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Personal Lines Account Assistant Jobs in Decatur, AL

Hilb Group

Personal Lines Account Manager

Madison, AL · On-site

$40K - $54K/yr

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Madison, AL. The ideal candidate will ...

Hilbgroup

Personal Lines - Account Manager

Hartselle, AL · On-site

$40K - $54K/yr

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Hartselle, AL. The ideal candidate ...

New

Hilb Group

Personal Lines - Account Manager

Hartselle, AL · On-site

$40K - $54K/yr

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Hartselle, AL. The ideal candidate ...

Hilb Group

Personal Lines - Account Manager

Hartselle, AL · On-site

$40K - $54K/yr

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Hartselle, AL. The ideal candidate ...

New

Hilbgroup

Personal Lines Account Manager

Madison, AL · On-site

$40K - $54K/yr

The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Madison, AL. The ideal candidate will ...

The Misch Group

Personal Lines CSR

Athens, AL · On-site

$50K - $65K/yr

Coordinate expirations with producer and/or account executive to obtain renewal and/or new business information. Maintain expiration control log. * Market new and renewal business, determine premiums ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Assistant JobsPersonal Lines Account Assistant Jobs in Decatur, AL

Personal Lines Account Assistant information

See Decatur, AL salary details

$30.5K

$51.8K

$81.6K

How much do personal lines account assistant jobs pay per year?

As of Aug 9, 2026, the average yearly pay for personal lines account assistant in Decatur, AL is $51,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $57,200.00 per year, depending on experience, location, and employer.

What is a personal lines account assistant?

A personal lines account assistant supports insurance agents or companies by managing client accounts for personal insurance policies such as auto, home, or renters insurance. They handle tasks like processing applications, updating policy information, and providing customer service, often using insurance software and maintaining accurate records. Strong communication skills and attention to detail are important for this role.

What is the difference between Personal Lines Account Assistant vs Customer Service Representative?

AspectPersonal Lines Account AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeCustomer service skills, sometimes insurance knowledge
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, retail
Employer & Industry UsageCommonly employed in insurance agencies handling personal lines policiesFound across various industries, including insurance, retail, and service sectors

The Personal Lines Account Assistant primarily supports insurance agencies by managing personal insurance policies, processing renewals, and assisting clients with policy details. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries, focusing on service and support. While both roles require strong communication skills, the Personal Lines Account Assistant typically needs insurance-specific knowledge and licenses, making it more specialized within the insurance industry.

What is the role of a personal lines account assistant?

A personal lines account assistant supports insurance agents or brokers by managing client accounts, processing policy applications, handling renewals, and addressing customer inquiries. They often use insurance software and require strong organizational and communication skills to ensure accurate policy administration and customer service.
What are popular job titles related to Personal Lines Account Assistant jobs in Decatur, AL? For Personal Lines Account Assistant jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Personal Lines Account Assistant jobs in Decatur, AL look for? The top searched job categories for Personal Lines Account Assistant jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Personal Lines Account Assistant jobs? Cities near Decatur, AL with the most Personal Lines Account Assistant job openings:
Personal Lines Account Assistant jobs near you
Infographic showing various Personal Lines Account Assistant job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,796 per year, or $24.9 per hour.

Personal Lines Account Manager

Hilb Group

Madison, AL • On-site

$40K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Hilb Group rating

8.0

Company rating: 8.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Madison, AL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
  • Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance
  • Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business
  • Handle billing, service and endorsement requests and process necessary paperwork associated with requested
  • Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship
  • Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary
  • Maintain knowledge of all company systems and offerings

Qualifications:
  • 3+ years of experience in customer service and/or sales in the p&c insurance industry
  • Strong interpersonal skills and ability to effectively communicate via phone or email
  • Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques
  • Self-directed with good decision making and time management skills
  • Proficient PC skills; knowledge of insurance software including AMS360

Benefits:
  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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