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Personal Lines Account Assistant Jobs (NOW HIRING)

APR

Personal Lines Account Manager

Tampa, FL · Hybrid

$55K - $75K/yr

Personal Lines Account Manager | HNW | Personal Lines Book Location: Tampa, FL (Hybrid or In-Office ... Comfortable collaborating with producers, account assistants, and carrier partners in a fast-moving ...

Bell Bank

Personal Lines Account Assistant

Alexandria, MN · On-site

$43K - $58K/yr

This position works with the agency account managers and advisors to provide internal support ... Review new business, renewals and endorsements to insure items are accurate as ordered. * Assist in ...

APR

Personal Lines Account Manager

Nashville, TN

$75K/yr

Personal Lines Account Manager | Personal Lines Account Executive Salary: $75K Location: Nashville, Tennessee Job Summary: We are seeking a dedicated and detail-oriented individual to join our team ...

APR

Personal Lines Account Manager

Phoenix, AZ · On-site

$45K - $55K/yr

Assistant Personal Lines Account Manager Salar y: $45,000-55,000 Comprehensive benefits package Location : Phoenix, AZ area Independent insurance agency is seeking an assistant personal lines account ...

APR

Personal Lines Account Manager

Tappan, NY · On-site

$45K - $62K/yr

Personal Lines Account Manager Location: Tappan, NY Salary: 50-70K Base Salary + commissions on new business sales (Depending on experience and qualifications) Position Summary Independent insurance ...

APR

Personal Lines Account Manager

Salt Lake City, UT · Hybrid

$55K - $65K/yr

Insurance Personal Lines Account Manager Location: Salt Lake City, UT (hybrid remote once established) Salary: $55,000 - 65,000 (Depending on experience and qualifications) Benefits: Comprehensive ...

APR

Senior Personal Lines Account Manager

Hoboken, NY · On-site

$90K - $105K/yr

SR. Personal Lines Account Manager | HNW Clients Location: Jersey City, Hoboken, Union City areas Salary: $90,000-105,000 (Depending on experience and qualifications) Independent insurance agency is ...

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Personal Lines Account Assistant information

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$32.5K

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How much do personal lines account assistant jobs pay per year?

As of Jul 18, 2026, the average yearly pay for personal lines account assistant in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

Can I be a PA with no experience?

A Personal Lines Account Assistant role typically requires some knowledge of insurance policies and customer service skills, but prior experience is not always mandatory. Employers often provide on-the-job training to new hires, especially for entry-level positions. Having a basic understanding of insurance terminology and strong communication skills can improve your chances of starting in this role.

What is the role of an accounts assistant?

A Personal Lines Account Assistant supports insurance agents or brokers by handling administrative tasks such as processing policies, updating client information, and managing documentation. They often use insurance software and require good organizational skills to ensure accurate and efficient service for clients and underwriters.

What is the difference between Personal Lines Account Assistant vs Customer Service Representative?

AspectPersonal Lines Account AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeCustomer service skills, sometimes insurance knowledge
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, retail
Employer & Industry UsageCommonly employed in insurance agencies handling personal lines policiesFound across various industries, including insurance, retail, and service sectors

The Personal Lines Account Assistant primarily supports insurance agencies by managing personal insurance policies, processing renewals, and assisting clients with policy details. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries, focusing on service and support. While both roles require strong communication skills, the Personal Lines Account Assistant typically needs insurance-specific knowledge and licenses, making it more specialized within the insurance industry.

What is a personal lines assistant?

A personal lines account assistant supports insurance agents or companies by handling client accounts related to personal insurance policies such as auto, home, or renters insurance. They assist with policy processing, customer inquiries, and documentation, often using insurance software and maintaining accurate records. Strong communication skills and attention to detail are important for this role.

What jobs can a personal assistant do?

