Air Export Customer Service Agent Scope of Position External Communication to Customers, Providers, Agents and EI Network, Reporting. Coordination and Collaboration with OPS for Timely Process Flow.
Air Export Customer Service Agent Scope of Position External Communication to Customers, Providers, Agents and EI Network, Reporting. Coordination and Collaboration with OPS for Timely Process Flow.
Export Customer Service Representative
Buckeye, AZ · On-site
$21/hr
Monitor loads for assigned key accounts from receipt through completion. Communicate status to ... for other Export Customer Service personnel as needed (i.e. Create Freight Bills, Submit Rail ...
Export Customer Service Representative
Buckeye, AZ · On-site
$21/hr
Monitor loads for assigned key accounts from receipt through completion. Communicate status to ... for other Export Customer Service personnel as needed (i.e. Create Freight Bills, Submit Rail ...
Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...
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Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...
Export Customer Service Representative
Saint Louis, MO · On-site
$15 - $20.25/hr
The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Provide leads obtained from customer interactions to appropriate sales personnel. * Transfer ...
Export Customer Service Representative
Saint Louis, MO · On-site
$15 - $20.25/hr
The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Provide leads obtained from customer interactions to appropriate sales personnel. * Transfer ...
Export Customer Service Representative
Saint Louis, MO · On-site
$15 - $20.25/hr
The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Provide leads obtained from customer interactions to appropriate sales personnel.Transfer technical ...
Quick apply
Export Customer Service Representative
Saint Louis, MO · On-site
$15 - $20.25/hr
The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Provide leads obtained from customer interactions to appropriate sales personnel.Transfer technical ...
... Customer Service & Operations role ... You'll learn our global logistics operations from the ground up, gaining hands-on experience across ...
New
... Customer Service & Operations role ... You'll learn our global logistics operations from the ground up, gaining hands-on experience across ...
New
Export Coordinator - Tank Container
Houston, TX · On-site
$39K - $51K/yr
Develops and maintains excellent customer service to internal and external customers. * Receives, reviews, and processes export documentation for an assigned base of accounts. * Processes and follows ...
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Export Coordinator - Tank Container
Houston, TX · On-site
$39K - $51K/yr
Develops and maintains excellent customer service to internal and external customers. * Receives, reviews, and processes export documentation for an assigned base of accounts. * Processes and follows ...
export customer service agent in Houston TX or Oakland California
Houston, TX · On-site
$40K - $55K/yr
Customer service in our ocean export department supporting our office in Oakland but based in our Shenandoah TX office or Oakland California. Responsible for customer rate quotations, traffic ...
Quick apply
export customer service agent in Houston TX or Oakland California
Houston, TX · On-site
$40K - $55K/yr
Customer service in our ocean export department supporting our office in Oakland but based in our Shenandoah TX office or Oakland California. Responsible for customer rate quotations, traffic ...
Customer Service - Work at Home
Hampton, VA · Remote
$14 - $19/hr
Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...
Customer Service - Work at Home
Hampton, VA · Remote
$14 - $19/hr
Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...
Work From Home Customer Service Remote
$16.50 - $22.25/hr
About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...
Work From Home Customer Service Remote
$16.50 - $22.25/hr
About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...
Customer Service WFH Representative
Moore, OK · On-site +1
$15.50 - $21/hr
If you're looking for a flexible work-from-home opportunity where your effort is recognized and ... Commitment to professionalism and customer service excellence Customer service or client-facing ...
Customer Service WFH Representative
Moore, OK · On-site +1
$15.50 - $21/hr
If you're looking for a flexible work-from-home opportunity where your effort is recognized and ... Commitment to professionalism and customer service excellence Customer service or client-facing ...
Export Operations Manager - International Air & Ocean Freight
Compton, CA · On-site
$85K - $120K/yr
Strong customer service and problem-solving skills * CargoWise experience strongly preferred ... from-home days per month * Paid volunteer time off * Additional standard company benefits Why This ...
Export Operations Manager - International Air & Ocean Freight
Compton, CA · On-site
$85K - $120K/yr
Strong customer service and problem-solving skills * CargoWise experience strongly preferred ... from-home days per month * Paid volunteer time off * Additional standard company benefits Why This ...
Work From Home Hospitality Customer Service
$17.50 - $23/hr
About the job Work From Home Hospitality Customer Service Role Overview We are growing and are seeking qualified individuals who enjoy assisting their clientele and managing multiple responsibilities.
Work From Home Hospitality Customer Service
$17.50 - $23/hr
About the job Work From Home Hospitality Customer Service Role Overview We are growing and are seeking qualified individuals who enjoy assisting their clientele and managing multiple responsibilities.
Customer Service Specialist (Work From Home)
Fort Worth, TX · Remote
$16.25 - $21.50/hr
Previous experience in customer service, sales, or insurance is an asset but not required What We Offer * 100% Remote -- Work from anywhere with full virtual support * Flexible Schedule -- Create a ...
