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Personal Lines Department Manager Jobs (NOW HIRING)

HUB International

Personal Lines Department Manager

Fresno, CA · On-site

$44K - $60K/yr

  • Dental

  • Vision

  • Life

  • Retirement

The Personal Lines Department Manager will manage the Personal Lines department. Asset (Client/Account and Employee) Growth and Retention are two of the most important measurements. Provides ...

HUB

Personal Lines Department Manager

Fresno, CA · On-site

$44K - $60K/yr

  • Dental

  • Vision

  • Life

  • Retirement

The Personal Lines Department Manager will manage the Personal Lines department. Asset (Client/Account and Employee) Growth and Retention are two of the most important measurements. Provides ...

CivicMinds, Inc.

Personal Lines Department Director

KS · On-site

$42K - $57K/yr

We are looking for a Personal Lines Department Director to lead our service team, drive retention, and ensure operational excellence. This is a strategic, high-impact role where your leadership ...

Horst Group

Personal Lines Manager

Lancaster, PA · On-site

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Personal Lines Manager leads the Personal Lines department, driving sales growth, client retention, service excellence, operational efficiency, and team development. This role oversees daily ...

Horst Group

Personal Lines Manager

Lancaster, PA · Hybrid

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead the Personal Lines department in achieving goals for client retention, service quality, sales ... Manage daily department operations, workflows, staffing needs, workloads, and service standards to ...

Horst Group

Personal Lines Manager

Lancaster, PA · On-site

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Key ResponsibilitiesLead the Personal Lines department in achieving goals for client retention ... Manage daily department operations, workflows, staffing needs, workloads, and service standards to ...

Horst Group

Personal Lines Manager

Lancaster, PA · On-site

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead the Personal Lines department in achieving goals for client retention, service quality, sales ... Manage daily department operations, workflows, staffing needs, workloads, and service standards to ...

gpac

Personal Lines Account Manager

Columbus, OH · On-site

$42K - $57K/yr

  • Medical

  • Retirement

  • PTO

... dedicated Personal Lines department.This is an excellent opportunity for a licensed Ohio P&C ... Manage a full Personal Lines book of business including renewals, remarketing, endorsements ...

The Misch Group

Personal Lines Account Manager

Columbus, OH · On-site

$55K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Personal Lines Account Manager Department: Insurance & Financial Services Employment Type: Full Time Location: Ohio Compensation: $55,000 - $70,000 / year Description About Us: We are an independent ...

gpac

Personal Lines Account Manager

Youngstown, OH · On-site

$42K - $57K/yr

  • Medical

  • Retirement

  • PTO

... dedicated Personal Lines department.This is an excellent opportunity for a licensed Ohio P&C ... Manage a full Personal Lines book of business including renewals, remarketing, endorsements ...

gpac

Personal Lines Account Manager

Dublin, OH · On-site

$42K - $57K/yr

  • Medical

  • Retirement

  • PTO

... dedicated Personal Lines department.This is an excellent opportunity for a licensed Ohio P&C ... Manage a full Personal Lines book of business including renewals, remarketing, endorsements ...

The Misch Group

Personal Lines Account Manager

Miami, FL · On-site

$60K - $80K/yr

Personal Lines Account Manager Department: Insurance & Financial Services Employment Type: Full Time Location: Florida Compensation: $60,000 - $80,000 / year Description We are an independent ...

gpac

Personal Lines Account Manager

Duluth, MN · On-site

$44K - $60K/yr

  • Medical

  • Retirement

  • PTO

... Personal Lines department. This is an excellent opportunity for a licensed Minnesota P&C ... Manage a full Personal Lines book of business including renewals, remarketing, endorsements ...

gpac

Personal Lines Account Manager

Cleveland, OH · On-site

$43K - $59K/yr

  • Medical

  • Retirement

  • PTO

... dedicated Personal Lines department.This is an excellent opportunity for a licensed Ohio P&C ... Manage a full Personal Lines book of business including renewals, remarketing, endorsements ...

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Personal Lines Department Manager information

See salary details

$32.5K

$55.3K

$87K

How much do personal lines department manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for personal lines department manager in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Personal Lines Department Managers, and how can they be addressed?

Personal Lines Department Managers often face challenges such as balancing team productivity with high-quality customer service, staying updated on evolving insurance regulations, and managing multiple priorities during peak renewal periods. To address these, effective communication and regular training sessions for staff are essential, as well as implementing clear workflows and utilizing technology to streamline processes. Building a supportive team culture and setting measurable goals can also help ensure consistent performance and adaptation to industry changes.

What is the difference between Personal Lines Department Manager vs Personal Lines Underwriter?

