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Internship Export Customer Service Jobs (NOW HIRING)

Sea Export Customer Service Position Summary The Sea Export Customer Service / Sea Logistics Customer Care Specialist plays a key role in managing export shipments and delivering superior customer ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Customer Service Specialist

Irving, TX ยท On-site

$16.25 - $21.50/hr

... Service role . You'll learn our global logistics operations from the ground up, gaining hands-on ... Managing export cargo movements * Building strong relationships with customers and internal teams ...

$14 - $19/hr

The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Experience with Exports (highly preferred) * Strong written and verbal English communication skills ...

Ocean Export LCL Coordinator

Atlanta, GA ยท On-site

$21.25 - $28.25/hr

Minimum 1-3 years' experience in LCL ocean export customer service and/or operations is required, preferably from a NVOCC background, but a candidate with VOCC or freight forwarder experience will ...

Export Dealer Service Representative

Miami Lakes, FL ยท On-site

$41K - $54K/yr

Job Information Are you passionate about providing top-notch customer service and support in a dynamic, global environment? Do you excel in managing logistics and export processes while ensuring ...

Export Coordinator - Tank Container

Houston, TX ยท On-site

$39K - $51K/yr

Develops and maintains excellent customer service to internal and external customers. * Receives, reviews, and processes export documentation for an assigned base of accounts. * Processes and follows ...

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Internship Export Customer Service information

Is 22 too old for an internship?

For an Internship Export Customer Service role, 22 is not considered too old; internships often target students or early-career individuals, but many companies accept applicants of various ages. Age should not be a barrier if you meet the required skills, such as communication and customer service, and are eager to learn and gain experience.

What do customer service interns do?

Customer service interns assist with handling customer inquiries, processing orders, and providing product or service information. They often use customer relationship management (CRM) tools and develop communication skills while supporting the customer service team in a retail, corporate, or logistics environment.

What are the big 4 internships?

The 'Big 4' internships typically refer to internship programs offered by the four largest professional services firms: Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG. These internships provide opportunities in audit, consulting, tax, and advisory services and are highly competitive for students pursuing careers in accounting and finance.

What is export customer service job description?

An export customer service role involves assisting clients with international orders, processing shipments, and ensuring compliance with export regulations. The job requires strong communication skills, knowledge of logistics and documentation, and proficiency with customer management tools. It aims to facilitate smooth international transactions and maintain customer satisfaction.
What cities are hiring for Internship Export Customer Service jobs? Cities with the most Internship Export Customer Service job openings:
What are the most commonly searched types of Export Customer Service jobs? The most popular types of Export Customer Service jobs are:
What states have the most Internship Export Customer Service jobs? States with the most job openings for Internship Export Customer Service jobs include:
Sea Export Customer Service

Sea Export Customer Service

Employbridge

Detroit, MI โ€ข On-site

$24.04/hr

Full-time

Re-posted 6 hours ago


Job description

Sea Export Customer Service


Position Summary

The Sea Export Customer Service / Sea Logistics Customer Care Specialist plays a key role in managing export shipments and delivering superior customer experience. This position coordinates the full lifecycle of sea export operations, supports customers with proactive communication, handles documentation, and ensures compliance with global logistics standards.


Key Responsibilities


  • Coordinate the complete export shipment process, including booking, pick-up/inland transport arrangements, and routing.
  • Prepare and manage all export documentation such as Bills of Lading, Certificates of Origin, export declarations (AES), and commercial documents.
  • Update shipment statuses, ensure accurate data entry, and maintain high data quality throughout the shipment lifecycle.
  • Track and trace shipments, ensuring timely delivery and resolving issues as necessary.
  • Maintain upโ€toโ€date Standard Operating Procedures (SOPs), customer profiles, rates, and routing preferences.


Customer Service & Engagement

  • Serve as the primary contact for sea export customers, providing guidance, answering questions, and resolving complaints.
  • Proactively communicate with customers, vendors, carriers, truckers, and overseas offices.
  • Qualify customer inquiries, prepare and follow up on quotations within pricing guidelines.
  • Support customer onboarding and ensure proper transfer of requirements into systems.
  • Monitor customer satisfaction and provide feedback to improve service delivery.


Financial & Compliance

  • Collaborate with Finance to adjust credit limits and address financial issues as needed.
  • Negotiate costโ€effective rates with carriers and service providers to support profitability.
  • Identify, analyze, and resolve billing discrepancies to ensure alignment with customer SOPs.
  • Ensure compliance with export regulations, INCOTERMS, and relevant agency requirements (FMC, EAR, Hazmat, etc.).


Qualifications & Skills

  • 2โ€“5 years of experience in sea freight export logistics or freight forwarding.
  • Strong understanding of international shipping procedures, export compliance, and INCOTERMS.
  • Familiarity with export documents: Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin.
  • Basic to intermediate knowledge of U.S. regulatory frameworks (FAA, FMC, EAR, Hazmat).
  • Excellent communication and customer service skills.
  • Strong problemโ€solving and multitasking abilities under time pressure.
  • Proficiency in Microsoft Office; familiarity with logistics systems preferred.

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About employbridge

Sourced by ZipRecruiter

The EmployBridge Story EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within. At EmployBridge, we operate an entire family of specialty staffing companies that include: Decca, Hire Dynamics, ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Duluth, GA, US

Year founded

1985