FL · On-site
$41K - $57K/yr
Prestige International Insurance Group is seeking a dedicated and driven Personal Lines Insurance ... Strong communication and customer service skills * Ability to work in a fast-paced, client-focused ...
Tamarac, FL · On-site
$41K - $57K/yr
Prestige International Insurance Group is seeking a dedicated and driven Personal Lines Insurance ... Strong communication and customer service skills * Ability to work in a fast-paced, client-focused ...
$26K - $29.8K
2% of jobs
$29.8K - $33.5K
7% of jobs
$33.5K - $37.3K
9% of jobs
$38.9K is the 25th percentile. Wages below this are outliers.
$37.3K - $41.1K
17% of jobs
The median wage is $44.9K / yr.
$41.1K - $44.9K
15% of jobs
$44.9K - $48.6K
17% of jobs
$51.5K is the 75th percentile. Wages above this are outliers.
$48.6K - $52.4K
11% of jobs
$52.4K - $56.2K
10% of jobs
$56.2K - $60K
6% of jobs
$60K - $63.7K
4% of jobs
$63.7K - $67.5K
2% of jobs
$26K
$46.3K
$67.5K
| Aspect | Personal Lines Insurance Csr | Customer Service Representative |
|---|---|---|
| Credentials | Insurance licenses, customer service skills | Varies by industry, often general customer service skills |
| Work Environment | Insurance agencies, brokerages, call centers | Various industries including retail, telecom, finance |
| Employer & Industry Usage | Insurance companies, agencies | Multiple sectors, not limited to insurance |
| Search & Comparison Intent | Focus on insurance-specific roles, licensing, policies | General customer service roles across industries |
Personal Lines Insurance CSRs specialize in insurance policies, licensing, and claims related to personal insurance products. Customer Service Representatives have a broader scope across various industries, often with different credentials. The key difference lies in industry focus and required certifications, with Personal Lines Insurance CSRs being more specialized in insurance services.

$37K - $51K/yr
Full-time
Posted 18 days ago
6.8
Based on 10 frontline employees who took The Breakroom Quiz
69th of 142 rated car dealerships
Come join the growing team at Morgan Insurance Services as an Insurance Customer Service Representative!
Morgan Insurance Services, LLC., part of Morgan Auto Group with over 70 auto dealerships in the state of Florida, has two openings for experienced personal lines insurance customer service reps. in the Ocala area. Our office is located in the Honda of Ocala dealership. This is an in-person position to provide support to our licensed insurance agents.
We offer competitive compensation, company paid health insurance (employee portion) and life insurance, 401K and HSA company contributions, PTO, holidays and a GREAT team to work with. We offer a professional work environment, with job training and advancement opportunities.
Our ideal candidate is friendly with professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative. Experience working with personal lines insurance required.
Insurance Customer Service Representative Responsibilities:
1. Checks phone system voicemails multiple times per day, and disburses to team as needed
2. Checks agency management system text messages with customers multiple times per day, and disburses to team as needed
3. Checks e-fax inbox multiple times per day, and disburses to team as needed
4. Checks email info inbox multiple times per day, and disburses to team as needed
5. Checks and works incoming alerts to the agency management system
6. Answers all incoming calls to the service line, and transfers to agents as needed
7. Handles calls, emails and texts that pertain to client contact information, lienholder updates, billing, claims reporting, and general questions.
8. Processes returned mail
9. Calls customers who may have had a claim, to offer support
10. Reviews all carriers daily for updates regarding e-signatures and underwriting requirements, communicating with the insured as necessary to complete
11. Processes tasks that have been assigned by management/agents to the customer service representative, multiple times per day
12. Sends welcome letters to new customers
13. Sends follow-up emails and texts to existing customers at the 30, 60, and 90-day marks
14. Assists with renewals and rewrites as needed by the writing agent, to retain existing business
15. Sends birthday e-cards to customers
16. Solicits existing customers to cross-sell additional insurance products
17. Works on various special projects as needed for management
18. Follows communication procedures, guidelines, and policies
19. Other duties as assigned
20. In-person position
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Proficient computer skills and ability to learn and navigate various software systems
Experience working as insurance customer support
20-44 licensed or willing to get certified within 60 days of employment
Bilingual (English-Spanish) a plus
If you are driven and desiring a stable and rewarding career path, then the Morgan Insurance Services team could be a great choice for you! It is a truly unique organization.
*See hiring manager for details
EOE/DFWP
Sourced by ZipRecruiter
Motor vehicle manufacturing
1,001 - 5,000 Employees
Tampa, FL, US
2004