AspectPersonal Lines Department ManagerPersonal Lines Underwriter
CredentialsInsurance licenses, management experienceInsurance licenses, underwriting certifications
Work EnvironmentSupervises team, manages department operationsEvaluates applications, assesses risk, makes underwriting decisions
Employer & Industry UsageCommon in insurance agencies and companiesFound within insurance companies and underwriting firms
Search & Comparison IntentManagement, leadership, department oversightRisk assessment, policy evaluation, underwriting process

The main difference is that the Personal Lines Department Manager oversees the entire personal lines department, focusing on team management and operations, while the Personal Lines Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require insurance licenses, but their responsibilities and focus areas differ significantly.

What does a Personal Lines Department Manager do?

A Personal Lines Department Manager oversees the operations and staff within an insurance agency's personal lines division, which typically handles insurance products for individuals, such as auto, home, and renters insurance. Their responsibilities include managing and training agents, ensuring excellent customer service, meeting sales targets, and ensuring compliance with industry regulations. They also develop strategies to grow the department, resolve complex client issues, and maintain relationships with insurance carriers. This role requires strong leadership, communication, and analytical skills.

What are the key skills and qualifications needed to thrive as a Personal Lines Department Manager, and why are they important?

To thrive as a Personal Lines Department Manager, you need in-depth knowledge of personal insurance products, strong leadership abilities, and typically a state insurance license. Familiarity with insurance management systems (like AMS360 or Applied Epic) and relevant certifications such as CIC or CPCU are highly valued. Outstanding interpersonal skills, problem-solving, and the ability to motivate teams set exceptional managers apart. These skills ensure effective team performance, regulatory compliance, and high client satisfaction in a competitive insurance market.
More about Personal Lines Department Manager jobs
What cities are hiring for Personal Lines Department Manager jobs? Cities with the most Personal Lines Department Manager job openings:
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What job categories do people searching Personal Lines Department Manager jobs look for? The top searched job categories for Personal Lines Department Manager jobs are:
Personal Lines Department Manager jobs near you
Infographic showing various Personal Lines Department Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,252 per year, or $26.6 per hour.

Personal Lines Department Manager

Martin & Zerfoss Inc

Nashville, TN • On-site

$95K - $115K/yr

Full-time

Posted 14 days ago

Job description

Description:

Position Title: Personal Lines Department Manager

Department: Personal Lines

Reports To: Director of P&C Operations

Work Location: Hybrid — Minimum 3 days per week required in office (A relocation stipend is available.)


Our Agency

Martin & Zerfoss, Inc. is an independent insurance firm in Nashville, TN. We specialize in all areas of Personal, Commercial, Bonds, Affluent Lines, Professional Liability Insurance, and Benefits & HR Consulting. From our small beginnings in 1978 to the great staff of professionals with us today, we have always believed in the value of relationship. We are excited to have another talented individual join our team.


Position Summary

The Personal Lines Department Manager is responsible for the strategic leadership, operational performance, and overall success of the Personal Lines Department. This includes staff leadership, process optimization, carrier relationship management, and alignment of departmental goals with agency objectives. The Manager plays a critical role in driving growth, service quality, accountability, and efficiency. In addition to management responsibilities, this role handles a select group of high-value or complex accounts.


Key Responsibilities

Strategic Leadership & Department Direction

· Develop and execute the strategic vision for the Personal Lines Department.

· Establish performance expectations, KPIs, and service standards.

· Lead departmental planning, including staffing, budgeting, resource allocation, and workload management.

· Champion continuous improvement initiatives to enhance productivity, accuracy, and client experience.

· Oversee the Personal Lines - Taskforce partnership to ensure maximized utilization, efficiency and quality.

Staff Management & Development

· Directly supervise Account Managers and New Business Marketing Manager

· Provide timely feedback to all Personal Lines staff as needed and be responsible for performance management within the department.

· Conduct performance evaluations, coaching sessions, and professional development planning.

· Lead hiring, onboarding, and retention strategies for the department.

· Promote a positive, accountable, and collaborative team culture.

Operational Oversight

· Oversee department workflows, procedures, and compliance to ensure consistent execution.

· Implement new technologies, automation, or processes to improve efficiency.

· Manage escalated client issues and complex coverage matters.

· Maintain strong relationships with insurance carrier partners and negotiate for agency needs.

Reporting & Collaboration

· Provide regular reporting to agency leadership on performance, risk areas, and opportunities.

· Work collaboratively with Sales, Commercial Lines, and Operations to support agency goals.

· Ensure alignment with agency policies, state regulations, and E&O best practices.

Client & Account Management

· Manage a select number of agency accounts, typically higher-value or specialty personal lines clients.

Support service team on complex risks or client situations as needed

Requirements:

Qualifications

· 5+ years of personal lines insurance experience

· Minimum 2 years experience in a supervisory/management role.

· Active Property & Casualty license required; professional designations preferred.

· Demonstrated ability to lead teams, drive process improvement, and manage operational performance.

· Strong analytical, communication, and decision-making skills.

· Ability to work in office 3-5 days per week.