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Commercial Lines Account Representative Jobs (NOW HIRING)

APR

Commercial Lines Account Manager

Mesa, AZ · On-site

$65K - $80K/yr

Commercial Lines Account Manager | CSR | Account Management Insurance Agency Location: Mesa, AZ Salary: $65,000-80,000 Independent insurance agency is seeking a licensed commercial lines account ...

APR

Commercial Lines Account Manager

Philadelphia, PA · On-site +1

$70K - $80K/yr

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $70k- $80k base salary Location: Philadelphia, Pennsylvania | Hybrid (willing to consider fully remote for the right candidate ...

APR

Commercial Lines Account Manager

Baltimore, MD · On-site +1

$75K - $90K/yr

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $75k- $90k base salary Location : Baltimore, MD | Hybrid (willing to consider fully remote for the right candidate) Job ...

APR

Commercial Lines Account Manager

Silver Spring, MD · On-site +1

$75K - $90K/yr

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $75k- $90k base salary Location : Silver Spring, MD | Hybrid (willing to consider fully remote for the right candidate) Job ...

APR

Commercial Lines Account Manager

Williamsport, PA · On-site +1

$75K - $90K/yr

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $75k- $90k base salary Location: Williamsport, PA | Hybrid (willing to consider fully remote for the right candidate) Job ...

APR

Commercial Lines Account Manager

Jacksonville, FL · On-site +1

$70K - $80K/yr

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $70k- $80k base salary Location: Jacksonville, Florida | Hybrid (willing to consider fully remote for the right candidate) Job ...

APR

Commercial Lines Account Manager

Fort Worth, TX · On-site +1

$70K - $80K/yr

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $70k- $80k base salary Location: Fort Worth, Texas | Hybrid (willing to consider fully remote for the right candidate) Job ...

APR

Commercial Lines Account Manager

Columbus, OH · On-site +1

$70K - $80K/yr

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $70k- $80k base salary Location: Columbus, Ohio | Hybrid (willing to consider fully remote for the right candidate) Job ...

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Commercial Lines Account Representative information

See salary details

$33.5K

$69.2K

$102K

How much do commercial lines account representative jobs pay per year?

As of Sep 5, 2026, the average yearly pay for commercial lines account representative in the United States is $69,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $80,500.00 per year, depending on experience, location, and employer.

What is a commercial lines account representative?

A Commercial Lines Account Representative is an insurance professional who manages and services policies for business clients. They work with commercial insurance products such as property, liability, and workers' compensation. Their responsibilities include advising clients on suitable coverage, processing renewals, handling policy changes, and assisting with claims. They serve as the primary point of contact between the insurance agency and business clients, ensuring excellent service and accurate policy maintenance. This role requires strong communication, organizational skills, and knowledge of commercial insurance products.

How does a commercial lines account representative collaborate with underwriters and clients to manage insurance policies?

A Commercial Lines Account Representative serves as a key liaison between clients and insurance underwriters. They regularly communicate with underwriters to obtain policy quotes, negotiate terms, and ensure coverage meets client needs. The representative also works closely with clients to gather necessary information, explain policy details, and address any concerns or changes throughout the policy lifecycle. Effective collaboration and clear communication are essential, as the representative balances client advocacy with insurer requirements to deliver tailored solutions.

What are the key skills and qualifications needed to thrive as a commercial lines account representative?

To thrive as a Commercial Lines Account Representative, you need a solid understanding of commercial insurance products, risk assessment, and policy management, typically supported by a state insurance license. Proficiency with agency management systems, quoting platforms, and CRM software is essential for handling client accounts efficiently. Strong interpersonal communication, attention to detail, and problem-solving skills help build client trust and manage complex coverage needs. These skills ensure accurate policy handling, regulatory compliance, and high levels of client satisfaction in a competitive insurance market.

What is the difference between Commercial Lines Account Representative vs Commercial Lines Producer?

AspectCommercial Lines Account RepresentativeCommercial Lines Producer
CredentialsInsurance license, industry certificationsInsurance license, sales certifications
Work EnvironmentCustomer service, policy managementSales, client acquisition
Employer & Industry UsageInsurance agencies, brokeragesInsurance agencies, brokerages
Primary FocusManaging existing client accountsGenerating new business

While both roles require insurance licenses and industry knowledge, the Commercial Lines Account Representative primarily manages existing client accounts and provides customer service. In contrast, the Commercial Lines Producer focuses on acquiring new clients and sales. Both roles are essential in insurance agencies but serve different functions within the sales and service process.

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What job categories do people searching Commercial Lines Account Representative jobs look for?

The top searched job categories for Commercial Lines Account Representative jobs are:

Commercial Lines Account Representative jobs near you
Infographic showing various Commercial Lines Account Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $69,177 per year, or $33.3 per hour.

Commercial Lines Account Representative

LD&B Insurance Services

Harrisonburg, VA • On-site

$21.61 - $40.04/hr

Full-time

Posted 3 days ago

New

Job description

General Job Description:

This position may be offered as an Associate Account Representative depending on experience and qualifications (Hiring Range: $21.61-$40.04) (Flexible Work Location offered)

The Commercial Lines Account Representative is an energetic professional interested in helping our business grow through constructive, empathetic conversations and by providing remarkable customer service. This individual must be a self-starter who thrives in a fast-paced, team environment and who exhibits exceptional interpersonal relationship skills. The successful Commercial Lines Account Representative will communicate and coordinate with their colleagues in their specific division and in our overall organization to deliver optimal levels of care for our clients and to achieve divisional and organizational objectives. With this backdrop in mind, the Commercial Lines Account Representative communicates directly with clients, prospects, partners and vendors through a variety of channels in order to educate, problem solve, process, identify solutions and create calm depending upon situational demands. As a representative of the organization, the Commercial Lines Account Representative aligns personally with the organization's values as reflected in the LD&B BLUEprint and models these values on a daily basis.

Essential Duties & Responsibilities:
  • Understand risk management techniques and coverage options to meet the needs of a diverse business community.
  • Maintain a positive, empathetic and professional demeanor toward customers, colleagues and vendors at all times.
  • Demonstrate communication and customer relationship skills and in understanding how to utilize the division's products and services to meet customers' needs.
  • Manage a standard-sized or moderately complex group of clients and cooperate with colleagues to serve all clients within the division.
  • Provide prompt, accurate, courteous and customer-focused service to clients. Service includes responding to questions, resolving complaints, processing requests, providing information, researching problems and developing solutions.
  • Provide feedback to the Division manager concerning the efficiency and effectiveness of the customer service process and collaborate with others in the division to develop, implement and meet division goals.
  • Maintain accurate, complete and timely records of all activity in the appropriate agency and partner data management systems.
  • Demonstrate regular and reliable attendance.
  • Maintain a strong work ethic with a total commitment to success and consistently demonstrate our BLUEprint values every day.
  • Other duties as assigned.

Education, Requirements, Qualifications & Skills:
  • High school diploma or equivalent required.
  • Prior customer service experience required.
  • Current appropriate licenses, certifications or credentials necessary and applicable to the division, including maintenance of same, or the ability to obtain these licenses, certifications or credentials.
  • Must be a self-starter and capable of completing tasks with little or no supervision.
  • Exceptional oral and written communications skills.
  • Strong organizational, analytical and problem solving skills.
  • Ability to understand and adhere to all requirements related to information security, privacy and confidentiality at all times.

Physical Requirements:
  • Must be physically able to work 38 hours per week.
  • Must be able to sit for long periods of time, including while extensively using computers and associated or similar technology.
  • Must have the ability to hear, see, and speak.
  • Must be able to stand, sit, walk, use repetitive small motor activity, use hands and fingers, reach with hands and arms, stoop, kneel and ascend or descend stairs.
  • Occasionally required to lift and carry up to 20 pounds.
  • Perform with a high-energy level and the capability to handle stressful situations on a daily basis.
  • Must maintain a valid driver's license and have the ability to operate a motor vehicle.
  • Must be able to drive and to travel unaccompanied in diverse weather conditions.