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Commercial Lines Assistant Account Manager Jobs in Decatur, AL

Airliquidehr

Account Manager

Decatur, AL

R10092320 Account Manager (Open) Location: Decatur, AL - Finley - Retail shop How will you ... Establishes and maintains clear and consistent lines of communication with internal departments ...

Airgas

Account Manager

Decatur, AL · On-site

R10092320 Account Manager (Open) Location: Decatur, AL - Finley - Retail shop How will you ... Establishes and maintains clear and consistent lines of communication with internal departments ...

Wallace Finance

Account Manager

Cullman, AL · On-site

Monthly bonus opportunities Account Manager Role Responsibilities include ... Providing quick and friendly customer service either in person or over the phone to assist with ...

Wallace Finance

Account Manager

Athens, AL · On-site

Monthly bonus opportunities Account Manager Role Responsibilities include ... Providing quick and friendly customer service either in person or over the phone to assist with ...

UniFirst

Key Account Manager - UniFirst

Madison, AL · On-site

... * Assist the service team in stylizing uniform programs and renewing customers upon expiration ... Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer ...

Unifirst

Key Account Manager - UniFirst

Madison, AL · On-site

... * Assist the service team in stylizing uniform programs and renewing customers upon expiration ... Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer ...

UniFirst

Key Account Manager - UniFirst

Madison, AL · On-site

... * Assist the service team in stylizing uniform programs and renewing customers upon expiration ... Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer ...

UniFirst

Key Account Manager - UniFirst

Madison, AL · On-site

... * Assist the service team in stylizing uniform programs and renewing customers upon expiration ... Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer ...

Unifirst

Key Account Manager - UniFirst

Madison, AL · On-site

... * Assist the service team in stylizing uniform programs and renewing customers upon expiration ... Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer ...

Way Mechanical

HVAC Account Manager

Huntsville, AL · On-site

$70K - $110K/yr

... in commercial air conditioning, plumbing, piping, and the maintenance of these systems. Our ... Organize relevant technical data, brochures, and service manuals; develop or assist in the ...

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Commercial Lines Assistant Account Manager information

See Decatur, AL salary details

$30.4K

$47K

$63.9K

How much do commercial lines assistant account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for commercial lines assistant account manager in Decatur, AL is $46,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $54,100.00 per year, depending on experience, location, and employer.

What is a commercial lines assistant account manager?

Commercial Lines Assistant Account Managers are insurance professionals who support account managers in servicing and managing commercial insurance policies for business clients. Their responsibilities often include processing policy renewals, issuing certificates of insurance, handling policy changes, and responding to client inquiries. They work closely with agents, underwriters, and clients to ensure smooth administration of commercial insurance accounts. This role requires strong organizational and communication skills, as well as a good understanding of commercial insurance products and procedures.

What are the typical responsibilities of a commercial lines assistant account manager?

A Commercial Lines Assistant Account Manager typically supports account managers and producers by processing policy documents, preparing certificates of insurance, handling endorsements, and assisting with renewals. They regularly communicate with clients and insurance carriers to gather necessary information and resolve routine issues. The role often involves maintaining client records in agency management systems, ensuring accuracy and compliance, and providing prompt responses to client inquiries. This position requires strong organizational skills and attention to detail, as well as frequent collaboration with team members in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a commercial lines assistant account manager?

To thrive as a Commercial Lines Assistant Account Manager, you need a solid understanding of commercial insurance products, policy administration, and client service, often supported by a relevant associate degree or insurance certifications. Familiarity with agency management systems (like Applied Epic or AMS360), rating platforms, and Microsoft Office is typical for efficiently handling day-to-day tasks. Strong organizational skills, attention to detail, and effective communication help build client trust and support team operations. These competencies are essential for ensuring accurate policy processing, maintaining client satisfaction, and supporting the smooth functioning of the insurance agency.

What are popular job titles related to Commercial Lines Assistant Account Manager jobs in Decatur, AL?

For Commercial Lines Assistant Account Manager jobs in Decatur, AL, the most frequently searched job titles are:

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The top searched job categories for Commercial Lines Assistant Account Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Commercial Lines Assistant Account Manager jobs?

Cities near Decatur, AL with the most Commercial Lines Assistant Account Manager job openings:

Commercial Lines Assistant Account Manager jobs near you

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Decatur, AL

Full-time

Medical, Retirement

Re-posted 9 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Description

Job Description:

Title: Operations Supervisor – Commercial Lines 

Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business. 

Key Responsibilities: 

  • Performance Standards: Monitor productivity, efficiency, quality, and service standards. 

  • Culture Promotion: Promote IOA culture and support team engagement. 

  • Professional Development: Support ongoing staff training and development. 

  • Succession Planning: Develop future branch operations leaders. 

  • Direct Staff Management: Lead Account Management staff and provide coaching and guidance. 

  • HR Management: Ensure compliance with HR policies and processes. 

  • Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding. 

  • Performance Communication: Deliver evaluations and maintain transparent communication with leadership. 

  • Workflow Management: Assign and balance workloads to ensure service continuity. 

  • Operational Process Excellence: Implement and enforce processes and best practices. 

  • Data Analysis: Monitor and interpret performance data and take action as needed. 

  • Data Integrity: Maintain accurate data across agency and carrier systems. 

  • Account Management: Manage an assigned book of business. 

  • Technical Support: Serve as a subject matter expert for coverage and service questions. 

  • Client Relationship Management: Manage client relationships and support renewals and service needs. 

  • Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy. 

  • Renewal and New Business Execution: Lead or support the full renewal and new business process. 

  • Service Excellence: Deliver excellent service and proactively anticipate client needs. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Professional designations preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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