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Internship Export Customer Service Jobs (NOW HIRING)

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ · On-site

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Dixon

Export Customer Support

Chestertown, MD

$18 - $23/hr

Export Customer Support Location: 1 Dixon Square, Chestertown, MD 21620 Work Hours: 8:00 AM to 5:00 ... Strong customer service mindset with a positive, professional attitude * Effective written ...

The Dixon Group

Export Customer Support

Chestertown, MD · On-site

$18 - $23/hr

Export Customer Support Location: 1 Dixon Square, Chestertown, MD 21620 Work Hours: 8:00 AM to 5:00 ... Strong customer service mindset with a positive, professional attitude * Effective written ...

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Air Export - Customer Service

Expeditors

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Expeditors rating

8.1

Company rating: 8.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

44th of 365 rated logistics

Job description

Company Description
Below is information about the current air export customer service role open in Salt Lake City. Please take the time to thoroughly review the expectations, duties, and qualifications. If this is a position you would like to pursue, discuss with your direct manager or supervisor, and then complete the online application.
Job Description
Air Export Customer Service Agent
Scope of Position
External Communication to Customers, Providers, Agents and EI Network, Reporting. Coordination and Collaboration with OPS for Timely Process Flow.
Major Duties and Responsibilities (Included but not limited to below)
  • Utilize AEX Workboard for Reporting and Monitoring
  • Interact with our customers in arranging their international shipments, meeting customer service standards
  • Coordinate all service provider requests or escalations and communicate requirements to OPS team.
  • Adhere to strict compliance standards and requirements pertaining to both internal and external regulations in accordance with controls
  • Ensure all customers standard operating procedures are followed and are in place and updated as applicable.
  • Handle all overseas communications in regard to Customer Service specific requests or coordinate with OPS team for support.
  • Manage all Customer Reports and ensure they are sent out on required cadence
  • Supporting customers with inquiries regarding compliance, documentation and export regulations and provide resources to them if required
  • Understand and provide general pricing per requests to customers.

Qualifications
Air Export Customer Service preferred qualifications:
  • 6 months to 1 year of Expeditors Operational Experience
  • Excellent written communication skills
  • Demonstrated customer service skills and proven interpersonal skills.
  • IATA/FIATA
  • LATAM Certification
  • Hazardous Materials Certification

Additional Information
Expeditors offers excellent benefits:
  • Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
  • Annual Paid Holidays (10)
  • Potential Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
  • 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement
  • Position is full time (40 hours per week) Monday through Friday 8am-5pm

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