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Ocean Export Customer Service Jobs (NOW HIRING)

Staff Solve

Ocean Export Manager - 77073

Houston, TX · On-site

Ocean Exports Manager - 770 73 Position Overview The Ocean Exports Manager oversees and manages all ... customer service. The manager serves as the primary point of contact between clients, carriers ...

Openwork

Ocean Export Agent

Houston, TX

$24 - $25/hr

We're seeking someone who can confidently manage ocean export shipments from booking through vessel departure while providing excellent customer service and maintaining accurate, compliant ...

Staff Solve

Ocean Export Agent - 77073

Houston, TX · On-site

$60K - $70K/yr

... customer service. The ideal candidate will possess strong operational knowledge of ocean export ... procedures, documentation requirements, carrier relationships, and regulatory compliance. Key ...

Openwork

Ocean Export Agent

Houston, TX · On-site

$24 - $25/hr

We're looking for someone who can confidently manage ocean export shipments from booking through final departure while providing exceptional service to customers and overseas partners. What You'll Be ...

RemX

Ocean Export Coordinator

Wayne, PA · On-site

$25/hr

Ocean Export Coordinator Location: Bensenville, IL Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay ... Recent graduates with strong administrative or customer service experience are welcome to apply

New

Nippon Express USA

Ocean Export Coordinator

Houston, TX · On-site

$23 - $27/hr

Communicate with customers, carriers, warehouses, and other service providers. * Prepare and review export documentation. * Track shipment status and help resolve scheduling or service issues.

Nippon Express USA

Ocean Export Coordinator

Houston, TX · On-site

$23 - $27/hr

Communicate with customers, carriers, warehouses, and other service providers. * Prepare and review ... Experience in ocean export, freight forwarding, logistics, or a related field preferred. * Strong ...

Expeditors

Ocean Export Agent

Hazelwood, MO · On-site

... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...

Expeditors

Ocean Export Agent

Franklin, WI · On-site

... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...

Nippon Express USA

Ocean Export Coordinator

Houston, TX · On-site

$23 - $27/hr

Communicate with customers, carriers, warehouses, and other service providers. * Prepare and review ... Experience in ocean export, freight forwarding, logistics, or a related field preferred. * Strong ...

Nippon Express USA

Ocean Export Coordinator

Atlanta, GA · On-site

$22.13 - $24.13/hr

Responsibilities Customer Service / Service Quality Coordination of daily shipments (documentation ... Experienced in all aspects of Ocean Export coordination (monitoring, dispatching, issuing invoices ...

Expeditors

Ocean Export Agent

Salt Lake City, UT

... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...

Expeditors

Ocean Export Agent

Salt Lake City, UT · On-site

... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...

Expeditors

Ocean Export Agent

Hazelwood, MO · On-site

... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...

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Ocean Export Customer Service information

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How much do ocean export customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ocean export customer service in the United States is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is an ocean export customer service representative?

Ocean Export Customer Service representatives are professionals who coordinate and manage the shipment of goods by sea for customers. They handle documentation, communication with shipping lines and customs, track shipments, and resolve any issues that arise during the export process. Their goal is to ensure that cargo is shipped efficiently, complies with international regulations, and meets customer requirements. They act as a key point of contact between clients, carriers, and other logistics partners.

What are the key skills and qualifications needed to thrive as an ocean export customer service representative?

To thrive as an Ocean Export Customer Service representative, you need strong knowledge of international shipping regulations, documentation, and logistics processes, typically backed by experience in freight forwarding or a related field. Familiarity with transportation management systems (TMS), cargo tracking software, and common office applications is important. Excellent communication, problem-solving, and organizational skills distinguish top performers in this role. These capabilities ensure efficient shipment handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced global environment.

What are some common challenges faced by ocean export customer service professionals, and how can they be managed?

Ocean Export Customer Service professionals often encounter challenges such as managing last-minute booking changes, coordinating with multiple stakeholders across time zones, and ensuring compliance with international shipping regulations. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Building strong relationships with carriers, freight forwarders, and clients also helps streamline processes and resolve issues quickly, making the role both dynamic and rewarding.

What is the difference between Ocean Export Customer Service vs Ocean Import Customer Service?

AspectOcean Export Customer ServiceOcean Import Customer Service
Primary FocusHandling export shipments, documentation, and client communication for outbound cargoManaging import shipments, clearance, and coordination for inbound cargo
CredentialsTypically requires logistics certifications, familiarity with export regulationsSimilar credentials, with emphasis on import compliance and customs procedures
Work EnvironmentFreight forwarders, shipping lines, logistics companiesFreight forwarders, customs brokers, shipping lines

Both roles involve customer service in international shipping but focus on different shipment directions. Ocean Export Customer Service handles outbound shipments, while Ocean Import Customer Service manages inbound cargo. They share similar credentials and work environments, but their responsibilities differ based on shipment flow.

More about Ocean Export Customer Service jobs

What job categories do people searching Ocean Export Customer Service jobs look for?

The top searched job categories for Ocean Export Customer Service jobs are:

Ocean Export Customer Service jobs near you
Infographic showing various Ocean Export Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,546 per year, or $23.3 per hour.

Export Customer Service/Traffic Coordinator - 21323

Compton, CA • On-site

TalentZok
Recruiting and Staffing Services • 51 - 200 employees
Learn more about TalentZokexternal

$21 - $22/hr

Temporary

Medical, Retirement

Posted 10 days ago

Job description

Logistics/Export Coordinator – TalentZok

 

OVERVIEW

 

Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.

Immediate opening for a Export Customer Service-Traffic Coordinator in Compton, CA who possesses:

  • 2+ Years in Customer Service in Ocean Export familiar with Traffic processes
  • Calling, Confirming and tracking freight and schedules
  • Familiar with Ocean Shipping Terms and Documents & NVOCC process is a +
  • Outlook - Proficient in Computers


 

FULL DESCRIPTION: This position would assist our Export Customer Service department with Traffic and preparing loads for CFS. Duties will be calling and booking carriers, tracking and tracing and updating schedules.

 

The selected candidate will be responsible for:

  • Calling and booking with carriers
  • Tracking and tracing
  • Preparing loads for CFS (Container Freight Station)
  • Confirming HAZ (Hazardous Materials) have been approved
  • Updating sailing schedules
  • Contacting shippers for documentation

Salary Range: $21.00 - $22.00/hour


More information can be found at www.talentzok.com   

Company Description

TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.