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Internship Export Customer Service Jobs (NOW HIRING)

This role requires strong knowledge of international shipping regulations, carrier negotiations, export documentation, and customer service. The manager serves as the primary point of contact between ...

Customer Service Associate

Lihue, HI · On-site

$14.25 - $19.75/hr

Supervisor, Customer Service Location : U.S. Remote Position Overview The Associate, Customer ... Manages complex situations for domestic and export customer accounts (last minute changes, freight ...

Accurate and timely entry of customer orders * Handle daily service and order activities. * Work ... Minimum 3-4 years working in an export or import logistics capacity Skills & Abilities:

Customer Service Representative

Tampa, FL · Hybrid

$14.50 - $19.75/hr

Distribution experience and an export or import background preferred. • Good written and verbal ... customer service and fast-paced environment • Must work well in a team environment • Must ...

Customer Services Representative

Ashtabula, OH

$14.50 - $19.75/hr

Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented preferred, with knowledge of customs and shipping documentation requirements. * Proficiency in SAP or ...

Customer Service Rep - Export

Edison, NJ · Hybrid

$50K - $65K/yr

Customer Service Rep - Export Location: Edison, NJ Job Purpose : As a Customer Service Rep - Export at Hillebrand Gori, you will play a role in providing day-to-day administrative support with ...

Dallas, TX Order: 8523 Order Type : Long-Term Customer Service/ Import Export Agent I.K. Hofmann is looking for an immediate long-term contract opening for an Import Export Agent in Dallas, Texas for ...

Be Seen First

RemX is hiring a Bilingual Customer Service Representative/Export with required export experience to support order processing and international shipments. Hours: 8 am - 5 pm Monday-Thursday and 8:00 ...

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Internship Export Customer Service information

What cities are hiring for Internship Export Customer Service jobs? Cities with the most Internship Export Customer Service job openings:
What are the most commonly searched types of Export Customer Service jobs? The most popular types of Export Customer Service jobs are:
What states have the most Internship Export Customer Service jobs? States with the most job openings for Internship Export Customer Service jobs include:
Ocean Export Manager - 77073

Ocean Export Manager - 77073

Staff Solve

Houston, TX

Full-time

Posted 25 days ago


Job description

Ocean Exports Manager – 77073
Position Overview
The Ocean Exports Manager oversees and manages all aspects of ocean export operations to ensure the efficient, compliant, and cost-effective movement of goods to international destinations. This role requires strong knowledge of international shipping regulations, carrier negotiations, export documentation, and customer service. The manager serves as the primary point of contact between clients, carriers, customs brokers, and internal departments to ensure seamless logistics execution.
Key Responsibilities
  • Manage Ocean Export Operations: Oversee day-to-day export shipments from booking through delivery, ensuring all documentation and compliance requirements are met.
  • Carrier & Vendor Coordination: Negotiate rates and service agreements with ocean carriers, freight forwarders, and other logistics partners to optimize cost and performance.
  • Documentation & Compliance: Prepare, review, and manage export documentation (Bills of Lading, Commercial Invoices, Packing Lists, Certificates of Origin, etc.) in accordance with international trade regulations and company policies.
  • Customer Relations: Serve as the main liaison for export customers, providing updates, resolving issues, and ensuring timely communication.
  • Customs & Regulatory Compliance: Ensure adherence to all U.S. and foreign export laws (including AES filings, Incoterms, and documentation for hazardous or restricted cargo).
  • Team Leadership: Supervise and train export coordinators or specialists, fostering a culture of accuracy, accountability, and continuous improvement.
  • Performance Tracking: Monitor KPIs related to shipment accuracy, transit times, cost efficiency, and customer satisfaction.
  • Problem Resolution: Troubleshoot shipment delays, documentation discrepancies, or customs clearance issues proactively.
  • Collaboration: Work closely with sales, warehousing, finance, and procurement teams to align shipping schedules with business needs.
Qualifications
Education: Bachelor’s degree in International Business, Supply Chain Management, Logistics, or a related field (or equivalent experience).
Experience: 5+ years in ocean export operations, including at least 2 years in a supervisory or management role.
Knowledge: Strong understanding of international shipping documentation, Incoterms, and U.S. export regulations.
Technical Skills: Proficiency with logistics software (CargoWise, SAP, or similar), Microsoft Office Suite, and online carrier portals.
Soft Skills: Excellent communication, leadership, organizational, and problem-solving abilities.
Certifications (Preferred): IATA/FIATA Certification, Customs Broker License, or Certified Export Specialist (CES).

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About Staff Solve

Sourced by ZipRecruiter

Staff Solve, Inc is a customer-driven, full-service employment agency that provides the community with superior customer service in placing skilled professionals for direct hire and temporary positions. We offer personal attention to detail and total commitment to excellence to serve the business and individual needs of our clients and community. Based on our knowledge of the workforce and accomplished staff, Staff Solve has helped thousands of people and organizations for over 27 years. Our mission pushes us to respond in a prompt, effective manner while maintaining the utmost professional standards for excellence and respect in our industry.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Houston, TX, US

Year founded

1994

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