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Microsoft Customer Service Jobs (NOW HIRING)

Procom Services

CRM Developer/Analyst

Milwaukee, WI

... Services is searching for a Microsoft Dynamics Analyst for a contract opportunity in Milwaukee WI. Microsoft Dynamics Analyst Job Details The ideal candidate will be an experienced Microsoft Dynamics ...

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How much do microsoft customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for microsoft customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a Microsoft Customer Service representative typically collaborate with other departments to resolve customer issues?

Microsoft Customer Service representatives often work closely with technical support teams, product specialists, and account managers to ensure that customer issues are thoroughly addressed. When a customer's inquiry requires expertise beyond general troubleshooting, representatives coordinate with these teams to gather accurate information and provide timely solutions. This collaborative approach not only helps resolve complex problems efficiently but also enhances the overall customer experience. Regular team meetings and shared knowledge bases are commonly used to facilitate smooth communication and problem-solving.

What are the key skills and qualifications needed to thrive as a Microsoft Customer Service Representative, and why are they important?

To thrive as a Microsoft Customer Service Representative, you need strong problem-solving skills, a solid understanding of Microsoft products, and experience in customer support, often supported by a relevant degree or technical certification. Familiarity with CRM systems, Microsoft Office Suite, and ticketing platforms is typically required. Exceptional communication, patience, and active listening are crucial soft skills for building rapport and resolving customer issues efficiently. These abilities ensure high-quality support experiences that help maintain customer satisfaction and loyalty for Microsoft's products and services.

What is the difference between Microsoft Customer Service vs Microsoft Technical Support?

AspectMicrosoft Customer ServiceMicrosoft Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications (e.g., CompTIA, Microsoft certifications)
Work EnvironmentCall centers, online chat, email supportRemote or on-site technical troubleshooting, diagnostics
Employer & Industry UsageCustomer service teams within Microsoft, retail, and online supportTechnical support teams for Microsoft products and services
Common Search & Comparison IntentUnderstanding customer service roles at MicrosoftDistinguishing technical support from general customer service

Microsoft Customer Service focuses on assisting users with account issues, billing, and general inquiries, requiring strong communication skills. Microsoft Technical Support involves troubleshooting technical problems, requiring technical knowledge and certifications. Both roles are essential in Microsoft’s support ecosystem but differ mainly in technical complexity and skill requirements.

What does a Microsoft Customer Service representative do?

A Microsoft Customer Service representative assists customers with inquiries, troubleshooting, and resolving issues related to Microsoft products and services. They handle questions about software installations, account management, billing, subscriptions, and technical problems. These professionals communicate via phone, chat, or email, aiming to provide a positive customer experience and ensure satisfaction with Microsoft products. They may also guide customers through self-service options and escalate complex issues to specialized support teams as needed.
More about Microsoft Customer Service jobs
What cities are hiring for Microsoft Customer Service jobs? Cities with the most Microsoft Customer Service job openings:
What states have the most Microsoft Customer Service jobs? States with the most job openings for Microsoft Customer Service jobs include:
What job categories do people searching Microsoft Customer Service jobs look for? The top searched job categories for Microsoft Customer Service jobs are:
Microsoft Customer Service jobs near you
Infographic showing various Microsoft Customer Service job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Entry Level Microsoft CRM Developer

Hadronts

Atlanta, GA • On-site

Full-time

Posted 12 days ago

Job description

Company Description

Hadronts put great efforts to make technology smoothly integrate with your business so your business can grow. As your technology partner we utilize our rich experience and expertise in the Industry of Information Technology, Aerospace Defense, Logistics, Testing, Telecommunications, Media & Entertainment such as Business Process, Software development, Cloud deployment, Consultant services.when your business see growth, we will grow with you, therefore, we will work hand in hand with you to support your mission.

Job Description

Microsoft CRM Developer

Key Role:

Support the client with Microsoft Dynamics CRM development and integration in a large enterprise organization. Provide C# and .NET development for plug-ins and custom workflow activities. Interface directly with all levels within the client organization and leverage communication expertise.

Qualifications

Basic Qualifications:

  • 0-2 years of experience with developing using the Microsoft .NET Framework, including C# and VB.NET languages.
  • Knowledge with implementing xRM solutions on the Microsoft Dynamics CRM platform.
  • 1+ years of experience with developing on the Microsoft Dynamics CRM 2013 or 2015 platform.
  • Knowledge in developing with JavaScript for Microsoft CRM form development and managing and administering Microsoft SQL Server 2012 and higher.
  • Knowledge  with developing reports with Microsoft SQL Server Reporting Services and installing and configuring Microsoft Dynamics CRM 2013 and 2015.
  • Knowledge  with the Agile development process.
  • Knowledge in integrating Microsoft CRM with Microsoft SharePoint.
Additional Information

  • BA or BS degree

We Offer

  • Excellent Salary package.
  • Hike for every 3 months.
Contact: Mr Daniel
+1 (302) 268-6480

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