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Commercial Lines Insurance Csr Jobs (NOW HIRING)

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Pleasant Insurance Agency, located in Hicksville, NY, is seeking a Commercial Lines Insurance Customer Service Representative to join a small team. This role focuses on handling a variety of ...

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The Commercial Lines Customer Service Representative (CSR) plays a key role within a small team ... The role requires proficiency with specialized insurance software and offers opportunities for ...

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We are seeking a customer-focused and detail-oriented Insurance Customer Service Representative to support clients with their personal lines insurance needs, including auto and homeowners policies.

Commercial Lines CSR

Columbus, OH · On-site

$55K - $60K/yr

Commercial Lines CSR Department: Insurance & Financial Services Employment Type: Full Time Location: Ohio Compensation: $55,000 - $60,000 / year Description About Us: We are a local independent ...

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Commercial Lines Insurance Csr information

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$24K

$54.6K

$76.5K

How much do commercial lines insurance csr jobs pay per year?

As of Jul 26, 2026, the average yearly pay for commercial lines insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What are Commercial Lines Insurance CSRs?

Commercial Lines Insurance CSRs (Customer Service Representatives) are professionals who assist businesses with their commercial insurance policies. They act as the main point of contact between insurance agencies and their business clients, handling tasks such as processing policy changes, answering coverage questions, issuing certificates of insurance, and managing renewals. CSRs ensure clients’ needs are met promptly and help businesses understand their insurance options and obligations. They work closely with agents, underwriters, and insurance carriers to deliver excellent customer service and maintain accurate policy records.

What are the key skills and qualifications needed to thrive as a Commercial Lines Insurance CSR, and why are they important?

To thrive as a Commercial Lines Insurance CSR, you need strong knowledge of commercial insurance products, policy processing, and industry regulations, often backed by relevant experience or an insurance license. Familiarity with agency management systems (such as Applied Epic or AMS360), quoting platforms, and Microsoft Office Suite is typically required. Exceptional customer service, attention to detail, and effective communication skills help you build client relationships and handle complex policy inquiries efficiently. These skills ensure accurate policy handling, client satisfaction, and regulatory compliance in a competitive insurance environment.

What is the difference between Commercial Lines Insurance Csr vs Personal Lines Insurance Csr?

AspectCommercial Lines Insurance CsrPersonal Lines Insurance Csr
CredentialsLicenses, insurance certificationsLicenses, insurance certifications
Work EnvironmentCommercial insurance agencies, business clientsRetail insurance agencies, individual clients
Employer & IndustryInsurance companies, brokers serving businessesInsurance companies, brokers serving individuals
Search & Comparison IntentUnderstanding roles in commercial insuranceUnderstanding roles in personal insurance

Commercial Lines Insurance Csr and Personal Lines Insurance Csr share similar credentials and work environments but focus on different client types. The Commercial Lines Insurance Csr handles business insurance policies, while the Personal Lines Insurance Csr manages individual policies. Both roles are essential in the insurance industry, serving distinct customer needs and requiring similar licensing and certifications.

What are the typical challenges faced by a Commercial Lines Insurance CSR and how can they be managed effectively?

Commercial Lines Insurance CSRs often encounter challenges such as balancing a high volume of client inquiries with strict deadlines, keeping up-to-date with frequent changes in insurance products, and managing complex policy renewals or endorsements. Effective time management, strong communication skills, and proficiency with agency management software are essential for success in this role. Building strong relationships with underwriters, agents, and clients also helps streamline workflows and ensures customer satisfaction.
More about Commercial Lines Insurance Csr jobs
What states have the most Commercial Lines Insurance Csr jobs? States with the most job openings for Commercial Lines Insurance Csr jobs include:
Infographic showing various Commercial Lines Insurance Csr job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Insurance Customer Service Representative

Schizzano Insurance Agency Inc

Hicksville, NY • On-site

$25 - $30/hr

Full-time

Posted 19 days ago

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Job description

Pleasant Insurance Agency, located in Hicksville, NY, is seeking a Commercial Lines Insurance Customer Service Representative to join a small team. This role focuses on handling a variety of commercial insurance types including General Liability, Property Insurance, and Workers' Compensation. The position offers competitive pay, bonus opportunities, 401k, paid holidays, and a 30-hour work week.

Responsibilities

  • Manage insurance policy renewals efficiently
  • Handle cancellations with attention to detail
  • Provide responsive customer support
  • Maintain accurate documentation of policies and communications

Preferred Qualifications

  • 3+ years of experience in insurance customer service
  • High school diploma or equivalent