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Ocean Export Customer Service Jobs (NOW HIRING)

Scan-Group

Ocean Export LCL Coordinator

Atlanta, GA · On-site

$21.25 - $28.25/hr

Minimum 1-3 years' experience in LCL ocean export customer service and/or operations is required, preferably from a NVOCC background, but a candidate with VOCC or freight forwarder experience will ...

Staff Solve

Ocean Export Manager - 77073

Houston, TX

Ocean Exports Manager - 770 73 Position Overview The Ocean Exports Manager oversees and manages all ... customer service. The manager serves as the primary point of contact between clients, carriers ...

Leschaco

Export Coordinator

Jersey City, NJ · On-site

$23 - $30.75/hr

... of Ocean Export Customer Service Representative in our Miami Office. * Coordinate shipments with Shippers and Receivers * Communicate with customers, staff and vendors * Correspond with overseas ...

RemX

Be Seen First

Ocean Export Coordinator

Bensenville, IL · On-site

$25/hr

... compliance, and deliver top-tier service in a fast-paced logistics environment. Key ... and customer compliance · Coordinate with carriers, drayage partners, and internal teams · ...

RemX

Ocean Export Coordiantor

Wayne, PA · On-site

$25/hr

... compliance, and deliver top-tier service in a fast-paced logistics environment. Key ... Ensure regulatory and customer compliance * Coordinate with carriers, drayage partners, and ...

New

The LaSalle Group

Ocean Export Coordinator

Wood Dale, IL · On-site

$20 - $25/hr

... customer satisfaction Ocean Export Coordinator Requirements: * 2+ years of logistics or freight ... LaSalle Network is the leading provider of direct hire and temporary staffing services. For over ...

New

OCEANAIR Inc

Ocean Export Agent

Peabody, MA · On-site

$19.23 - $28.46/hr

Ocean Export Agent Reports to: Export Manager Location: Peabody, MA Compensation: $19.23-$28.46 per ... Provide professional customer service and respond to inquiries * Follow standard procedures and ...

OCEANAIR Inc

Ocean Export Agent

Peabody, MA · On-site

$19.23 - $28.46/hr

Ocean Export Agent Reports to: Export Manager Location: Peabody, MA Compensation: $19.23-$28.46 per ... Provide professional customer service and respond to inquiries * Follow standard procedures and ...

Rhenus Group

Ocean Export Coordinator

Des Plaines, IL · On-site

$21.50 - $28.75/hr

Coordinate and manage ocean export shipments from booking through final delivery for both FCL and ... Strong communication, customer service, and relationship management skills. * Excellent ...

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Ocean Export Customer Service information

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How much do ocean export customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for ocean export customer service in the United States is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What does an ocean export specialist do?

An ocean export specialist manages the shipment of goods via ocean freight, coordinating with carriers, preparing export documentation, and ensuring compliance with customs regulations. They handle booking cargo space, track shipments, and communicate with clients and logistics partners to ensure timely delivery.

What are Ocean Export Customer Service representatives?

Ocean Export Customer Service representatives are professionals who coordinate and manage the shipment of goods by sea for customers. They handle documentation, communication with shipping lines and customs, track shipments, and resolve any issues that arise during the export process. Their goal is to ensure that cargo is shipped efficiently, complies with international regulations, and meets customer requirements. They act as a key point of contact between clients, carriers, and other logistics partners.

What are the highest paying ocean jobs?

In ocean export customer service, higher salaries are often associated with managerial roles, such as export managers or logistics supervisors, especially those with extensive experience and certifications. Positions involving international coordination, compliance, or specialized knowledge of shipping regulations tend to offer higher compensation. Advanced skills in supply chain management and proficiency with industry software can also contribute to increased earnings.

What are the key skills and qualifications needed to thrive as an Ocean Export Customer Service representative, and why are they important?

To thrive as an Ocean Export Customer Service representative, you need strong knowledge of international shipping regulations, documentation, and logistics processes, typically backed by experience in freight forwarding or a related field. Familiarity with transportation management systems (TMS), cargo tracking software, and common office applications is important. Excellent communication, problem-solving, and organizational skills distinguish top performers in this role. These capabilities ensure efficient shipment handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced global environment.

