Ocean Exports Manager - 770 73 Position Overview The Ocean Exports Manager oversees and manages all ... customer service. The manager serves as the primary point of contact between clients, carriers ...
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Ocean Exports Manager - 770 73 Position Overview The Ocean Exports Manager oversees and manages all ... customer service. The manager serves as the primary point of contact between clients, carriers ...
Ocean Export Specialist
Edison, NJ · On-site
$65K/yr
This individual must ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. * Provide strong customer ...
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Ocean Export Specialist
Edison, NJ · On-site
$65K/yr
This individual must ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. * Provide strong customer ...
Ocean Export Specialist
Edison, NJ · On-site
$65K/yr
This individual must ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. * Provide strong customer ...
Quick apply
Ocean Export Specialist
Edison, NJ · On-site
$65K/yr
This individual must ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. * Provide strong customer ...
Ocean Export Agent - 77073
Houston, TX · On-site
$60K - $70K/yr
... customer service. The ideal candidate will possess strong operational knowledge of ocean export ... procedures, documentation requirements, carrier relationships, and regulatory compliance. Key ...
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Ocean Export Agent - 77073
Houston, TX · On-site
$60K - $70K/yr
... customer service. The ideal candidate will possess strong operational knowledge of ocean export ... procedures, documentation requirements, carrier relationships, and regulatory compliance. Key ...
Ocean Export Coordinator
Inwood, NY · On-site
$60K - $70K/yr
Provide exceptional customer service by responding promptly to inquiries and resolving shipment ... Minimum 3 years of Ocean Export logistics experience working directly for a freight forwarder
Ocean Export Coordinator
Inwood, NY · On-site
$60K - $70K/yr
Provide exceptional customer service by responding promptly to inquiries and resolving shipment ... Minimum 3 years of Ocean Export logistics experience working directly for a freight forwarder
Ocean Export Coordinator
$22.50 - $30.25/hr
Provide exceptional customer service by responding promptly to inquiries and resolving shipment ... Minimum 3 years of Ocean Export logistics experience working directly for a freight forwarder
Ocean Export Coordinator
$22.50 - $30.25/hr
Provide exceptional customer service by responding promptly to inquiries and resolving shipment ... Minimum 3 years of Ocean Export logistics experience working directly for a freight forwarder
Ocean Export Coordinator
Inwood, NY · On-site
$60K - $70K/yr
Provide exceptional customer service by responding promptly to inquiries and resolving shipment ... Qualifications & RequirementsMinimum 3 years of Ocean Export logistics experience working directly ...
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Ocean Export Coordinator
Inwood, NY · On-site
$60K - $70K/yr
Provide exceptional customer service by responding promptly to inquiries and resolving shipment ... Qualifications & RequirementsMinimum 3 years of Ocean Export logistics experience working directly ...
Ocean Export Supervisor
Chicago, IL · On-site
$68K - $91K/yr
Ocean Export Supervisor Job Location: Chicago, Illinois DHL Global Forwarding (DGF) manages the ... and Customer Service. This role drives performance of the ocean freight specialists team while ...
Ocean Export Supervisor
Chicago, IL · On-site
$68K - $91K/yr
Ocean Export Supervisor Job Location: Chicago, Illinois DHL Global Forwarding (DGF) manages the ... and Customer Service. This role drives performance of the ocean freight specialists team while ...
Air/Ocean Export Agent - 77067
Houston, TX · On-site
Air/Ocean Export Agent - 77067 Location: North Houston - 77032 Temp to Hire paying 50-60k Position ... Provide exceptional customer service and support to clients regarding export processes and shipment ...
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Air/Ocean Export Agent - 77067
Houston, TX · On-site
Air/Ocean Export Agent - 77067 Location: North Houston - 77032 Temp to Hire paying 50-60k Position ... Provide exceptional customer service and support to clients regarding export processes and shipment ...
