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Ocean Export Customer Service Jobs (NOW HIRING)

Savino Del Bene

Ocean Export Coordinator

Chicago, IL · On-site

$22.75 - $30.50/hr

... Ocean Export Coordinators in Chicago to join our growing team. Essential Job Functions * Receive ... Ensure documentation is accurately processed, distributed and released to carrier, customers and ...

DSV A/S

Freight Forwarder - Ocean Export

Creve Coeur, MO · On-site

$20 - $23.50/hr

... with customers and third party service providers. This role involves coordinating with various ... Experience in ocean import and export is highly desirable Skills & Competencies Mathematical Skills

JAS

Ocean Export Specialst

Houston, TX · On-site

To provide customer service to exporting customers: bookings, rates, document production ... Coordinate and execute all ocean export shipments from booking through final delivery * Prepare and ...

Rock City Logistics

Be Seen First

Air & Ocean Export Operator

Southfield, MI · On-site

$48K - $58K/yr

Air & Ocean Export Operator (Freight Forwarding) Location: Southfield, MI (On-site) Job Summary: We ... Handle full file costing, generate timely customer invoicing, audit vendor invoices, and maximize ...

New

JAS

Ocean Export Specialst

Houston, TX · On-site

To provide customer service to exporting customers: bookings, rates, document production ... Coordinate and execute all ocean export shipments from booking through final delivery * Prepare and ...

Employbridge

Sea Export Customer Service

Detroit, MI · On-site

$24.04/hr

Sea Export Customer Service Position Summary The Sea Export Customer Service / Sea Logistics Customer Care Specialist plays a key role in managing export shipments and delivering superior customer ...

DSV A/S

Freight Forwarder, Ocean Export

Houston, TX · On-site

$21.53 - $28.25/hr

... customers and third-party service providers. This role requires strong organizational skills ... Experience in ocean exports is highly desirable Skills & Competencies Mathematical Skills * Ability ...

DSV A/S

Freight Forwarder, Ocean Export

Itasca, IL · On-site

$22.50 - $30.50/hr

Freight Forwarder, Ocean Export Time Type: Full Time Summary The Freight Forwarder, Ocean Export is ... Coordinate with internal teams, such as logistics and customer service, to ensure the timely and ...

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Ocean Export Customer Service information

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How much do ocean export customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for ocean export customer service in the United States is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

How much does a DHL Ocean import Specialist make?

An Ocean Export Customer Service Specialist, including roles like DHL Ocean import specialists, typically earns between $40,000 and $60,000 annually, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, and the role often requires strong communication skills and knowledge of shipping software.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Director or Customer Experience Manager tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. These positions typically require strong communication skills, strategic planning, and industry knowledge.

What are Ocean Export Customer Service representatives?

Ocean Export Customer Service representatives are professionals who coordinate and manage the shipment of goods by sea for customers. They handle documentation, communication with shipping lines and customs, track shipments, and resolve any issues that arise during the export process. Their goal is to ensure that cargo is shipped efficiently, complies with international regulations, and meets customer requirements. They act as a key point of contact between clients, carriers, and other logistics partners.

What are the key skills and qualifications needed to thrive as an Ocean Export Customer Service representative, and why are they important?

To thrive as an Ocean Export Customer Service representative, you need strong knowledge of international shipping regulations, documentation, and logistics processes, typically backed by experience in freight forwarding or a related field. Familiarity with transportation management systems (TMS), cargo tracking software, and common office applications is important. Excellent communication, problem-solving, and organizational skills distinguish top performers in this role. These capabilities ensure efficient shipment handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced global environment.

What are some common challenges faced by Ocean Export Customer Service professionals, and how can they be managed?

Ocean Export Customer Service professionals often encounter challenges such as managing last-minute booking changes, coordinating with multiple stakeholders across time zones, and ensuring compliance with international shipping regulations. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Building strong relationships with carriers, freight forwarders, and clients also helps streamline processes and resolve issues quickly, making the role both dynamic and rewarding.

What is export customer service job description?

