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Commercial Lines Insurance Csr Jobs (NOW HIRING)

The Misch Group

Personal Lines CSR

Alexandria, MN · Remote

We are an independent insurance agency specializing in a broad range of insurance products in business insurance, and personal insurance. The Personal Lines CSR provides complete support for our ...

Big I South Carolina

Commercial Lines CSR

Greenville, SC · On-site

$40K/yr

The Morgano Agency Inc is looking for a CSR to handle our large book of commercial business. P&C ... YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that ...

Talently

Commercial Lines Account Manager

Laredo, TX · On-site

$55K - $65K/yr

Manage and service a portfolio of commercial lines insurance accounts. * Act as the primary point of contact for clients on coverage, policies, renewals, and service needs. * Process policy changes ...

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Commercial Lines Insurance Csr information

See salary details

$24K

$54.6K

$76.5K

How much do commercial lines insurance csr jobs pay per year?

As of Sep 3, 2026, the average yearly pay for commercial lines insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a commercial lines insurance CSR?

Commercial Lines Insurance CSRs (Customer Service Representatives) are professionals who assist businesses with their commercial insurance policies. They act as the main point of contact between insurance agencies and their business clients, handling tasks such as processing policy changes, answering coverage questions, issuing certificates of insurance, and managing renewals. CSRs ensure clients’ needs are met promptly and help businesses understand their insurance options and obligations. They work closely with agents, underwriters, and insurance carriers to deliver excellent customer service and maintain accurate policy records.

What are the key skills and qualifications needed to thrive as a commercial lines insurance CSR?

To thrive as a Commercial Lines Insurance CSR, you need strong knowledge of commercial insurance products, policy processing, and industry regulations, often backed by relevant experience or an insurance license. Familiarity with agency management systems (such as Applied Epic or AMS360), quoting platforms, and Microsoft Office Suite is typically required. Exceptional customer service, attention to detail, and effective communication skills help you build client relationships and handle complex policy inquiries efficiently. These skills ensure accurate policy handling, client satisfaction, and regulatory compliance in a competitive insurance environment.

What are the typical challenges faced by a commercial lines insurance CSR and how can they be managed effectively?

Commercial Lines Insurance CSRs often encounter challenges such as balancing a high volume of client inquiries with strict deadlines, keeping up-to-date with frequent changes in insurance products, and managing complex policy renewals or endorsements. Effective time management, strong communication skills, and proficiency with agency management software are essential for success in this role. Building strong relationships with underwriters, agents, and clients also helps streamline workflows and ensures customer satisfaction.

What is the difference between Commercial Lines Insurance Csr vs Personal Lines Insurance Csr?

AspectCommercial Lines Insurance CsrPersonal Lines Insurance Csr
CredentialsLicenses, insurance certificationsLicenses, insurance certifications
Work EnvironmentCommercial insurance agencies, business clientsRetail insurance agencies, individual clients
Employer & IndustryInsurance companies, brokers serving businessesInsurance companies, brokers serving individuals
Search & Comparison IntentUnderstanding roles in commercial insuranceUnderstanding roles in personal insurance

Commercial Lines Insurance Csr and Personal Lines Insurance Csr share similar credentials and work environments but focus on different client types. The Commercial Lines Insurance Csr handles business insurance policies, while the Personal Lines Insurance Csr manages individual policies. Both roles are essential in the insurance industry, serving distinct customer needs and requiring similar licensing and certifications.

More about Commercial Lines Insurance Csr jobs

What states have the most Commercial Lines Insurance Csr jobs?

States with the most job openings for Commercial Lines Insurance Csr jobs include:

What job categories do people searching Commercial Lines Insurance Csr jobs look for?

The top searched job categories for Commercial Lines Insurance Csr jobs are:

Commercial Lines Insurance Csr jobs near you
Infographic showing various Commercial Lines Insurance Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Insurance Customer Service Rep

Prairie Land Insurance Agency

Madison, WI • On-site

$45K - $55K/yr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Prairie Land Insurance Agency is a family-owned agency with deep roots in the community, founded in 1986 and proudly serving clients for nearly four decades. Today, the agency is a close-knit, five-person team where collaboration, trust, and relationships matter. We believe enjoying your work shows through in every client interaction. Our focus is not on being the biggest agency, but on being one of the best for both clients and employees.

We are seeking an Insurance Customer Service Representative to support our growing client base. This role is ideal for someone who values relationship-building, autonomy, and a positive, drama-free work environment. This is a long-term CSR role.

  • Base salary of $40,000 to $50,000 based on experience
  • Health and disability insurance 100% paid by employer
  • Flexible schedule with Monday through Friday hours
  • Paid time off, paid sick leave, and paid holidays
  • 401k with 3% employer match
  • Office snacks and coffee

If you are looking for a supportive, collaborative workplace where your voice matters, apply today!

Responsibilities
  • Answer incoming calls, emails, and walk-in inquiries
  • Assist clients with coverage, billing, and basic claims support
  • Process policy changes, renewals, and endorsements
  • Maintain accurate client records and documentation
  • Follow up on renewals and outstanding client needs
  • Support team members with service and administrative tasks
Requirements
  • Active insurance license
  • Prior customer service experience
  • Strong communication and interpersonal skills
  • Organized with strong attention to detail
  • Comfortable multitasking in a fast-paced environment
  • Proficient with computers and agency management systems
Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Disability Insurance###Hands on Training###Tuition Reimbursement###Mon-Fri Schedule###Career Growth Opportunities###Evenings off###Weekends off###Bonus Opportunities###Licensing Assistance###Work-Life Balance###Holidays Off###Paid Holidays###401k Plan###Continuing Education Opportunities###Paid Parking###Office Snacks and Coffee###Paid Sick Leave###Personal Workspace###Active Community Involvement