ZipRecruiter

Log In

1

Insurance Agency Csr Jobs (NOW HIRING)

dkia

FARMERS INSURANCE CSR ($12/Hour)

Tustin, CA

$12/hr

We are a Farmers Insurance Agency looking for an excellent new Customer Service Rep to help keep all our existing clients happy. If you are ready to join this exciting team that is growing rapidly ...

DEFENSIVE INSURANCE SERVICES INC

Be Seen First

(Hybrid) Associate Customer Service Representative

Novato, CA · On-site

$41.60K - $50K/yr

Defensive Insurance Services is a family-owned and client-focused insurance agency dedicated to ... We are seeking an Associate Customer Service Representative to join our team. If you have a passion ...

Farmers Insurance

Insurance Agency Owner

Kansas City, MO · On-site

$200K - $225K/yr

As a Farmers Agency Owner you'll join a group of business owners representing a Fortune 500 ... Our experience provides a rich legacy of service and strong customer relationships, while our focus ...

Farmers Insurance District 72

Be Seen First

Insurance Agency Owner

Wichita, KS · On-site

$85K - $250K/yr

As an Agency Owner with Farmers Insurance, you will be the driving force behind your own thriving ... If you are a motivated, goal-driven leader with a passion for sales, customer service, and team ...

next page

Showing results 1-20

People also search for

All JobsInsurance Agency Csr Jobs

Insurance Agency Csr information

See salary details

$26K

$48.4K

$73K

How much do insurance agency csr jobs pay per year?

As of May 31, 2026, the average yearly pay for insurance agency csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Agency CSR, and why are they important?

To thrive as an Insurance Agency Customer Service Representative (CSR), you need a solid understanding of insurance products, attention to detail, and often a relevant state insurance license. Familiarity with agency management software, CRM systems, and quoting tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help CSRs excel in handling client needs and resolving concerns. These competencies ensure efficient client service, regulatory compliance, and strong customer relationships essential for agency success.

What are the most common challenges faced by Insurance Agency CSRs, and how can they be managed effectively?

Insurance Agency CSRs often face the challenge of balancing high volumes of client inquiries with administrative tasks, such as processing policy changes or claims. Managing time efficiently and prioritizing urgent customer needs are key to success in this role. Building strong product knowledge and staying organized can help CSRs resolve issues quickly and provide excellent customer service. Additionally, effective communication with agents and underwriters is essential for ensuring accurate information and smooth policy processing.

What are Insurance Agency CSRs?

Insurance Agency CSRs, or Customer Service Representatives, are professionals who work in insurance agencies to assist clients with their insurance needs. They handle customer inquiries, process policy changes, provide quotes, and resolve billing or coverage questions. CSRs play a key role in maintaining client relationships and ensuring customer satisfaction by providing accurate information and prompt service. They often act as the main point of contact between the insurance agency and its customers.

What is the difference between Insurance Agency Csr vs Insurance Agent?

AspectInsurance Agency CsrInsurance Agent
CredentialsMay require licensing depending on state, customer service certificationsRequires state licensing and insurance licenses
Work EnvironmentOffice-based, customer service focusField and office-based, sales and client interaction
Primary RoleAssist customers, handle inquiries, process policiesSell insurance policies, advise clients, generate new business

Insurance Agency CSRs primarily focus on customer service and support within an agency, often requiring licensing and certifications similar to insurance agents. While CSRs handle inquiries and policy processing, insurance agents actively sell policies and seek new clients. Both roles are essential in the insurance industry, but their core functions differ in sales versus service focus.

More about Insurance Agency Csr jobs
What cities are hiring for Insurance Agency Csr jobs? Cities with the most Insurance Agency Csr job openings:
What job categories do people searching Insurance Agency Csr jobs look for? The top searched job categories for Insurance Agency Csr jobs are:
Insurance Agency Csr jobs near you
Infographic showing various Insurance Agency Csr job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

FARMERS INSURANCE CSR ($12/Hour)

dkia

Tustin, CA

$12/hr

Other

Posted 29 days ago

Job description

We are a Farmers Insurance Agency looking for an excellent new Customer Service Rep to help keep all our existing clients happy. If you are ready to join this exciting team that is growing rapidly please apply now!

Apply