An export customer service representative handles communication with clients and freight forwarders to coordinate the shipment of goods internationally. They prepare documentation, track shipments, resolve issues, and ensure compliance with export regulations, often using logistics software. Strong communication skills and knowledge of shipping procedures are essential for this role.

What is the job description of ocean export customer service?

Ocean export customer service involves coordinating and managing the shipment of goods via ocean freight, including preparing documentation, tracking shipments, communicating with carriers and clients, and resolving issues related to export processes. The role requires strong communication skills, knowledge of shipping regulations, and proficiency with logistics software. It often involves working closely with freight forwarders, customs authorities, and internal teams to ensure timely and accurate delivery of goods.

What is the difference between Ocean Export Customer Service vs Ocean Import Customer Service?

AspectOcean Export Customer ServiceOcean Import Customer Service
Primary FocusHandling export shipments, documentation, and client communication for outbound cargoManaging import shipments, clearance, and coordination for inbound cargo
CredentialsTypically requires logistics certifications, familiarity with export regulationsSimilar credentials, with emphasis on import compliance and customs procedures
Work EnvironmentFreight forwarders, shipping lines, logistics companiesFreight forwarders, customs brokers, shipping lines

Both roles involve customer service in international shipping but focus on different shipment directions. Ocean Export Customer Service handles outbound shipments, while Ocean Import Customer Service manages inbound cargo. They share similar credentials and work environments, but their responsibilities differ based on shipment flow.

More about Ocean Export Customer Service jobs
What job categories do people searching Ocean Export Customer Service jobs look for? The top searched job categories for Ocean Export Customer Service jobs are:
Ocean Export Customer Service jobs near you
Infographic showing various Ocean Export Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,546 per year, or $23.3 per hour.
Ocean Export Logistics Coordinator

Ocean Export Logistics Coordinator

Bdp International

Bensenville, IL • On-site

$22 - $29.25/hr

Other

Retirement

Re-posted 4 days ago

Job description

About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere.

Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Responsibilities: Individual to be a resource, responsible to coordinate export trafficking functions, data entry, and document distribution duties associated with customer export shipments through BDP. 1) Order Processing: Receive documents and initiate logging process, confirm data received is in compliance with all US Custom requirements, process all documents in accordance with requirements, coordinate cargo availability and arrange pickup and delivery, and finalize billing and distribute documents as required. 2) Shipment Status reporting: Review daily monitoring reports, ensure all measurements standards are met, and proactively report non-conformances.

3) Maintenance: Ensure all tables complete and current, assist in accounting issues, perform RFI/RFQ as required, and ensure all communications are prompt and content is accurate. 4) Prepares export declarations and related Bills of Lading in Ocean Exports. 5) Coordinates the outbound movement of international freight shipments.

6) Establishing rates and services with third party carriers. 7) Some knowledge of interpreting Letters of Credit would be an asset.Requirements: The ideal candidate must have two (2) to three (3) of experience handling ocean export functions Prefer at least one (1) to three (3) years of experience in a customer service type environment. A college degree is preferred but not required

Must be able to work in a fast paced office. Good communication, attention to detail, and organizational skills required. Candidate must possess a strong team work attitude.

Leadership experience is a strongly desired. Candidate must be PC literate with MS Office applications. Please note: There is no relocation or immigration assistance associated with this opening.

Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment. Please visit our website: www.bdpinternational.com *** This is a great opportunity to advance your career

Come join our growing BDP team!*** BDP International - The Employer of Choice Follow BDP International Career Pages. Facebook l Twitter l LinkedIn #LI-CB1Requirements: The ideal candidate must have two (2) to three (3) of experience handling ocean export functions Prefer at least one (1) to three (3) years of experience in a customer service type environment. A college degree is preferred but not required.

Must be able to work in a fast paced office. Good communication, attention to detail, and organizational skills required. Candidate must possess a strong team work attitude.

Leadership experience is a strongly desired. Candidate must be PC literate with MS Office applications. Please note: There is no relocation or immigration assistance associated with this opening.

Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment. Please visit our website: www.bdpinternational.com *** This is a great opportunity to advance your career

Come join our growing BDP team!*** BDP International - The Employer of Choice Follow BDP International Career Pages. Facebook l Twitter l LinkedIn #LI-CB1

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