Customer Service Specialist (Work From Home)
Fort Worth, TX · Remote
$16.25 - $21.50/hr
Previous experience in customer service, sales, or insurance is an asset but not required What We Offer * 100% Remote -- Work from anywhere with full virtual support * Flexible Schedule -- Create a ...
Customer Service Representative - Work at Home
$16.50 - $22.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...
Customer Service Representative - Work at Home
$16.50 - $22.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...
Customer Service Fully WFH
Kansas City, KS · On-site +1
$90K - $120K/yr
Leadership management experience Job Benefits * 100% Work from Home * Paid weekly, based on a ... our services * Conventions and incentive trips * Production awards * Advancement based on ...
Customer Service Fully WFH
Kansas City, KS · On-site +1
$90K - $120K/yr
Leadership management experience Job Benefits * 100% Work from Home * Paid weekly, based on a ... our services * Conventions and incentive trips * Production awards * Advancement based on ...
Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in ... As a Customer Service Representative, you must be able to work in a fast paced environment, be ...
Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in ... As a Customer Service Representative, you must be able to work in a fast paced environment, be ...
Customer Service Representative (WFH - Entry Level)
Greer, SC · On-site +1
$15.50 - $21/hr
... m anywhere * Weekly pay + performance-based bonuses * Comprehensive training, mentorship, and ... from customer service, retail, and hospitality backgrounds . This role builds on those skills while ...
Customer Service Representative (WFH - Entry Level)
Greer, SC · On-site +1
$15.50 - $21/hr
... m anywhere * Weekly pay + performance-based bonuses * Comprehensive training, mentorship, and ... from customer service, retail, and hospitality backgrounds . This role builds on those skills while ...
Customer Service Work Experience: 0-1 year Salary: $12-$17 City: Rexburg State/Province: Idaho ... Work From Home * Flexible Schedule - You Choose Your Own Schedule * We contract with agents within ...
Customer Service Work Experience: 0-1 year Salary: $12-$17 City: Rexburg State/Province: Idaho ... Work From Home * Flexible Schedule - You Choose Your Own Schedule * We contract with agents within ...
Work From Home - Customer Service - Contract Opportunity
Atlanta, GA · Remote
$12 - $15/hr
Provide customer service support via phone * Resolve inquiries using established processes ... From Home Flexible Schedule - You Choose Your Own Schedule We contract with agents within the ...
Work From Home - Customer Service - Contract Opportunity
Atlanta, GA · Remote
$12 - $15/hr
Provide customer service support via phone * Resolve inquiries using established processes ... From Home Flexible Schedule - You Choose Your Own Schedule We contract with agents within the ...
From Home Export Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do from home export customer service jobs pay per hour?
What is the difference between From Home Export Customer Service vs From Home Import Customer Service?
| Aspect | From Home Export Customer Service | From Home Import Customer Service |
|---|---|---|
| Primary Focus | Handling export shipments, documentation, and client inquiries related to exporting goods | Managing import shipments, customs clearance, and client support for imported goods |
| Work Environment | Home-based, communication with international clients and logistics providers | Home-based, coordinating with importers, customs, and suppliers |
| Required Credentials | Customer service experience, knowledge of export procedures, basic logistics skills | Customer service experience, understanding of import regulations, logistics knowledge |
While both roles involve customer service and logistics coordination from home, Export Customer Service focuses on export processes and documentation, whereas Import Customer Service deals with import procedures and customs clearance. Both roles require similar skills but serve different points in the supply chain.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Expeditors rating
8.1
Based on 88 frontline employees who took The Breakroom Quiz
44th of 359 rated logistics
Job description
Below is information about the current air export customer service role open in Salt Lake City. Please take the time to thoroughly review the expectations, duties, and qualifications. If this is a position you would like to pursue, discuss with your direct manager or supervisor, and then complete the online application.
Job Description
Air Export Customer Service Agent
Scope of Position
External Communication to Customers, Providers, Agents and EI Network, Reporting. Coordination and Collaboration with OPS for Timely Process Flow.
Major Duties and Responsibilities (Included but not limited to below)
- Utilize AEX Workboard for Reporting and Monitoring
- Interact with our customers in arranging their international shipments, meeting customer service standards
- Coordinate all service provider requests or escalations and communicate requirements to OPS team.
- Adhere to strict compliance standards and requirements pertaining to both internal and external regulations in accordance with controls
- Ensure all customers standard operating procedures are followed and are in place and updated as applicable.
- Handle all overseas communications in regard to Customer Service specific requests or coordinate with OPS team for support.
- Manage all Customer Reports and ensure they are sent out on required cadence
- Supporting customers with inquiries regarding compliance, documentation and export regulations and provide resources to them if required
- Understand and provide general pricing per requests to customers.
Qualifications
Air Export Customer Service preferred qualifications:
- 6 months to 1 year of Expeditors Operational Experience
- Excellent written communication skills
- Demonstrated customer service skills and proven interpersonal skills.
- IATA/FIATA
- LATAM Certification
- Hazardous Materials Certification
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
- Annual Paid Holidays (10)
- Potential Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
- 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
- Position is full time (40 hours per week) Monday through Friday 8am-5pm
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