Ocean Export Coordinator
Strongsville, OH · On-site
$25 - $36/hr
This individual must ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. * Demonstrate strong emphasis on ...
Ocean Export Coordinator
Strongsville, OH · On-site
$25 - $36/hr
This individual must ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. * Demonstrate strong emphasis on ...
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
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... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
Quick apply
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
Ocean Export Coordinator
Elk Grove Village, IL · On-site
$21.75 - $29/hr
OCEAN EXPORT COORDINATOR SUMMARY: The Ocean Export Coordinator is responsible for planning and ... customer based on product availability and request the service with the depot / truck company.
Ocean Export Coordinator
Elk Grove Village, IL · On-site
$21.75 - $29/hr
OCEAN EXPORT COORDINATOR SUMMARY: The Ocean Export Coordinator is responsible for planning and ... customer based on product availability and request the service with the depot / truck company.
Ocean Export Agent
Salt Lake City, UT · On-site
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
Ocean Export Agent
Salt Lake City, UT · On-site
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
Ocean Export Agent
Hazelwood, MO · On-site
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
Ocean Export Agent
Hazelwood, MO · On-site
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
Ocean Export Agent
Elkridge, MD · On-site
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
Ocean Export Agent
Elkridge, MD · On-site
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
New
... customer service-based approach to logistics. Expeditors is a global logistics company ... Track and Trace Ocean Export Files and reporting * Meet compliance at all times to regulations ...
New
Ocean Export Agent
Peabody, MA · On-site
$19.23 - $28.46/hr
Ocean Export Agent Reports to: Export Manager Location: Peabody, MA Compensation: $19.23-$28.46 per ... Provide professional customer service and respond to inquiries * Follow standard procedures and ...
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Ocean Export Agent
Peabody, MA · On-site
$19.23 - $28.46/hr
Ocean Export Agent Reports to: Export Manager Location: Peabody, MA Compensation: $19.23-$28.46 per ... Provide professional customer service and respond to inquiries * Follow standard procedures and ...
Ocean Export Customer Service information
See salary details
$15.14 - $16.74
6% of jobs
$16.74 - $18.33
5% of jobs
$19.13 is the 25th percentile. Wages below this are outliers.
$18.33 - $19.93
27% of jobs
The median wage is $21.10 / hr.
$19.93 - $21.53
16% of jobs
$21.53 - $23.12
11% of jobs
$23.12 - $24.72
4% of jobs
$24.72 - $26.31
2% of jobs
$27.27 is the 75th percentile. Wages above this are outliers.
$26.31 - $27.91
5% of jobs
$27.91 - $29.50
7% of jobs
$29.50 - $31.10
8% of jobs
$31.10 - $32.69
7% of jobs
$15
$23
$32
How much do ocean export customer service jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for ocean export customer service in the United States is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.
What is an ocean export customer service representative?
Ocean Export Customer Service representatives are professionals who coordinate and manage the shipment of goods by sea for customers. They handle documentation, communication with shipping lines and customs, track shipments, and resolve any issues that arise during the export process. Their goal is to ensure that cargo is shipped efficiently, complies with international regulations, and meets customer requirements. They act as a key point of contact between clients, carriers, and other logistics partners.
What are the key skills and qualifications needed to thrive as an ocean export customer service representative?
To thrive as an Ocean Export Customer Service representative, you need strong knowledge of international shipping regulations, documentation, and logistics processes, typically backed by experience in freight forwarding or a related field. Familiarity with transportation management systems (TMS), cargo tracking software, and common office applications is important. Excellent communication, problem-solving, and organizational skills distinguish top performers in this role. These capabilities ensure efficient shipment handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced global environment.
What are some common challenges faced by ocean export customer service professionals, and how can they be managed?
Ocean Export Customer Service professionals often encounter challenges such as managing last-minute booking changes, coordinating with multiple stakeholders across time zones, and ensuring compliance with international shipping regulations. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Building strong relationships with carriers, freight forwarders, and clients also helps streamline processes and resolve issues quickly, making the role both dynamic and rewarding.
