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Export Customer Service Jobs (NOW HIRING)

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ · On-site

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Sunnen Products Company

$14 - $19/hr

The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Experience with Exports (highly preferred) * Strong written and verbal English communication skills ...

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How much do export customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for export customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much do export agents make?

Export customer service agents typically earn between $35,000 and $55,000 annually, depending on experience, location, and company size. Salaries can increase with proficiency in international trade regulations, language skills, and familiarity with export documentation and logistics tools.

What are the key skills and qualifications needed to thrive in the Export Customer Service position, and why are they important?

To thrive as an Export Customer Service representative, you need strong knowledge of international trade procedures, export documentation, and customer relationship management, often supported by a degree in business or a related field. Familiarity with ERP systems, shipping software, and export compliance platforms is typically required. Outstanding attention to detail, communication skills, and the ability to problem-solve efficiently make someone stand out in this position. These competencies ensure timely, accurate order processing and effective coordination with clients, logistics partners, and internal teams.

What are some of the main challenges faced in an Export Customer Service role, and how are they typically addressed?

A key challenge in Export Customer Service is managing complex international shipping requirements, such as varying customs regulations, shipping schedules, and documentation standards across different countries. Representatives commonly address these challenges by staying up to date with global export regulations and working closely with logistics providers to ensure smooth and compliant shipments. Effective communication is essential when resolving issues such as delayed shipments or incomplete documentation, and teamwork with sales, logistics, and compliance departments is often required. Many employers provide ongoing training and digital tools to help representatives stay organized and manage these complexities efficiently.

What is export customer service job description?

An export customer service representative manages communication between a company and international clients, ensuring orders are processed accurately and shipments meet customer requirements. The role involves coordinating with logistics, handling documentation like export licenses, and providing support through phone or email. Strong communication skills, knowledge of export regulations, and proficiency with customer service tools are essential for this position.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager or Director typically have the highest salaries, often exceeding $70,000 annually depending on the industry and location. These positions require strong leadership, communication skills, and experience managing teams or complex accounts.

What is an Export Customer Service job?

An Export Customer Service job involves handling international orders, ensuring smooth communication between clients, logistics teams, and customs authorities. Responsibilities include processing export documentation, managing shipments, and resolving customer inquiries related to deliveries and regulations. Strong organizational skills, knowledge of export procedures, and customer service expertise are essential for this role.

What is an export customer?

An export customer is a client or company located outside the country where a business is based, purchasing goods or services for international shipment. Export customer service roles involve managing communication, documentation, and compliance related to international trade, often requiring knowledge of export regulations and logistics tools.
More about Export Customer Service jobs
What are the most commonly searched types of Export Customer Service jobs? The most popular types of Export Customer Service jobs are:
What states have the most Export Customer Service jobs? States with the most job openings for Export Customer Service jobs include:
What job categories do people searching Export Customer Service jobs look for? The top searched job categories for Export Customer Service jobs are:
Export Customer Service jobs near you
Infographic showing various Export Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Air Export - Customer Service

Expeditors

Salt Lake City, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Expeditors rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

44th of 360 rated logistics

Job description

Company Description

Below is information about the current air export customer service role open in Salt Lake City. Please take the time to thoroughly review the expectations, duties, and qualifications. If this is a position you would like to pursue, discuss with your direct manager or supervisor, and then complete the online application.

    Job Description

    Air Export Customer Service Agent

    Scope of Position

    External Communication to Customers, Providers, Agents and EI Network, Reporting. Coordination and Collaboration with OPS for Timely Process Flow.

    Major Duties and Responsibilities (Included but not limited to below)

    • Utilize AEX Workboard for Reporting and Monitoring
    • Interact with our customers in arranging their international shipments, meeting customer service standards
    • Coordinate all service provider requests or escalations and communicate requirements to OPS team.
    • Adhere to strict compliance standards and requirements pertaining to both internal and external regulations in accordance with controls
    • Ensure all customers standard operating procedures are followed and are in place and updated as applicable.
    • Handle all overseas communications in regard to Customer Service specific requests or coordinate with OPS team for support.
    • Manage all Customer Reports and ensure they are sent out on required cadence
    • Supporting customers with inquiries regarding compliance, documentation and export regulations and provide resources to them if required
    • Understand and provide general pricing per requests to customers.
    Qualifications

    Air Export Customer Service preferred qualifications:

    • 6 months to 1 year of Expeditors Operational Experience 
    • Excellent written communication skills
    • Demonstrated customer service skills and proven interpersonal skills.
    • IATA/FIATA
    • LATAM Certification
    • Hazardous Materials Certification

    Additional Information

    Expeditors offers excellent benefits:

    • Paid Vacation (first year prorated based off month of hire then eligible for 15 days) 
    • Annual Paid Holidays (10)
    • Potential Flexible Days (2)
    • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
    • 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
    • Employee Stock Purchase Plan (ESPP)
    • Medical, Prescription Drug, Dental & Vision Coverage
    • Health Savings Account (HSA)
    • Life and Disability Insurance
    • Paid Parental Leave (additional eligibility criteria)
    • Dependent Care Flexible Spending Account (DC FSA)
    • Employee Assistance Program (EAP)
    • Training and Personnel Development Program
    • Educational Assistance and Reimbursement
    • Position is full time (40 hours per week) Monday through Friday 8am-5pm

    What Expeditors employees say

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