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How much do accolade support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for accolade support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Accolade Support?

An Accolade Support job typically involves providing customer service, technical assistance, or troubleshooting support for clients. Employees in this role help resolve issues, answer inquiries, and ensure a positive customer experience. Responsibilities may include phone, email, or chat support, depending on the company's needs. Strong communication, problem-solving skills, and patience are essential for success in this position.

What is a typical day like for someone working in Accolade Support?

A typical day in Accolade Support involves assisting members with questions about their healthcare benefits, troubleshooting issues related to coverage, and helping users navigate available resources or programs. Team members often communicate via phone, email, or online chat, using dedicated platforms to track and resolve cases. The role requires frequent collaboration with healthcare professionals, insurance providers, and internal departments to coordinate support and find solutions. Success in this position comes from balancing efficiency and empathy, as each interaction directly impacts the member's experience.

What are the key skills and qualifications needed to thrive in Accolade Support?

To thrive as Accolade Support, you need strong customer service skills, problem-solving abilities, and a basic understanding of healthcare benefits or employer-sponsored health programs. Familiarity with CRM software, ticketing systems, and secure communication tools is often expected, along with any relevant certifications in customer support or healthcare administration. Exceptional listening, patience, and clear communication help individuals excel in supporting members and collaborating within a team. These skills ensure efficient assistance, high customer satisfaction, and effective navigation of complex benefit inquiries.

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Accolade Support jobs near you
Infographic showing various Accolade Support job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Registered Nurse (RN), Nurse Manager

Accolade Healthcare of Paxton Senior Living

Savoy, IL • On-site

$105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

) About Us
At Accolade Healthcare, we put an emphasis on the satisfaction of our team members, understanding that a foundation built on quality patient care starts with the people providing the care. Our goal is to care for our staff with respect, empathy, and appreciation. Providing our professional staff with safe and efficient equipment to complete their mission is our priority. Accolade is committed to never being satisfied with industry norms and standards - instead, always searching for creative methods to equip our team with the tools necessary to achieve success.
Job Summary
As an RN Nurse Manager, you will play a vital role in promoting and restoring patients' health. Your responsibilities include completing the nursing process, collaborating with physicians and multidisciplinary team members, and providing physical and psychological support to patients, families, and team members. Additionally, you will supervise assigned team members and ensure adherence to quality care standards. Wound/Treatment Experience IS A PLUS!
Pay Rate
Pay Rate: $98,,000-$105,000
Benefits
Benefits:
  • Medical, Dental, Vision and additional other voluntary benefits
  • 401k with company match
  • Generous Paid Leave Policy
  • Free uniforms after hire
  • Daily Pay partner
  • Newly renovated breakrooms - fully stocked beverages
  • Monthly Employee Appreciation Events and Celebrations

Duties and Responsibilities
As an RN Nurse Manager, your responsibilities include:
  • Promoting and restoring patients' health by completing the nursing process and collaborating with the care team.
  • Identifying patient care requirements by establishing personal rapport with patients and their support systems.
  • Establishing a compassionate environment by providing emotional, psychological, and spiritual support to patients and their families.
  • Promoting patient independence by:
    • Setting patient care goals.
    • Educating patients and families about conditions, medications, and self-care.
    • Addressing questions and concerns.
  • Ensuring quality of care by:
    • Adhering to therapeutic standards.
    • Measuring health outcomes against patient care goals.
    • Making or recommending necessary adjustments.
  • Resolving patient problems and needs using multidisciplinary team strategies.
  • Maintaining a safe and clean working environment by complying with procedures, rules, and regulations.
  • Protecting patients and employees by adhering to infection-control policies, medication administration protocols, and controlled substance regulations.
  • Other Duties as assigned

Qualifications and Skills
To excel as an RN Nurse Manager, you will need:
  • An RN license (required).
  • Wound/treatment experience (preferred).
  • Strong clinical skills, bedside manner, and infection control knowledge.
  • Proficiency in administering medication and maintaining health promotion standards.
  • Excellent teamwork, multitasking, listening, and verbal communication skills.

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