What is the difference between Ocean Export Customer Service vs Ocean Import Customer Service?
| Aspect | Ocean Export Customer Service | Ocean Import Customer Service |
|---|---|---|
| Primary Focus | Handling export shipments, documentation, and client communication for outbound cargo | Managing import shipments, clearance, and coordination for inbound cargo |
| Credentials | Typically requires logistics certifications, familiarity with export regulations | Similar credentials, with emphasis on import compliance and customs procedures |
| Work Environment | Freight forwarders, shipping lines, logistics companies | Freight forwarders, customs brokers, shipping lines |
Both roles involve customer service in international shipping but focus on different shipment directions. Ocean Export Customer Service handles outbound shipments, while Ocean Import Customer Service manages inbound cargo. They share similar credentials and work environments, but their responsibilities differ based on shipment flow.
More about Ocean Export Customer Service jobs
What job categories do people searching Ocean Export Customer Service jobs look for? The top searched job categories for Ocean Export Customer Service jobs are:
Job description
Ocean Exports Manager – 77073
Position Overview
The Ocean Exports Manager oversees and manages all aspects of ocean export operations to ensure the efficient, compliant, and cost-effective movement of goods to international destinations. This role requires strong knowledge of international shipping regulations, carrier negotiations, export documentation, and customer service. The manager serves as the primary point of contact between clients, carriers, customs brokers, and internal departments to ensure seamless logistics execution.
Key Responsibilities
- Manage Ocean Export Operations: Oversee day-to-day export shipments from booking through delivery, ensuring all documentation and compliance requirements are met.
- Carrier & Vendor Coordination: Negotiate rates and service agreements with ocean carriers, freight forwarders, and other logistics partners to optimize cost and performance.
- Documentation & Compliance: Prepare, review, and manage export documentation (Bills of Lading, Commercial Invoices, Packing Lists, Certificates of Origin, etc.) in accordance with international trade regulations and company policies.
- Customer Relations: Serve as the main liaison for export customers, providing updates, resolving issues, and ensuring timely communication.
- Customs & Regulatory Compliance: Ensure adherence to all U.S. and foreign export laws (including AES filings, Incoterms, and documentation for hazardous or restricted cargo).
- Team Leadership: Supervise and train export coordinators or specialists, fostering a culture of accuracy, accountability, and continuous improvement.
- Performance Tracking: Monitor KPIs related to shipment accuracy, transit times, cost efficiency, and customer satisfaction.
- Problem Resolution: Troubleshoot shipment delays, documentation discrepancies, or customs clearance issues proactively.
- Collaboration: Work closely with sales, warehousing, finance, and procurement teams to align shipping schedules with business needs.
Qualifications
Education: Bachelor’s degree in International Business, Supply Chain Management, Logistics, or a related field (or equivalent experience).
Experience: 5+ years in ocean export operations, including at least 2 years in a supervisory or management role.
Knowledge: Strong understanding of international shipping documentation, Incoterms, and U.S. export regulations.
Technical Skills: Proficiency with logistics software (CargoWise, SAP, or similar), Microsoft Office Suite, and online carrier portals.
Soft Skills: Excellent communication, leadership, organizational, and problem-solving abilities.
Certifications (Preferred): IATA/FIATA Certification, Customs Broker License, or Certified Export Specialist (CES).
About Staff Solve
Sourced by ZipRecruiter
Staff Solve, Inc is a customer-driven, full-service employment agency that provides the community with superior customer service in placing skilled professionals for direct hire and temporary positions. We offer personal attention to detail and total commitment to excellence to serve the business and individual needs of our clients and community. Based on our knowledge of the workforce and accomplished staff, Staff Solve has helped thousands of people and organizations for over 27 years. Our mission pushes us to respond in a prompt, effective manner while maintaining the utmost professional standards for excellence and respect in our industry.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Houston, TX, US
Year founded
1994