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Internship Export Customer Service Jobs (NOW HIRING)

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

$14 - $19/hr

The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Experience with Exports (highly preferred) * Strong written and verbal English communication skills ...

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Internship Export Customer Service information

Is 22 too old for an internship?

For an Internship Export Customer Service role, 22 is not considered too old; internships often target students or early-career individuals, but many companies accept applicants of various ages. Age should not be a barrier if you meet the required skills, such as communication and customer service, and are eager to learn and gain experience.

What do customer service interns do?

Customer service interns assist with handling customer inquiries, processing orders, and providing product or service information. They often use customer relationship management (CRM) tools and develop communication skills while supporting the customer service team in a retail, corporate, or logistics environment.

What are the big 4 internships?

The 'Big 4' internships typically refer to internship programs offered by the four largest professional services firms: Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG. These internships provide opportunities in audit, consulting, tax, and advisory services and are highly competitive for students pursuing careers in accounting and finance.

What is export customer service job description?

An export customer service role involves assisting clients with international orders, processing shipments, and ensuring compliance with export regulations. The job requires strong communication skills, knowledge of logistics and documentation, and proficiency with customer management tools. It aims to facilitate smooth international transactions and maintain customer satisfaction.
What cities are hiring for Internship Export Customer Service jobs? Cities with the most Internship Export Customer Service job openings:
What are the most commonly searched types of Export Customer Service jobs? The most popular types of Export Customer Service jobs are:
What states have the most Internship Export Customer Service jobs? States with the most job openings for Internship Export Customer Service jobs include:

Air Export - Customer Service

Expeditors

Salt Lake City, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Expeditors rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

44th of 358 rated logistics


Job description

Company Description

Below is information about the current air export customer service role open in Salt Lake City. Please take the time to thoroughly review the expectations, duties, and qualifications. If this is a position you would like to pursue, discuss with your direct manager or supervisor, and then complete the online application.

    Job Description

    Air Export Customer Service Agent

    Scope of Position

    External Communication to Customers, Providers, Agents and EI Network, Reporting. Coordination and Collaboration with OPS for Timely Process Flow.

    Major Duties and Responsibilities (Included but not limited to below)

    • Utilize AEX Workboard for Reporting and Monitoring
    • Interact with our customers in arranging their international shipments, meeting customer service standards
    • Coordinate all service provider requests or escalations and communicate requirements to OPS team.
    • Adhere to strict compliance standards and requirements pertaining to both internal and external regulations in accordance with controls
    • Ensure all customers standard operating procedures are followed and are in place and updated as applicable.
    • Handle all overseas communications in regard to Customer Service specific requests or coordinate with OPS team for support.
    • Manage all Customer Reports and ensure they are sent out on required cadence
    • Supporting customers with inquiries regarding compliance, documentation and export regulations and provide resources to them if required
    • Understand and provide general pricing per requests to customers.
    Qualifications

    Air Export Customer Service preferred qualifications:

    • 6 months to 1 year of Expeditors Operational Experience 
    • Excellent written communication skills
    • Demonstrated customer service skills and proven interpersonal skills.
    • IATA/FIATA
    • LATAM Certification
    • Hazardous Materials Certification

    Additional Information

    Expeditors offers excellent benefits:

    • Paid Vacation (first year prorated based off month of hire then eligible for 15 days) 
    • Annual Paid Holidays (10)
    • Potential Flexible Days (2)
    • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
    • 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
    • Employee Stock Purchase Plan (ESPP)
    • Medical, Prescription Drug, Dental & Vision Coverage
    • Health Savings Account (HSA)
    • Life and Disability Insurance
    • Paid Parental Leave (additional eligibility criteria)
    • Dependent Care Flexible Spending Account (DC FSA)
    • Employee Assistance Program (EAP)
    • Training and Personnel Development Program
    • Educational Assistance and Reimbursement
    • Position is full time (40 hours per week) Monday through Friday 8am-5pm

    What Expeditors employees say

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