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Remote Shipping Customer Service Jobs (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Omaha, NE · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Las Vegas, NV · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Norman, OK · On-site +1

$14.75 - $19.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Portland, ME · On-site +1

$17.50 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Santa Clara, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Saint Louis, MO · On-site +1

$16.50 - $22/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Winston Salem, NC · On-site +1

$15.75 - $20.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Pittsburgh, PA · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

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All JobsShipping Customer Service JobsRemote Shipping Customer Service Jobs

Remote Shipping Customer Service information

See salary details

$9

$18

$26

How much do remote shipping customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote shipping customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Shipping Customer Service vs Remote Order Processing Specialist?

AspectRemote Shipping Customer ServiceRemote Order Processing Specialist
CredentialsCustomer service experience, basic computer skillsOrder management experience, familiarity with ERP systems
Work EnvironmentHome office, customer support platformsHome office, order processing software
Industry UsageLogistics, e-commerce, retailSupply chain, e-commerce, retail
Search/Comparison IntentCustomer support roles in shippingOrder management roles in logistics

Remote Shipping Customer Service focuses on assisting customers with shipping inquiries, tracking, and issues, while Remote Order Processing Specialists handle order entry, verification, and processing. Both roles require strong communication skills and familiarity with online platforms, but differ in their primary functions within the supply chain process.

More about Remote Shipping Customer Service jobs
What cities are hiring for Remote Shipping Customer Service jobs? Cities with the most Remote Shipping Customer Service job openings:
What are the most commonly searched types of Shipping Customer Service jobs? The most popular types of Shipping Customer Service jobs are:
What states have the most Remote Shipping Customer Service jobs? States with the most job openings for Remote Shipping Customer Service jobs include:
What job categories do people searching Remote Shipping Customer Service jobs look for? The top searched job categories for Remote Shipping Customer Service jobs are:
Remote Shipping Customer Service jobs near you
Infographic showing various Remote Shipping Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Representative

Graham Personnel Services

Greensboro, NC • Remote

$16.50/hr

Full-time

Medical, Dental, Vision

Posted 5 days ago

Job description

Remote Customer Service Representative (Seasonal) – Work From Home

Love helping people? Thrive in a fast-paced environment? Looking for a remote opportunity with a nationally recognized retail brand?
Graham Personnel Services is hiring Customer Service Representatives to support customers during one of the busiest and most exciting times of the year. This is more than just answering phones—you'll be helping customers with online orders, product questions, promotions, returns, and creating a first-class shopping experience.
If you're tech-savvy, customer-focused, and enjoy solving problems, we want to hear from you!
What You'll Do

As a Remote Customer Service Representative, you will:
  • Assist customers with online orders and website navigation
  • Answer questions regarding products, promotions, orders, shipping, and returns
  • Resolve customer concerns with professionalism, empathy, and confidence
  • Research inquiries and provide accurate solutions
  • Navigate multiple systems and applications simultaneously
  • Deliver exceptional customer experiences through phone and other communication channels
  • Work collaboratively with internal teams to ensure customer satisfaction
  • Use critical thinking and problem-solving skills to find the best resolution for each customer
What We're Looking For
  • Previous customer service, retail, hospitality, or call center experience preferred
  • Strong communication skills with a professional and friendly phone presence
  • Comfortable using multiple computer systems, browsers, and applications simultaneously
  • Ability to think on your feet and remain calm under pressure
  • Strong problem-solving and decision-making abilities
  • Positive attitude and willingness to learn
  • Team-oriented mindset with a passion for helping customers
  • High School Diploma or GED required
Schedule Requirements
  • Must live within one hour of High Point, NC
  • Must be available to work between 8:00 AM and 8:00 PM
  • Required to work one weekend day each week (Saturday or Sunday)
Holiday Availability Required
  • Thanksgiving Day
  • Black Friday
  • Christmas Eve
  • New Year's Day
Pay & Benefits
Pay: $16.50 per hour

Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Remote Work Opportunity
Why Apply?
This is a great opportunity to gain experience with a premier retail customer service team while working from home. We're looking for individuals who enjoy helping people, solving problems, and creating positive customer experiences during a high-volume retail season.

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