ZipRecruiter

Log In

1

Commercial Lines Insurance Csr Jobs (NOW HIRING)

JOSEPH H TYSON & CO

Be Seen First

Commercial lines CSR

Upper Providence, PA · On-site

$750 - $1.5K/wk

The Commercial Lines Customer Service Representative (CSR) plays a key role within a small team ... The role requires proficiency with specialized insurance software and offers opportunities for ...

ALKEME Insurance

CSR - Commercial Lines

Omaha, NE · On-site

$42K - $57K/yr

Commercial Lines Customer Service Representative Location: Omaha, NE 68137 Reports to: Executive ... Strong understanding of commercial insurance terminology, coverages, and service workflows.

ALKEME

CSR - Commercial Lines

Omaha, NE · On-site

$42K - $57K/yr

Commercial Lines Customer Service Representative Location: Omaha, NE 68137 Reports to: Executive ... Strong understanding of commercial insurance terminology, coverages, and service workflows.

The Misch Group

Commercial Lines CSR

Athens, AL · Remote

Description Independent insurance broker is seeking a Commercial Lines CSR to service and manage a book of commercial lines accounts. The Commercial Lines CSR will respond to client calls about ...

gpac

Insurance Customer Service Representative

Fairchance, PA · On-site

$41K - $57K/yr

Are you looking for an opportunity in Commercial Lines? An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work ...

next page

Showing results 1-20

All JobsCommercial Lines Insurance Csr Jobs

Commercial Lines Insurance Csr information

See salary details

$24K

$54.6K

$76.5K

How much do commercial lines insurance csr jobs pay per year?

As of Aug 9, 2026, the average yearly pay for commercial lines insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a commercial lines insurance CSR?

Commercial Lines Insurance CSRs (Customer Service Representatives) are professionals who assist businesses with their commercial insurance policies. They act as the main point of contact between insurance agencies and their business clients, handling tasks such as processing policy changes, answering coverage questions, issuing certificates of insurance, and managing renewals. CSRs ensure clients’ needs are met promptly and help businesses understand their insurance options and obligations. They work closely with agents, underwriters, and insurance carriers to deliver excellent customer service and maintain accurate policy records.

What are the key skills and qualifications needed to thrive as a commercial lines insurance CSR?

To thrive as a Commercial Lines Insurance CSR, you need strong knowledge of commercial insurance products, policy processing, and industry regulations, often backed by relevant experience or an insurance license. Familiarity with agency management systems (such as Applied Epic or AMS360), quoting platforms, and Microsoft Office Suite is typically required. Exceptional customer service, attention to detail, and effective communication skills help you build client relationships and handle complex policy inquiries efficiently. These skills ensure accurate policy handling, client satisfaction, and regulatory compliance in a competitive insurance environment.

What is the difference between Commercial Lines Insurance Csr vs Personal Lines Insurance Csr?

AspectCommercial Lines Insurance CsrPersonal Lines Insurance Csr
CredentialsLicenses, insurance certificationsLicenses, insurance certifications
Work EnvironmentCommercial insurance agencies, business clientsRetail insurance agencies, individual clients
Employer & IndustryInsurance companies, brokers serving businessesInsurance companies, brokers serving individuals
Search & Comparison IntentUnderstanding roles in commercial insuranceUnderstanding roles in personal insurance

Commercial Lines Insurance Csr and Personal Lines Insurance Csr share similar credentials and work environments but focus on different client types. The Commercial Lines Insurance Csr handles business insurance policies, while the Personal Lines Insurance Csr manages individual policies. Both roles are essential in the insurance industry, serving distinct customer needs and requiring similar licensing and certifications.

What are the typical challenges faced by a commercial lines insurance CSR and how can they be managed effectively?

Commercial Lines Insurance CSRs often encounter challenges such as balancing a high volume of client inquiries with strict deadlines, keeping up-to-date with frequent changes in insurance products, and managing complex policy renewals or endorsements. Effective time management, strong communication skills, and proficiency with agency management software are essential for success in this role. Building strong relationships with underwriters, agents, and clients also helps streamline workflows and ensures customer satisfaction.
More about Commercial Lines Insurance Csr jobs
What states have the most Commercial Lines Insurance Csr jobs? States with the most job openings for Commercial Lines Insurance Csr jobs include:
What job categories do people searching Commercial Lines Insurance Csr jobs look for? The top searched job categories for Commercial Lines Insurance Csr jobs are:
Commercial Lines Insurance Csr jobs near you
Infographic showing various Commercial Lines Insurance Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Insurance Customer Service Represenrative CSR

Crown Insurance Agency

Los Angeles, CA • On-site

$43K - $59K/yr

Other

PTO

Posted 12 days ago

Job description

Benefits:

Paid time off

About the Role:

Crown Insurance Agency Inc is looking for a motivated and personable Insurance Customer Service Representative (CSR) to join our team in Los Angeles, CA. In this role, you'll be the friendly voice our clients rely on — helping them navigate their coverage, answer questions, and feel confident in their insurance decisions. If you thrive in a fast-paced environment and love building relationships, we want to hear from you!

Responsibilities:

Serve as the primary point of contact for existing and prospective clients regarding insurance policies and coverage questions

Process policy changes, endorsements, renewals, and cancellations accurately and efficiently

Handle inbound calls, emails, and walk-in inquiries with professionalism and a customer-first attitude

Assist clients with claims intake and guide them through the claims process

Maintain and update client records in agency management systems

Support producers and agents with quotes, applications, and policy documentation

Identify opportunities to cross-sell or upsell additional coverage to meet client needs

Requirements:

Active California Property & Casualty (P&C) Insurance License preferred or willingness to obtain

1+ years of experience in insurance customer service or a related field

Strong knowledge of personal and/or commercial lines insurance products

Excellent verbal and written communication skills

Proficiency with agency management software (Applied Epic, AMS360, or similar) a plus

Highly organized with strong attention to detail and ability to multitask

Bilingual (English/Spanish) is a plus in the Los Angeles market

About Us:

Crown Insurance Agency Inc has been proudly serving the Los Angeles community with trusted, personalized insurance solutions. Our clients choose us for our commitment to finding the right coverage at the right price, and our team keeps coming back because of our supportive, collaborative work environment. At Crown Insurance Agency, you're not just an employee — you're part of a family dedicated to protecting what matters most.

Apply