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Personal Lines Department Manager Jobs (NOW HIRING)

The Misch Group

Personal Lines Account Manager

Raleigh, NC · On-site

$45K - $65K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

The Misch Group

Personal Lines Account Manager

Raleigh, NC · On-site

$45K - $65K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

SFB

Personal Lines Regional Manager (Insurance)

Woburn, MA · On-site

$48K - $65K/yr

Collaborating with other departments as needed to achieve organizational goals. * Provides assistance to CL Sales and Service when needed. * Train and develop Personal Lines Account Managers.

Relationinsurance

Director - Personal Lines

Salem, NH · On-site

The Director oversees the Personal Lines Department Manager, making high-level decisions on resource allocation, innovation, and partnerships, and focuses on cultivating relationships with key ...

The Misch Group

Personal Lines Account Manager

Miami, FL · On-site

$43K - $58K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

Crossagency

Personal Lines Account Manager

Riverside, CT · On-site

$47K - $64K/yr

Account Managers in the Personal Lines Department are tasked with maintaining the primary relationship and being a point of contact with our clients once an account is established. They are ...

The Misch Group

Personal Lines Account Manager

Charlotte, NC · On-site

$44K - $59K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

The Misch Group

Personal Lines CSR

Alexandria, MN · Remote

The Personal Lines CSR provides complete support for our Personal Lines Department with expertise ... Minimum of 2 years of experience as a Personal Lines CSR/Account Manager * Must be able to ...

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Personal Lines Department Manager information

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$32.5K

$55.3K

$87K

How much do personal lines department manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for personal lines department manager in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Personal Lines Department Managers, and how can they be addressed?

Personal Lines Department Managers often face challenges such as balancing team productivity with high-quality customer service, staying updated on evolving insurance regulations, and managing multiple priorities during peak renewal periods. To address these, effective communication and regular training sessions for staff are essential, as well as implementing clear workflows and utilizing technology to streamline processes. Building a supportive team culture and setting measurable goals can also help ensure consistent performance and adaptation to industry changes.

What is the difference between Personal Lines Department Manager vs Personal Lines Underwriter?

AspectPersonal Lines Department ManagerPersonal Lines Underwriter
CredentialsInsurance licenses, management experienceInsurance licenses, underwriting certifications
Work EnvironmentSupervises team, manages department operationsEvaluates applications, assesses risk, makes underwriting decisions
Employer & Industry UsageCommon in insurance agencies and companiesFound within insurance companies and underwriting firms
Search & Comparison IntentManagement, leadership, department oversightRisk assessment, policy evaluation, underwriting process

The main difference is that the Personal Lines Department Manager oversees the entire personal lines department, focusing on team management and operations, while the Personal Lines Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require insurance licenses, but their responsibilities and focus areas differ significantly.

What does a Personal Lines Department Manager do?

A Personal Lines Department Manager oversees the operations and staff within an insurance agency's personal lines division, which typically handles insurance products for individuals, such as auto, home, and renters insurance. Their responsibilities include managing and training agents, ensuring excellent customer service, meeting sales targets, and ensuring compliance with industry regulations. They also develop strategies to grow the department, resolve complex client issues, and maintain relationships with insurance carriers. This role requires strong leadership, communication, and analytical skills.

What are the key skills and qualifications needed to thrive as a Personal Lines Department Manager, and why are they important?

To thrive as a Personal Lines Department Manager, you need in-depth knowledge of personal insurance products, strong leadership abilities, and typically a state insurance license. Familiarity with insurance management systems (like AMS360 or Applied Epic) and relevant certifications such as CIC or CPCU are highly valued. Outstanding interpersonal skills, problem-solving, and the ability to motivate teams set exceptional managers apart. These skills ensure effective team performance, regulatory compliance, and high client satisfaction in a competitive insurance market.
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What cities are hiring for Personal Lines Department Manager jobs? Cities with the most Personal Lines Department Manager job openings:
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Personal Lines Department Manager jobs near you
Infographic showing various Personal Lines Department Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $55,252 per year, or $26.6 per hour.

Personal Lines Account Manager

The Misch Group

Raleigh, NC • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Description
About Us: 

We are an independent insurance agency specializing in a broad range of insurance products in business insurance and personal insurance. Our solutions extend to individuals, families, and businesses.
 
The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for the whole agency. This position requires exposure to all aspects of this department with diverse day-to-day responsibilities.

Role Expectations and Description:

The Account Manager is a key component of our team. A clients’ experience from a service perspective can make or break the sustainability of our business. As an AM, you can directly affect and control our clients’ experience.


Key Responsibilities
  • Work with Agency Principal, Producers, and Team Members
  • Order policies and issue documentation, certificates, and binders as needed
  • Prepare account renewal submissions for marketing and proposals to obtain competitive coverage/cost ratios for clients
  • Provide exceptional customer service to our clients by developing and maintaining strong long-term client relationships
  • Bind coverage for new clients


Skills, Knowledge and Expertise
  • P&C License required
  • Experience working for an independent insurance agency
  • Experience servicing/quoting/marketing personal lines  insurance with multiple carriers, and wholesalers
  • Minimum of 2 years of experience as a Personal Lines Account Manager
  • Must be able to multi-task and handle a heavy workload with minimal supervision
  • Effective communicator (verbal and written)
  • Working knowledge of Applied Systems Epic management system
  • Insurance designation (Preferred)
 
Desired Skills: 

  • Experience with Microsoft Office and proficiency in Word and Excel
  • Excellent organizational skills with attention to detail


Benefits
  • Competitive Pay
  • Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc.