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Commercial Lines Assistant Account Manager Jobs in Decatur, AL

The Misch Group

Commercial Lines CSR

Athens, AL

Description Independent insurance broker is seeking a Commercial Lines CSR to service and manage a book of commercial lines accounts. The Commercial Lines CSR will respond to client calls about ...

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Commercial Lines Assistant Account Manager information

See Decatur, AL salary details

$31.9K

$49.2K

$67K

How much do commercial lines assistant account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for commercial lines assistant account manager in Decatur, AL is $49,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $56,700.00 per year, depending on experience, location, and employer.

What is a commercial lines assistant account manager?

Commercial Lines Assistant Account Managers are insurance professionals who support account managers in servicing and managing commercial insurance policies for business clients. Their responsibilities often include processing policy renewals, issuing certificates of insurance, handling policy changes, and responding to client inquiries. They work closely with agents, underwriters, and clients to ensure smooth administration of commercial insurance accounts. This role requires strong organizational and communication skills, as well as a good understanding of commercial insurance products and procedures.

What are the typical responsibilities of a commercial lines assistant account manager?

A Commercial Lines Assistant Account Manager typically supports account managers and producers by processing policy documents, preparing certificates of insurance, handling endorsements, and assisting with renewals. They regularly communicate with clients and insurance carriers to gather necessary information and resolve routine issues. The role often involves maintaining client records in agency management systems, ensuring accuracy and compliance, and providing prompt responses to client inquiries. This position requires strong organizational skills and attention to detail, as well as frequent collaboration with team members in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a commercial lines assistant account manager?

To thrive as a Commercial Lines Assistant Account Manager, you need a solid understanding of commercial insurance products, policy administration, and client service, often supported by a relevant associate degree or insurance certifications. Familiarity with agency management systems (like Applied Epic or AMS360), rating platforms, and Microsoft Office is typical for efficiently handling day-to-day tasks. Strong organizational skills, attention to detail, and effective communication help build client trust and support team operations. These competencies are essential for ensuring accurate policy processing, maintaining client satisfaction, and supporting the smooth functioning of the insurance agency.

What are popular job titles related to Commercial Lines Assistant Account Manager jobs in Decatur, AL?

For Commercial Lines Assistant Account Manager jobs in Decatur, AL, the most frequently searched job titles are:

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The top searched job categories for Commercial Lines Assistant Account Manager jobs in Decatur, AL are:

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Commercial Lines Assistant Account Manager jobs near you

Commercial Lines Client Service Representative / Account Manager

W3Global Inc.

Athens, AL

Full-time

Re-posted 14 days ago

Job description

Commercial Lines Client Service Representative / Account ManagerPosition Details

  • Employment Type: Full-Time

  • Compensation: Competitive salary plus bonus/commission structure (commensurate with experience)

  • Relocation Assistance: Not available

  • Insurance Focus: Commercial Lines, Personal Lines, and Life & Health Insurance

Position Overview

We are seeking an experienced and client-focused Commercial Lines Client Service Representative / Account Manager to support producers in managing and servicing an existing book of business, including new business development, renewals, marketing, and policy placement.

This role serves as a key liaison between clients, prospects, and insurance carriers, requiring strong relationship management, account servicing, and insurance coverage expertise. The ideal candidate will possess a strong understanding of commercial and personal insurance products, excellent communication skills, and a proactive, service-oriented approach.

Key Responsibilities

  • Support producers with servicing and managing commercial and personal lines accounts

  • Assist with new business marketing, renewals, policy placement, and account maintenance

  • Build and maintain strong client and carrier relationships

  • Identify opportunities for account growth through cross-selling and account development

  • Provide exceptional customer service and resolve client concerns promptly

  • Review and explain insurance coverages including:

    • General Liability

    • Commercial Property

    • Commercial Auto

    • Workers' Compensation

    • Errors & Omissions (E&O)

    • Homeowners, Auto, Umbrella, Life, Disability, and Long-Term Care coverage

  • Maintain accurate client records and documentation within agency systems

  • Assist with marketing initiatives and gather lead information through calls, walk-ins, and online inquiries

  • Continuously identify opportunities to improve workflows and operational efficiency

QualificationsRequired

  • High school diploma required; Bachelor's degree preferred

  • Minimum 5 years of CSR or Account Management experience within the insurance industry

  • Active Property & Casualty (P&C) Insurance License required

  • Strong working knowledge of commercial insurance lines

  • Excellent verbal and written communication skills

  • Strong organizational, multitasking, and time management abilities

  • Detail-oriented with the ability to prioritize tasks in a fast-paced environment

  • Positive, motivated, and results-driven attitude

Preferred

  • Experience in an independent P&C insurance brokerage environment

  • Active Life, Health & Annuities license

  • Professional insurance designations such as CISR, CIC, CPCU, AAI, AIS, or similar certifications

Technical Skills

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

  • Experience with Applied Epic Agency Management System and related insurance platforms preferred

  • Familiarity with MVR, insurance score, and CLUE reporting systems

  • Comfortable using office equipment including printers, scanners, copiers, and document management systems

Ideal Candidate

The ideal candidate is proactive, customer-focused, and adaptable, with the ability to manage multiple responsibilities while delivering exceptional client service. They should thrive in a collaborative environment and consistently seek opportunities to add value to both clients and the organization.

W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006

View All W3Global Jobs