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How much do accolade support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for accolade support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Accolade Support job?

An Accolade Support job typically involves providing customer service, technical assistance, or troubleshooting support for clients. Employees in this role help resolve issues, answer inquiries, and ensure a positive customer experience. Responsibilities may include phone, email, or chat support, depending on the company's needs. Strong communication, problem-solving skills, and patience are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Accolade Support position, and why are they important?

To thrive as Accolade Support, you need strong customer service skills, problem-solving abilities, and a basic understanding of healthcare benefits or employer-sponsored health programs. Familiarity with CRM software, ticketing systems, and secure communication tools is often expected, along with any relevant certifications in customer support or healthcare administration. Exceptional listening, patience, and clear communication help individuals excel in supporting members and collaborating within a team. These skills ensure efficient assistance, high customer satisfaction, and effective navigation of complex benefit inquiries.

What is a typical day like for someone working in Accolade Support?

A typical day in Accolade Support involves assisting members with questions about their healthcare benefits, troubleshooting issues related to coverage, and helping users navigate available resources or programs. Team members often communicate via phone, email, or online chat, using dedicated platforms to track and resolve cases. The role requires frequent collaboration with healthcare professionals, insurance providers, and internal departments to coordinate support and find solutions. Success in this position comes from balancing efficiency and empathy, as each interaction directly impacts the member's experience.

What cities are hiring for Accolade Support jobs? Cities with the most Accolade Support job openings:
What are the most commonly searched types of Accolade Support jobs? The most popular types of Accolade Support jobs are:
What states have the most Accolade Support jobs? States with the most job openings for Accolade Support jobs include:
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Accolade Support jobs near you
Infographic showing various Accolade Support job openings in the United States as of May 2026, with employment types broken down into 80% Part Time, and 20% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Floor Technician

Accolade Healthcare of Waterloo

Waterloo, IL

$17 - $19/hr

Full-time

Posted 17 days ago

Job description

About Us

At Accolade Healthcare, we put an emphasis on the satisfaction of our team members, understanding that a foundation built on quality patient care starts with the people providing the care. Our goal is to care for our staff with respect, empathy, and appreciation. Providing our professional staff with safe and efficient equipment to complete their mission is our priority. Accolade is committed to never being satisfied with industry norms and standards – instead, always searching for creative methods to equip our team with the tools necessary to achieve success.

Job Summary

As a Floor Technician at Accolade Healthcare, you will be a key member of the Maintenance and Housekeeping team, responsible for maintaining the cleanliness and appearance of the facility’s floor surfaces. Your duties include sweeping, mopping, scrubbing, buffing, and waxing floors, with occasional responsibilities for cleaning carpets, windows, and walls. While training is available for the right candidate, prior janitorial experience and familiarity with cleaning products and equipment are preferred.

Pay Rate

Pay Rate: $17-$19 per hour

Benefits

  • Medical, Dental, Vision and additional other voluntary benefits

  • 401k with company match

  • Generous Paid Leave Policy

  • Free uniforms after hire

  • Daily Pay partner

  • Newly renovated breakrooms - fully stocked beverages

  • Monthly Employee Appreciation Events and Celebrations

Duties and Responsibilities

As a Floor Technician, your responsibilities include:

  • Sweeping and mopping floors to maintain cleanliness.

  • Assisting with stripping, buffing, and waxing floor surfaces.

  • Cleaning and shampooing carpets to ensure a hygienic environment.

  • Performing light cleaning duties for windows and walls.

  • Maintaining cleaning equipment and supplies to ensure readiness and effectiveness.

  • Following workplace safety standards and procedures.

  • Performing other duties as assigned to support housekeeping and maintenance operations.

  • Other duties as assigned.

Qualifications and Skills

To excel as a Floor Technician, you will need:

  • A High School Diploma or GED certificate (preferred).

  • Prior cleaning or janitorial experience (required).

  • A valid driver’s license.

  • Strong attention to detail to ensure high cleaning standards.

  • The ability to lift, push, and pull up to 50 pounds safely and efficiently.