ZipRecruiter

Log In

1

Export Customer Service Jobs (NOW HIRING)

Employbridge

Sea Export Customer Service

Detroit, MI · On-site

$24.04/hr

Sea Export Customer Service Position Summary The Sea Export Customer Service / Sea Logistics Customer Care Specialist plays a key role in managing export shipments and delivering superior customer ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ · On-site

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ · On-site

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

CaroTrans

Export Customer Service Specialist

Irving, TX · On-site

$16.25 - $21.50/hr

... Service role . You'll learn our global logistics operations from the ground up, gaining hands-on ... Managing export cargo movements * Building strong relationships with customers and internal teams ...

Sunnen Products Company

$14 - $19/hr

The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Experience with Exports (highly preferred) * Strong written and verbal English communication skills ...

Scan-Group

Ocean Export LCL Coordinator

Atlanta, GA · On-site

$21.25 - $28.25/hr

Minimum 1-3 years' experience in LCL ocean export customer service and/or operations is required, preferably from a NVOCC background, but a candidate with VOCC or freight forwarder experience will ...

Doosan

Export Dealer Service Representative

Miami Lakes, FL · On-site

$41K - $54K/yr

Job Information Are you passionate about providing top-notch customer service and support in a dynamic, global environment? Do you excel in managing logistics and export processes while ensuring ...

Leschaco Inc

Export Coordinator - Tank Container

Houston, TX · On-site

$39K - $51K/yr

Develops and maintains excellent customer service to internal and external customers. * Receives, reviews, and processes export documentation for an assigned base of accounts. * Processes and follows ...

DOOSAN

Export Dealer Service Representative

Miami Lakes, FL · On-site

$41K - $54K/yr

Job Information Are you passionate about providing top-notch customer service and support in a dynamic, global environment? Do you excel in managing logistics and export processes while ensuring ...

next page

Showing results 1-20

All JobsExport Customer Service Jobs

Export Customer Service information

See salary details

$9

$18

$26

How much do export customer service jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for export customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much do export agents make?

Export customer service agents typically earn between $35,000 and $55,000 annually, depending on experience, location, and company size. Salaries can increase with proficiency in international trade regulations, language skills, and familiarity with export documentation and logistics tools.

What are the key skills and qualifications needed to thrive in the Export Customer Service position, and why are they important?

To thrive as an Export Customer Service representative, you need strong knowledge of international trade procedures, export documentation, and customer relationship management, often supported by a degree in business or a related field. Familiarity with ERP systems, shipping software, and export compliance platforms is typically required. Outstanding attention to detail, communication skills, and the ability to problem-solve efficiently make someone stand out in this position. These competencies ensure timely, accurate order processing and effective coordination with clients, logistics partners, and internal teams.

What are some of the main challenges faced in an Export Customer Service role, and how are they typically addressed?

A key challenge in Export Customer Service is managing complex international shipping requirements, such as varying customs regulations, shipping schedules, and documentation standards across different countries. Representatives commonly address these challenges by staying up to date with global export regulations and working closely with logistics providers to ensure smooth and compliant shipments. Effective communication is essential when resolving issues such as delayed shipments or incomplete documentation, and teamwork with sales, logistics, and compliance departments is often required. Many employers provide ongoing training and digital tools to help representatives stay organized and manage these complexities efficiently.

What is export customer service job description?

An export customer service representative manages communication between a company and international clients, ensuring orders are processed accurately and shipments meet customer requirements. The role involves coordinating with logistics, handling documentation like export licenses, and providing support through phone or email. Strong communication skills, knowledge of export regulations, and proficiency with customer service tools are essential for this position.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager or Director typically have the highest salaries, often exceeding $70,000 annually depending on the industry and location. These positions require strong leadership, communication skills, and experience managing teams or complex accounts.

What is an Export Customer Service job?

An Export Customer Service job involves handling international orders, ensuring smooth communication between clients, logistics teams, and customs authorities. Responsibilities include processing export documentation, managing shipments, and resolving customer inquiries related to deliveries and regulations. Strong organizational skills, knowledge of export procedures, and customer service expertise are essential for this role.

What is an export customer?

An export customer is a client or company located outside the country where a business is based, purchasing goods or services for international shipment. Export customer service roles involve managing communication, documentation, and compliance related to international trade, often requiring knowledge of export regulations and logistics tools.
More about Export Customer Service jobs
What are the most commonly searched types of Export Customer Service jobs? The most popular types of Export Customer Service jobs are:
What states have the most Export Customer Service jobs? States with the most job openings for Export Customer Service jobs include:
What job categories do people searching Export Customer Service jobs look for? The top searched job categories for Export Customer Service jobs are:
Export Customer Service jobs near you
Infographic showing various Export Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sea Export Customer Service

Sea Export Customer Service

Employbridge

Detroit, MI • On-site

$24.04/hr

Full-time

Re-posted 5 hours ago

Job description

Sea Export Customer Service


Position Summary

The Sea Export Customer Service / Sea Logistics Customer Care Specialist plays a key role in managing export shipments and delivering superior customer experience. This position coordinates the full lifecycle of sea export operations, supports customers with proactive communication, handles documentation, and ensures compliance with global logistics standards.


Key Responsibilities


  • Coordinate the complete export shipment process, including booking, pick-up/inland transport arrangements, and routing.
  • Prepare and manage all export documentation such as Bills of Lading, Certificates of Origin, export declarations (AES), and commercial documents.
  • Update shipment statuses, ensure accurate data entry, and maintain high data quality throughout the shipment lifecycle.
  • Track and trace shipments, ensuring timely delivery and resolving issues as necessary.
  • Maintain up‐to‐date Standard Operating Procedures (SOPs), customer profiles, rates, and routing preferences.


Customer Service & Engagement

  • Serve as the primary contact for sea export customers, providing guidance, answering questions, and resolving complaints.
  • Proactively communicate with customers, vendors, carriers, truckers, and overseas offices.
  • Qualify customer inquiries, prepare and follow up on quotations within pricing guidelines.
  • Support customer onboarding and ensure proper transfer of requirements into systems.
  • Monitor customer satisfaction and provide feedback to improve service delivery.


Financial & Compliance

  • Collaborate with Finance to adjust credit limits and address financial issues as needed.
  • Negotiate cost‐effective rates with carriers and service providers to support profitability.
  • Identify, analyze, and resolve billing discrepancies to ensure alignment with customer SOPs.
  • Ensure compliance with export regulations, INCOTERMS, and relevant agency requirements (FMC, EAR, Hazmat, etc.).


Qualifications & Skills

  • 2–5 years of experience in sea freight export logistics or freight forwarding.
  • Strong understanding of international shipping procedures, export compliance, and INCOTERMS.
  • Familiarity with export documents: Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin.
  • Basic to intermediate knowledge of U.S. regulatory frameworks (FAA, FMC, EAR, Hazmat).
  • Excellent communication and customer service skills.
  • Strong problem‐solving and multitasking abilities under time pressure.
  • Proficiency in Microsoft Office; familiarity with logistics systems preferred.
employbridge logo

About employbridge

Sourced by ZipRecruiter

The EmployBridge Story EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within. At EmployBridge, we operate an entire family of specialty staffing companies that include: Decca, Hire Dynamics, ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Duluth, GA, US

Year founded

1985

View All employbridge Jobs