What are some common challenges faced by Ocean Export Customer Service professionals, and how can they be managed?

Ocean Export Customer Service professionals often encounter challenges such as managing last-minute booking changes, coordinating with multiple stakeholders across time zones, and ensuring compliance with international shipping regulations. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Building strong relationships with carriers, freight forwarders, and clients also helps streamline processes and resolve issues quickly, making the role both dynamic and rewarding.

What is export customer service job description?

An export customer service representative handles communication with clients and freight forwarders to coordinate the shipment of goods internationally. They process export documentation, track shipments, resolve issues, and ensure compliance with customs regulations, often using logistics software. Strong communication skills and knowledge of export procedures are essential for this role.

How do I get into the import export field?

To enter the import export field, including roles like Ocean Export Customer Service, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with shipping documentation and customs procedures. Gaining relevant experience through internships or entry-level positions and obtaining certifications such as the Certified Export Specialist can improve job prospects.

What is the difference between Ocean Export Customer Service vs Ocean Import Customer Service?

AspectOcean Export Customer ServiceOcean Import Customer Service
Primary FocusHandling export shipments, documentation, and client communication for outbound cargoManaging import shipments, clearance, and coordination for inbound cargo
CredentialsTypically requires logistics certifications, familiarity with export regulationsSimilar credentials, with emphasis on import compliance and customs procedures
Work EnvironmentFreight forwarders, shipping lines, logistics companiesFreight forwarders, customs brokers, shipping lines

Both roles involve customer service in international shipping but focus on different shipment directions. Ocean Export Customer Service handles outbound shipments, while Ocean Import Customer Service manages inbound cargo. They share similar credentials and work environments, but their responsibilities differ based on shipment flow.

More about Ocean Export Customer Service jobs
What job categories do people searching Ocean Export Customer Service jobs look for? The top searched job categories for Ocean Export Customer Service jobs are:
Ocean Export Customer Service jobs near you
Infographic showing various Ocean Export Customer Service job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 36% As Needed, 48% Full Time, 3% Part Time, 10% Nights, and 1% Summer. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,546 per year, or $23.3 per hour.

Ocean Export LCL Coordinator

Scan-Group

Atlanta, GA • On-site

$21.25 - $28.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Ocean Export LCL Coordinator
Department: Operations
Employment Type: Full Time
Location: Atlanta, GA
Reporting To: Sararsha Glover
Description
As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world's leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company's truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a 'one stop' provider of worldwide transportation solutions. (Website: www.shipco.com)
Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our ATL branch located in College Park, GA for an experienced Ocean Export LCL Coordinator.
We are looking for a candidate who is proactive, dynamic, highly motivated, reliable, and who understands and appreciates the importance of a team effort. The candidate should also possess the ability to 'think outside the box', and think and work outside their local market, and be aware of various time zones and regional norms for all parties involved.
Key Responsibilities
  • Assist customer requests for assistance in bookings, quotes, pickups, and general transportation-related questions.
  • Ensure Inland Pickups are followed through, and Inland Transportation agreements are met.
  • Reach out to overseas offices and agents for hazardous and other required approvals.
  • Troubleshooting between customers and Shipco/Agent offices.
  • Ensure that shipments processed comply with the laws and regulations governing the US Export Industry
  • Other duties as assigned.

Skills, Knowledge and Expertise
  • Minimum 1-3 years' experience in LCL ocean export customer service and/or operations is required, preferably from a NVOCC background, but a candidate with VOCC or freight forwarder experience will also be considered.
  • Knowledgeable in all aspects of export customer service and/or operations.
  • Strong data entry skills required.
  • Excellent verbal and written communication skills, excellent organization skills, attention to detail, and an aptitude for a fast-paced, multi-tasking, customer service-minded environment.
  • Resourceful and out-of-the-box thinking.
  • Relies on pre-established guidelines.

Benefits
We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.
We offer medical, dental, life, and vision insurance, STD, and LTD insurance. We also offer a flexible benefits account, an optional wellness program, and a matching 401(k) plan.
Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.

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