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Personal Lines Insurance Csr Jobs (NOW HIRING)

Leavitt Group

Personal Lines Service Team Lead

Grove City, OH · On-site

$36K - $49K/yr

This role plays a key role in supporting the success of our centralized Personal Lines service team ... The agency is appointed with the top insurance markets and enjoys exclusive representation with ...

Leavitt Group

Personal Lines Service Team Lead

Grove City, OH · On-site

$36K - $49K/yr

This role plays a key role in supporting the success of our centralized Personal Lines service team ... The agency is appointed with the top insurance markets and enjoys exclusive representation with ...

Nesbit Agencies

Be Seen First

Customer Service Representative, Personal and Commercial Lines

Minnetonka, MN · On-site

$55K - $65K/yr

The Customer Service Representative, Personal and Commercial Lines, will administer all aspects of the Personal and Commercial Lines insurance policies, assist in the planning and development of ...

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Personal Lines Insurance Csr information

See salary details

$26K

$46.3K

$67.5K

How much do personal lines insurance csr jobs pay per year?

As of Sep 15, 2026, the average yearly pay for personal lines insurance csr in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is a personal lines insurance CSR?

Personal Lines Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their personal insurance needs, such as auto, home, renters, or umbrella policies. They handle inquiries, process policy changes, explain coverage options, and help clients file claims. Their role involves providing high-quality customer service, maintaining client records, and ensuring policy compliance. CSRs often work for insurance agencies or companies and serve as a primary point of contact for individual policyholders.

What does a personal lines insurance CSR do?

As a Personal Lines Insurance CSR, your day often involves handling customer inquiries, processing policy changes, issuing certificates of insurance, and assisting clients with billing questions or claims. You’ll regularly communicate with both clients and insurance agents to ensure policies are up-to-date and coverage needs are met. This role requires strong organizational skills and a customer-focused approach, as you'll be resolving issues, providing product information, and helping maintain positive client relationships. Collaboration with your team is common, especially when addressing complex policy questions or coordinating renewals.

What are the key skills and qualifications needed to thrive as a personal lines insurance CSR?

To thrive as a Personal Lines Insurance CSR, you need a strong understanding of insurance products, policy processing, and customer service, often supported by a high school diploma and relevant state insurance license. Familiarity with agency management systems like Applied Epic, carrier portals, and quoting software is commonly required. Exceptional communication, attention to detail, and problem-solving abilities help you build client trust and efficiently resolve issues. These skills are crucial for delivering accurate service, maintaining client satisfaction, and ensuring regulatory compliance in a dynamic insurance environment.

What is the difference between Personal Lines Insurance Csr vs Customer Service Representative?

AspectPersonal Lines Insurance CsrCustomer Service Representative
CredentialsInsurance licenses, customer service skillsVaries by industry, often general customer service skills
Work EnvironmentInsurance agencies, brokerages, call centersVarious industries including retail, telecom, finance
Employer & Industry UsageInsurance companies, agenciesMultiple sectors, not limited to insurance
Search & Comparison IntentFocus on insurance-specific roles, licensing, policiesGeneral customer service roles across industries

Personal Lines Insurance CSRs specialize in insurance policies, licensing, and claims related to personal insurance products. Customer Service Representatives have a broader scope across various industries, often with different credentials. The key difference lies in industry focus and required certifications, with Personal Lines Insurance CSRs being more specialized in insurance services.

More about Personal Lines Insurance Csr jobs

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What states have the most Personal Lines Insurance Csr jobs?

States with the most job openings for Personal Lines Insurance Csr jobs include:

What are popular job titles related to Personal Lines Insurance Csr jobs?

For Personal Lines Insurance Csr jobs, the most frequently searched job titles are:

Personal Lines Insurance Csr jobs near you
Infographic showing various Personal Lines Insurance Csr job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,325 per year, or $22.3 per hour.

Personal Lines CSR - Any Location

York, PA • On-site

Leap Recruitment Partners
See more jobs at Leap Recruitment Partnersexternal

$50K - $65K/yr

Full-time

Re-posted 24 days ago

Job description

Job Description Our client, a recognized leader in P&C Insurance is looking for dynamic individuals to join their team as Personal Lines CSR. If this is you, please apply. Job Duties: Provide full service to our Personal Lines clients Work within a unit of professionals, each assigned a portfolio of accounts You will work with our producers, our insuring partners and your assigned portfolio of clients, handling renewals, endorsements, assessing risk exposures, providing recommendations for a suitable insurance program, guiding clients through claims, preparing applications, proposals and other related duties Suitable candidates should have a solid base of insurance technical knowledge that will enable them to provide the best insurance counsel and professional expertise for our clients Qualifications: RIBO License required; and other industry designations such as CAIB, CIP, etc.

would be considered an asset 3+ years Personal Lines brokerage experience A team player with a strong work ethic Excellent negotiation, organizational, interpersonal, presentation, written, and oral communication skills Proven sales ability to round-out accounts An unwavering commitment to delivering professionalism and expertise to our clients Computer proficiency in Word and Excel is required, and experience with The Agency Manager (TAM), Compu-Quote and broker portals, would be considered an asset At Leap we are an Equal Opportunity and Affirmative Action Employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics.

Leap encourages applicants of all ages.

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