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Commercial Lines Insurance Csr Jobs (NOW HIRING)

ALKEME Insurance

CSR - Commercial Lines

Omaha, NE

$42K - $57K/yr

Commercial Lines Customer Service Representative Location: Omaha, NE 68137 Reports to: Executive ... Strong understanding of commercial insurance terminology, coverages, and service workflows.

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Commercial Lines Insurance Csr information

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$24K

$54.6K

$76.5K

How much do commercial lines insurance csr jobs pay per year?

As of Aug 13, 2026, the average yearly pay for commercial lines insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a commercial lines insurance CSR?

Commercial Lines Insurance CSRs (Customer Service Representatives) are professionals who assist businesses with their commercial insurance policies. They act as the main point of contact between insurance agencies and their business clients, handling tasks such as processing policy changes, answering coverage questions, issuing certificates of insurance, and managing renewals. CSRs ensure clients’ needs are met promptly and help businesses understand their insurance options and obligations. They work closely with agents, underwriters, and insurance carriers to deliver excellent customer service and maintain accurate policy records.

What are the key skills and qualifications needed to thrive as a commercial lines insurance CSR?

To thrive as a Commercial Lines Insurance CSR, you need strong knowledge of commercial insurance products, policy processing, and industry regulations, often backed by relevant experience or an insurance license. Familiarity with agency management systems (such as Applied Epic or AMS360), quoting platforms, and Microsoft Office Suite is typically required. Exceptional customer service, attention to detail, and effective communication skills help you build client relationships and handle complex policy inquiries efficiently. These skills ensure accurate policy handling, client satisfaction, and regulatory compliance in a competitive insurance environment.

What is the difference between Commercial Lines Insurance Csr vs Personal Lines Insurance Csr?

AspectCommercial Lines Insurance CsrPersonal Lines Insurance Csr
CredentialsLicenses, insurance certificationsLicenses, insurance certifications
Work EnvironmentCommercial insurance agencies, business clientsRetail insurance agencies, individual clients
Employer & IndustryInsurance companies, brokers serving businessesInsurance companies, brokers serving individuals
Search & Comparison IntentUnderstanding roles in commercial insuranceUnderstanding roles in personal insurance

Commercial Lines Insurance Csr and Personal Lines Insurance Csr share similar credentials and work environments but focus on different client types. The Commercial Lines Insurance Csr handles business insurance policies, while the Personal Lines Insurance Csr manages individual policies. Both roles are essential in the insurance industry, serving distinct customer needs and requiring similar licensing and certifications.

What are the typical challenges faced by a commercial lines insurance CSR and how can they be managed effectively?

Commercial Lines Insurance CSRs often encounter challenges such as balancing a high volume of client inquiries with strict deadlines, keeping up-to-date with frequent changes in insurance products, and managing complex policy renewals or endorsements. Effective time management, strong communication skills, and proficiency with agency management software are essential for success in this role. Building strong relationships with underwriters, agents, and clients also helps streamline workflows and ensures customer satisfaction.
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What states have the most Commercial Lines Insurance Csr jobs?

States with the most job openings for Commercial Lines Insurance Csr jobs include:

What job categories do people searching Commercial Lines Insurance Csr jobs look for?

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Commercial Lines Insurance Csr jobs near you
Infographic showing various Commercial Lines Insurance Csr job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Personal Lines Customer Service Representative

HonorVet Technologies

Chicago, IL • On-site

$40K - $54K/yr

Other

Posted 8 days ago

Job description

Personal Lines Customer Service Representative

Job Title: Personal Lines Insurance Customer Service Representative Client Name: Serpe Insurance Agency Position Type: Full Time Work Location: 2538 N Lincoln Ave, Chicago, IL 60614 Work Mode: 100% Onsite Shift Hours: 9:00 AM to 5:00 PM Job Summary We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, renters, and other personal lines insurance policies. This role focuses on providing excellent customer service, processing policy changes, and assisting with renewals and claims inquiries. Key Responsibilities Assist clients with policy questions, endorsements, renewals, and billing. Process policy changes and issue certificates and other policy documents. Communicate with insurance carriers and their representatives. Maintain accurate client records and provide prompt, professional customer service. Required Qualifications Active Illinois Property & Casualty License or Personal Lines License. Previous experience in the insurance industry. Strong customer service and communication skills. Preferred Qualifications Experience using the AMS Client Management System.

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About HonorVet Technologies

Sourced by ZipRecruiter

HonorVet Technologies, located in Fairfield, NJ, US, is a technology-driven company with a unique dimension - enhancing veteran engagement in the workforce. Founded with the goal of supporting and preserving professional veterans while satisfying the IT and professional needs of businesses, HonorVet Technologies brings a particular focus to diversity and veteran hiring, making it a standout player in the IT and Staffing industries. Functioning as a veteran-driven community entity, the firm offers IT staffing, bespoke development, and consulting services, with the aim of connecting talents with IT-related job opportunities.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Fairfield , NJ, US

Year founded

2015

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