A personal lines account assistant typically handles tasks such as processing insurance policies, managing client accounts, providing customer service, and assisting with administrative duties. They may also prepare documentation, update records, and communicate with clients and insurance providers using specialized software. Strong organizational skills and knowledge of insurance products are important for this role.
More about Personal Lines Account Assistant jobs
What cities are hiring for Personal Lines Account Assistant jobs? Cities with the most Personal Lines Account Assistant job openings:
What are the most commonly searched types of Personal Lines Account jobs? The most popular types of Personal Lines Account jobs are:
What states have the most Personal Lines Account Assistant jobs? States with the most job openings for Personal Lines Account Assistant jobs include:
What job categories do people searching Personal Lines Account Assistant jobs look for? The top searched job categories for Personal Lines Account Assistant jobs are:
Personal Lines Account Assistant jobs near you
Infographic showing various Personal Lines Account Assistant job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,252 per year, or $26.6 per hour.
Assistant Account Manager, Personal Lines

Assistant Account Manager, Personal Lines

Conner Insurance

Indianapolis, IN • On-site

$43K - $58K/yr

Full-time

Re-posted 12 hours ago

Job description

JOB SUMMARY AND PURPOSE
The Assistant Account Manager, Personal Lines position is important to the operations of the Personal Lines Department. They provide daily support and assistance to the Personal Lines Account Managers and the Personal Lines Advisors. Additionally, this role is tremendous training ground for someone who'd eventually like to be an Account Manager, as they learn the daily in's and outs of the position, interface with our AMS and our carriers, and build important insurance knowledge and experience.
ESSENTIAL DUTIES:
Department Support - Provide technical support to Personal Lines Account Managers
  1. Processing endorsement changes to active policies
  2. Complete endorsement requests in coordination with Advisor, Account Manager, or third party: follows up to ensure timely receipt of changes and policies.
  3. Assisting in renewal reviews
  4. Organize incoming carrier/client mail and underwriting notices from each carrier

Customer Relationship Management -Assist in building the relationship with Insured and determine effective ways to service their account
  1. Assist the Account Managers in corresponding with insured to obtain information or inform them of account status or changes.
  2. Responds to client's needs in a timely, professional, helpful and courteous manner, regardless of client attitude.
  3. Strives to meet service standards in all circumstances.
  4. Looks for ways to add value beyond clients' immediate requests.

Customer Service and Support - Assistance and support of the ongoing needs and issues of each Client.
  1. Enters customer data accurately and timely into Applied Epic Management System
  2. Compile data on insurance policy changes.

Payment and Billing - Payment and Billing of policies/coverages
  1. Analyze Client's billing accounts.
  2. Use agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards.

ADDITIONAL DUTIES:
  1. Attend meetings, seminars and programs to learn about new products and services, learn new skills and receive technical assistance in developing new customers.
  2. Perform other duties as assigned.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS and/or EXPERIENCE:
  • Prefer bachelor's degree, or an associate's degree or equivalent, from two-year college or technical school
  • High school diploma or equivalent is required
  • Maintain a current Indiana Property & Casualty insurance license

SKILLS:
  • Proficient in Microsoft Office suite of products and Adobe Acrobat
  • General understanding of all lines of personal insurance coverage
  • Understanding of contracts, carrier products, coverage forms, and underwriting guidelines
  • Ability to read, analyze, and interpret industry policies and contract documents
  • Ability to effectively present information to insureds and carriers
  • Ability to apply basic mathematical concepts such as percentages, addition, subtraction, multiplication and division
  • Ability to think independently and critically
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Excellent oral and written communication skills
  • Ability to perform duties in a high-pressured, fast-paced environment
  • High degree of organizational skills
  • Initiative and attention to detail
  • Ability to prioritize and remain flexible
  • Professional telephone skills and etiquette
  • Self-motivated and able to work both independently with limited supervision and within a team

STARTING COMPENSATION:
Differs with experience.
The above statements are intended to be a representative summary of the responsibilities performed by incumbents of this job. The incumbent's may be requested to perform job-related tasks other than those stated in this description.

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