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Remote Shipping Customer Service Jobs (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Norman, OK · On-site +1

$14.75 - $19.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Portland, ME · On-site +1

$17.50 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Phoenix, AZ · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Tucson, AZ · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Baltimore, MD · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Greensboro, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Hampton, VA · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Orlando, FL · On-site +1

$15.75 - $21/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Sacramento, CA · On-site +1

$18.25 - $24/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

New Haven, CT · On-site +1

$17 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

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All JobsRemote Shipping Customer Service Jobs

Remote Shipping Customer Service information

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How much do remote shipping customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote shipping customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Shipping Customer Service vs Remote Order Processing Specialist?

AspectRemote Shipping Customer ServiceRemote Order Processing Specialist
CredentialsCustomer service experience, basic computer skillsOrder management experience, familiarity with ERP systems
Work EnvironmentHome office, customer support platformsHome office, order processing software
Industry UsageLogistics, e-commerce, retailSupply chain, e-commerce, retail
Search/Comparison IntentCustomer support roles in shippingOrder management roles in logistics

Remote Shipping Customer Service focuses on assisting customers with shipping inquiries, tracking, and issues, while Remote Order Processing Specialists handle order entry, verification, and processing. Both roles require strong communication skills and familiarity with online platforms, but differ in their primary functions within the supply chain process.

More about Remote Shipping Customer Service jobs
What cities are hiring for Remote Shipping Customer Service jobs? Cities with the most Remote Shipping Customer Service job openings:
What are the most commonly searched types of Shipping Customer Service jobs? The most popular types of Shipping Customer Service jobs are:
What states have the most Remote Shipping Customer Service jobs? States with the most job openings for Remote Shipping Customer Service jobs include:
What job categories do people searching Remote Shipping Customer Service jobs look for? The top searched job categories for Remote Shipping Customer Service jobs are:
Remote Shipping Customer Service jobs near you
Infographic showing various Remote Shipping Customer Service job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, 84% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Specialist

ForgeFit

Nashville, TN • On-site, Remote

$16.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply