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Commercial Insurance Csr Jobs (NOW HIRING)

Muirhead Insurance Group, Inc.

Be Seen First

Customer Service Representative Insurance

Vicksburg, MS · On-site

$16 - $22/hr

Property & Casualty Insurance Agency needing a Customer Service Representative who is licensed and has experience in both Personal and Commercial Insurance. Company Description Muirhead Insurance ...

Pinnacle Bank/Bank of Colorado

INSURANCE CSR

Columbus, NE

$40K - $55K/yr

Responsible for insurance service and account management for both personal and commercial clients ... Assistant Senior Customer Service Representative with renewals. * Regular and reliable attendance.

Entrata

Insurance Customer Service Representative

Lehi, UT · On-site

$17.45 - $27.31/hr

The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role ...

Entrata

Insurance Customer Service Representative

Lehi, UT · Hybrid

$17.45 - $27.31/hr

The CSR will provide essential customer support within the insurance domain, utilizing foundational knowledge to address routine inquiries, policy updates, and basic problem-solving tasks. This role ...

EVENSEN HUMPHREY & ASSOCIATES LLC

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Insurance Customer Service Representative CSR

Tampa, FL · On-site

$15 - $20.50/hr

Customer Service Representative WhitCo Insurance Agency - Tampa, a locally owned independent insurance agency, is seeking a highly motivated and driven individual to join our team as a Customer ...

Farsyt

Insurance CSR

Cambridge, MA · On-site

$43K - $60K/yr

We're licensed across personal lines and small commercial, with an expanding carrier portfolio and ... The Role As our first CSR, you'll be the operational backbone of the agency. You'll own the service ...

Chris Galban

Insurance Customer Service Rep

San Angelo, TX · Remote

$15 - $20/hr

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist ...

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All JobsCommercial Insurance Csr Jobs

Commercial Insurance Csr information

See salary details

$24K

$54.6K

$76.5K

How much do commercial insurance csr jobs pay per year?

As of Jun 8, 2026, the average yearly pay for commercial insurance csr in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is the difference between Commercial Insurance Csr vs Insurance Agent?

AspectCommercial Insurance CsrInsurance Agent
CredentialsLicenses often required, insurance knowledgeLicenses required, sales training
Work EnvironmentOffice-based, customer service focusOffice or field, sales and client interaction
Employer & Industry UsageInsurance companies, brokersInsurance agencies, brokers
Primary RoleCustomer service, policy managementPolicy sales, client acquisition

While both roles involve working within the insurance industry and require licensing, Commercial Insurance CSRs primarily focus on customer service and policy management, whereas Insurance Agents concentrate on selling policies and acquiring new clients. Understanding these differences helps job seekers identify the right career path in insurance.

What are Commercial Insurance CSRs?

Commercial Insurance Customer Service Representatives (CSRs) are professionals who assist clients with their business insurance policies. They handle tasks such as processing renewals, answering coverage questions, preparing quotes, and maintaining client records. CSRs act as a liaison between the insurance agency and commercial clients to ensure their insurance needs are met efficiently. They play a key role in providing customer support, resolving issues, and ensuring policy compliance.

What are some common challenges faced by a Commercial Insurance CSR, and how can they be managed effectively?

Commercial Insurance CSRs often juggle multiple client accounts with varying coverage needs, which can make managing deadlines and prioritizing tasks challenging. Navigating complex policy details and addressing client questions about coverage or claims can also require strong attention to detail and communication skills. Staying organized with digital tools, proactively communicating with clients and underwriters, and continuous learning about changing insurance products can help CSRs succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Commercial Insurance CSR, and why are they important?

To thrive as a Commercial Insurance CSR, you need strong knowledge of insurance products, policy processing, and customer service, often supported by a high school diploma or relevant insurance certifications. Familiarity with insurance management systems (like Applied Epic or AMS360) and agency software is typically required. Outstanding communication, attention to detail, and problem-solving skills help CSRs build client trust and efficiently resolve inquiries. These skills and qualities are crucial for ensuring client satisfaction, policy accuracy, and smooth office operations in a competitive insurance environment.
More about Commercial Insurance Csr jobs
What cities are hiring for Commercial Insurance Csr jobs? Cities with the most Commercial Insurance Csr job openings:
What states have the most Commercial Insurance Csr jobs? States with the most job openings for Commercial Insurance Csr jobs include:
What job categories do people searching Commercial Insurance Csr jobs look for? The top searched job categories for Commercial Insurance Csr jobs are:
Commercial Insurance Csr jobs near you
Infographic showing various Commercial Insurance Csr job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Licensed Insurance Customer Service Representative

Monica Acuna Munoz - State Farm Agency

Phoenix, AZ

$50K - $80K/yr

Full-time

Posted 16 days ago

Job description

Licensed Insurance Customer Service Representative
$50,000$80,000 | Base Pay + Bonus/Commission
Monica Acuna Munoz State Farm Agency
Phoenix, AZ | Full-Time
Monica Acuna Munoz State Farm Agency in Phoenix, AZ is hiring a Licensed Insurance Customer Service Representative to join our award-winning, community-focused team. This role is ideal for a licensed insurance professional who enjoys helping customers, building relationships, and growing within a stable State Farm agency.
Key Responsibilities
 Provide excellent customer service and policy support
Assist customers with coverage questions, changes, billing, and claims
Develop leads, schedule appointments, and follow up with customers
Identify customer needs and recommend appropriate products
Participate in local community events and outreach
Compensation & Benefits
 $50,000$80,000 annual earning potential
Hourly pay plus bonus and commission
Paid Time Off (vacation and sick/personal days)
Medical, Dental, and Life Insurance
Self-Directed IRA
Paid training and development
Advancement opportunities within the agency
Requirements
 Active Property & Casualty license (required)
Life & Health license (must be able to obtain)
Insurance sales or service experience preferred
Sales experience preferred (inside, outside, retail, or call center)
Strong communication and multitasking skills
Self-motivated and customer-focused
Bilingual Spanish a plus (not required)
Apply today by submitting your resume if you are licensed, motivated, and ready to grow your insurance career with a respected State Farm agency.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.