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Commercial Lines Insurance Csr Jobs (NOW HIRING)

Fiorelli Financial Group, LLC

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Insurance Customer Service Representative

King Of Prussia, PA · On-site

$20 - $23/hr

... Customer Service Representative to support clients with their personal lines insurance needs ... Provide comprehensive service and support for personal lines insurance policies, including auto and ...

Allstate Coast to Coast Insurance Group of Florida

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Licensed Customer Service Representative - Allstate Agency

Melbourne, FL · On-site

$38K - $55K/yr

... Customer Service Representative to join our team in Melbourne, Florida. Located in Pineda Commons ... Experience servicing personal lines insurance policies * Strong communication and organizational ...

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Commercial Lines Insurance Csr information

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$24K

$54.6K

$76.5K

How much do commercial lines insurance csr jobs pay per year?

As of Aug 1, 2026, the average yearly pay for commercial lines insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What are Commercial Lines Insurance CSRs?

Commercial Lines Insurance CSRs (Customer Service Representatives) are professionals who assist businesses with their commercial insurance policies. They act as the main point of contact between insurance agencies and their business clients, handling tasks such as processing policy changes, answering coverage questions, issuing certificates of insurance, and managing renewals. CSRs ensure clients’ needs are met promptly and help businesses understand their insurance options and obligations. They work closely with agents, underwriters, and insurance carriers to deliver excellent customer service and maintain accurate policy records.

What are the key skills and qualifications needed to thrive as a Commercial Lines Insurance CSR, and why are they important?

To thrive as a Commercial Lines Insurance CSR, you need strong knowledge of commercial insurance products, policy processing, and industry regulations, often backed by relevant experience or an insurance license. Familiarity with agency management systems (such as Applied Epic or AMS360), quoting platforms, and Microsoft Office Suite is typically required. Exceptional customer service, attention to detail, and effective communication skills help you build client relationships and handle complex policy inquiries efficiently. These skills ensure accurate policy handling, client satisfaction, and regulatory compliance in a competitive insurance environment.

What is the difference between Commercial Lines Insurance Csr vs Personal Lines Insurance Csr?

AspectCommercial Lines Insurance CsrPersonal Lines Insurance Csr
CredentialsLicenses, insurance certificationsLicenses, insurance certifications
Work EnvironmentCommercial insurance agencies, business clientsRetail insurance agencies, individual clients
Employer & IndustryInsurance companies, brokers serving businessesInsurance companies, brokers serving individuals
Search & Comparison IntentUnderstanding roles in commercial insuranceUnderstanding roles in personal insurance

Commercial Lines Insurance Csr and Personal Lines Insurance Csr share similar credentials and work environments but focus on different client types. The Commercial Lines Insurance Csr handles business insurance policies, while the Personal Lines Insurance Csr manages individual policies. Both roles are essential in the insurance industry, serving distinct customer needs and requiring similar licensing and certifications.

What are the typical challenges faced by a Commercial Lines Insurance CSR and how can they be managed effectively?

Commercial Lines Insurance CSRs often encounter challenges such as balancing a high volume of client inquiries with strict deadlines, keeping up-to-date with frequent changes in insurance products, and managing complex policy renewals or endorsements. Effective time management, strong communication skills, and proficiency with agency management software are essential for success in this role. Building strong relationships with underwriters, agents, and clients also helps streamline workflows and ensures customer satisfaction.
More about Commercial Lines Insurance Csr jobs
What states have the most Commercial Lines Insurance Csr jobs? States with the most job openings for Commercial Lines Insurance Csr jobs include:
What job categories do people searching Commercial Lines Insurance Csr jobs look for? The top searched job categories for Commercial Lines Insurance Csr jobs are:
Commercial Lines Insurance Csr jobs near you
Infographic showing various Commercial Lines Insurance Csr job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Commercial Lines Insurance Customer Service Representative

The Carlisle Group (TCG)

Tupelo, MS • On-site

$42K - $57K/yr

Other

Medical, Life, Retirement

Re-posted 27 days ago

Job description

Customer Service Representative


Our client is a retail Agency servicing the state of Mississippi. They have built their business by making solid commitments to their business relationships with their producers, their companies and their service providers, to provide superior service and knowledge at all times. This position helps them to uphold that commitment to their customers in a family friendly work environment. Full benefit package including company paid Employee Life and Health Insurance and 401k.


Responsibilities:


Commercial insurance customer service skills including:

  • AMS 360 Management System Preferred
  • Answering Inquiries
  • Issuing payments
  • Quoting and issuing policies and endorsements
  • Exceptional phone skills
  • Brokering ancillary lines of business
  • Manage relationships between carriers and agents


Experience / Educational Requirements

  • Minimum of 4 years of customer service experience
  • Good interpersonal skills
  • Excel experience required
  • Ability to work as part of team
  • P&C license is required

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