1

Overnight Export Customer Service Jobs (NOW HIRING)

Sea Export Customer Service Position Summary The Sea Export Customer Service / Sea Logistics Customer Care Specialist plays a key role in managing export shipments and delivering superior customer ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

LCL Export Customer Service

South Ozone Park, NY · On-site

$16.75 - $22.75/hr

Export LCL Customer Service Summary: Provides ocean and airfreight quotations and bookings including inland/pick up rates; support general office operations whenever needed. Essential Duties and ...

The Export Supervisor leads the Export Customer Service Team and owns the end-to-end administrative execution of every export order -- from customer PO through documentation, fumigation, loading, and ...

LCL Export Customer Service

Jamaica, NY · On-site

$16.75 - $22.75/hr

Export LCL Customer Service Summary: Provides ocean and airfreight quotations and bookings including inland/pick up rates; support general office operations whenever needed. Essential Duties and ...

11650A - Supervisor, Export

Pico Rivera, CA · On-site

$33.80 - $35.59/hr

For over 100 years, BakeMark has stood for excellence in quality and service, for our customers ... BakeMark's Export business serves customers across the Middle East, Europe, Asia, Latin America ...

next page

Showing results 1-20

Overnight Export Customer Service information

See salary details

$16

$21

$28

How much do overnight export customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for overnight export customer service in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Export Customer Service jobs? The most popular types of Export Customer Service jobs are:
Infographic showing various Overnight Export Customer Service job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 33% Physical, 34% Hybrid, and 33% Remote job distribution, with an average salary of $45,732 per year, or $22 per hour.
Sea Export Customer Service

Sea Export Customer Service

Employbridge

Detroit, MI • On-site

$24.04/hr

Full-time

Posted 19 days ago


Job description

Sea Export Customer Service


Position Summary

The Sea Export Customer Service / Sea Logistics Customer Care Specialist plays a key role in managing export shipments and delivering superior customer experience. This position coordinates the full lifecycle of sea export operations, supports customers with proactive communication, handles documentation, and ensures compliance with global logistics standards.


Key Responsibilities


  • Coordinate the complete export shipment process, including booking, pick-up/inland transport arrangements, and routing.
  • Prepare and manage all export documentation such as Bills of Lading, Certificates of Origin, export declarations (AES), and commercial documents.
  • Update shipment statuses, ensure accurate data entry, and maintain high data quality throughout the shipment lifecycle.
  • Track and trace shipments, ensuring timely delivery and resolving issues as necessary.
  • Maintain up‐to‐date Standard Operating Procedures (SOPs), customer profiles, rates, and routing preferences.


Customer Service & Engagement

  • Serve as the primary contact for sea export customers, providing guidance, answering questions, and resolving complaints.
  • Proactively communicate with customers, vendors, carriers, truckers, and overseas offices.
  • Qualify customer inquiries, prepare and follow up on quotations within pricing guidelines.
  • Support customer onboarding and ensure proper transfer of requirements into systems.
  • Monitor customer satisfaction and provide feedback to improve service delivery.


Financial & Compliance

  • Collaborate with Finance to adjust credit limits and address financial issues as needed.
  • Negotiate cost‐effective rates with carriers and service providers to support profitability.
  • Identify, analyze, and resolve billing discrepancies to ensure alignment with customer SOPs.
  • Ensure compliance with export regulations, INCOTERMS, and relevant agency requirements (FMC, EAR, Hazmat, etc.).


Qualifications & Skills

  • 2–5 years of experience in sea freight export logistics or freight forwarding.
  • Strong understanding of international shipping procedures, export compliance, and INCOTERMS.
  • Familiarity with export documents: Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin.
  • Basic to intermediate knowledge of U.S. regulatory frameworks (FAA, FMC, EAR, Hazmat).
  • Excellent communication and customer service skills.
  • Strong problem‐solving and multitasking abilities under time pressure.
  • Proficiency in Microsoft Office; familiarity with logistics systems preferred.

employbridge logo

About employbridge

Sourced by ZipRecruiter

The EmployBridge Story EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within. At EmployBridge, we operate an entire family of specialty staffing companies that include: Decca, Hire Dynamics, ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Duluth, GA, US

Year founded

1985