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Personal Lines Department Manager Jobs (NOW HIRING)

The Misch Group

Personal Lines Account Manager

Buffalo, NY · On-site

$55K - $75K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

The Misch Group

Personal Lines Account Manager

Raleigh, NC · On-site

$45K - $65K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

SFB

Personal Lines Regional Manager (Insurance)

Woburn, MA · On-site

$48K - $65K/yr

Collaborating with other departments as needed to achieve organizational goals. * Provides assistance to CL Sales and Service when needed. * Train and develop Personal Lines Account Managers.

Crossagency

Personal Lines Account Manager

Riverside, CT

$47K - $64K/yr

Account Managers in the Personal Lines Department are tasked with maintaining the primary relationship and being a point of contact with our clients once an account is established. They are ...

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Personal Lines Department Manager information

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$32.5K

$55.3K

$87K

How much do personal lines department manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for personal lines department manager in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a Personal Lines Department Manager do?

A Personal Lines Department Manager oversees the operations and staff within an insurance agency's personal lines division, which typically handles insurance products for individuals, such as auto, home, and renters insurance. Their responsibilities include managing and training agents, ensuring excellent customer service, meeting sales targets, and ensuring compliance with industry regulations. They also develop strategies to grow the department, resolve complex client issues, and maintain relationships with insurance carriers. This role requires strong leadership, communication, and analytical skills.

What are the key skills and qualifications needed to thrive as a Personal Lines Department Manager, and why are they important?

To thrive as a Personal Lines Department Manager, you need in-depth knowledge of personal insurance products, strong leadership abilities, and typically a state insurance license. Familiarity with insurance management systems (like AMS360 or Applied Epic) and relevant certifications such as CIC or CPCU are highly valued. Outstanding interpersonal skills, problem-solving, and the ability to motivate teams set exceptional managers apart. These skills ensure effective team performance, regulatory compliance, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by Personal Lines Department Managers, and how can they be addressed?

Personal Lines Department Managers often face challenges such as balancing team productivity with high-quality customer service, staying updated on evolving insurance regulations, and managing multiple priorities during peak renewal periods. To address these, effective communication and regular training sessions for staff are essential, as well as implementing clear workflows and utilizing technology to streamline processes. Building a supportive team culture and setting measurable goals can also help ensure consistent performance and adaptation to industry changes.

What is the difference between Personal Lines Department Manager vs Personal Lines Underwriter?

AspectPersonal Lines Department ManagerPersonal Lines Underwriter
CredentialsInsurance licenses, management experienceInsurance licenses, underwriting certifications
Work EnvironmentSupervises team, manages department operationsEvaluates applications, assesses risk, makes underwriting decisions
Employer & Industry UsageCommon in insurance agencies and companiesFound within insurance companies and underwriting firms
Search & Comparison IntentManagement, leadership, department oversightRisk assessment, policy evaluation, underwriting process

The main difference is that the Personal Lines Department Manager oversees the entire personal lines department, focusing on team management and operations, while the Personal Lines Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require insurance licenses, but their responsibilities and focus areas differ significantly.

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Cities with the most Personal Lines Department Manager job openings:

What states have the most Personal Lines Department Manager jobs?

States with the most job openings for Personal Lines Department Manager jobs include:

What job categories do people searching Personal Lines Department Manager jobs look for?

The top searched job categories for Personal Lines Department Manager jobs are:

Personal Lines Department Manager jobs near you
Infographic showing various Personal Lines Department Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,252 per year, or $26.6 per hour.

Account Associate, Personal Lines

Hotchkiss Insurance

Carrollton, TX • On-site

$40K - $54K/yr

Full-time

Retirement, PTO

Re-posted 7 days ago

Job description

Company Overview
As one of the largest independent insurance agencies in Texas, we are proud to be recognized for our exceptional, values-driven culture and consistently named among the best places to work. Our reputation reflects our commitment to outstanding client service, meaningful philanthropic efforts, employee well-being, strong financial stewardship, and a promising future.
Position Summary
Responsible for assisting high net worth account managers of the Personal Lines Department in providing excellent customer service to clients.
Essential Duties and Responsibilities
  • Responsible for checking policies for accuracy and rates, invoicing and assisting account managers. Learn how to make sure all correspondence is properly entered into the EPIC system.
  • Cancellations and reinstatements process per the agency workflow. Obtain necessary information off the carrier website, follow-up on payments and send appropriate correspondence to the customer.
  • Process and invoice the final cancellations.
  • Exposure to and process endorsements and non-download renewals per the agency workflow.
  • Obtain information/documentation from the carrier, processing, invoicing, and sending appropriate correspondence to the customer.
  • Processing of daily download reports, per the agency workflow.
  • Handling client billing questions and documenting all correspondence per the agency workflow.
  • Learning the different coverages within the Personal Lines Department, specifically in the high-net-worth segment. Learning the difference between standard carriers and surplus lines.
  • Effectively and accurately document activities and correspondence within the EPIC system per the agency workflow.
  • Exposure to the claims process and how it relates to customers and carriers within the Personal Lines Department. Processing on-line inquiries.
  • Learning how to work efficiently and effectively to help keep backlog to a minimum.
Qualifications and Experience
  • Bachelor's degree preferred
  • Having or acquiring state licensing once hired (we can get you licensed)
  • Passion and dedication for continued learning
  • A foundational understanding of Microsoft Office; comfortable with modern technology

Compensation and Benefits
  • Competitive compensation package.
  • Structured professional development and career growth opportunities.
  • Generous paid time off and recognized holidays.
  • Comprehensive benefits package, including company 401(k) match.
  • Gym membership reimbursement.
  • This role will be hybrid 3 days in the office, 2 days remote weekly after the training period (about 6 weeks) and can be located in our Houston or Dallas office.
Hotchkiss Insurance is an Equal Opportunity Employer and a drug-free workplace.
All applicants must be authorized to work in and currently reside in the United States.
No agencies or third-party inquiries.

Apply