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How much do accolade support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for accolade support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Accolade Support job?

An Accolade Support job typically involves providing customer service, technical assistance, or troubleshooting support for clients. Employees in this role help resolve issues, answer inquiries, and ensure a positive customer experience. Responsibilities may include phone, email, or chat support, depending on the company's needs. Strong communication, problem-solving skills, and patience are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Accolade Support position, and why are they important?

To thrive as Accolade Support, you need strong customer service skills, problem-solving abilities, and a basic understanding of healthcare benefits or employer-sponsored health programs. Familiarity with CRM software, ticketing systems, and secure communication tools is often expected, along with any relevant certifications in customer support or healthcare administration. Exceptional listening, patience, and clear communication help individuals excel in supporting members and collaborating within a team. These skills ensure efficient assistance, high customer satisfaction, and effective navigation of complex benefit inquiries.

What is a typical day like for someone working in Accolade Support?

A typical day in Accolade Support involves assisting members with questions about their healthcare benefits, troubleshooting issues related to coverage, and helping users navigate available resources or programs. Team members often communicate via phone, email, or online chat, using dedicated platforms to track and resolve cases. The role requires frequent collaboration with healthcare professionals, insurance providers, and internal departments to coordinate support and find solutions. Success in this position comes from balancing efficiency and empathy, as each interaction directly impacts the member's experience.

What cities are hiring for Accolade Support jobs? Cities with the most Accolade Support job openings:
What are the most commonly searched types of Accolade Support jobs? The most popular types of Accolade Support jobs are:
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Accolade Support jobs near you
Infographic showing various Accolade Support job openings in the United States as of July 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Licensed Practical Nurse (LPN)

Accolade Healthcare of Peoria

Peoria, IL

$32 - $40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

About Us

At Accolade Healthcare, we put an emphasis on the satisfaction of our team members, understanding that a foundation built on quality patient care starts with the people providing the care. Our goal is to care for our staff with respect, empathy, and appreciation. Providing our professional staff with safe and efficient equipment to complete their mission is our priority. Accolade is committed to never being satisfied with industry norms and standards – instead, always searching for creative methods to equip our team with the tools necessary to achieve success.

Job Summary

As a Licensed Practical Nurse (LPN), you will play a critical role in promoting and restoring patients' health. Your responsibilities include completing the nursing process, collaborating with physicians and multidisciplinary team members, and providing physical and psychological support to patients, friends, and families. Additionally, you will supervise assigned team members and contribute to maintaining high-quality care.

Pay Rate

Pay Rate: $32-$40 per hour

Benefits

Benefits:

  • Medical, Dental, Vision and additional other voluntary benefits

  • 401k with company match

  • Generous Paid Leave Policy 

  • Free uniforms after hire 

  • Daily Pay partner

  • Newly renovated breakrooms - fully stocked beverages

  • Monthly Employee Appreciation Events and Celebrations

Duties and Responsibilities

As a Licensed Practical Nurse (LPN), your responsibilities include:

  • Promoting patients' health by completing the nursing process and collaborating with the care team.

  • Identifying patient care requirements by establishing personal rapport with patients and their support systems.

  • Establishing a compassionate environment by providing emotional, psychological, and spiritual support.

  • Promoting patient independence by:

    • Setting patient care goals.

    • Educating patients and families about conditions, medications, and self-care.

    • Addressing questions and concerns.

  • Ensuring quality of care by:

    • Adhering to therapeutic standards.

    • Measuring health outcomes against goals.

    • Making or recommending necessary adjustments.

  • Resolving patient problems and needs using multidisciplinary team strategies.

  • Maintaining a safe and clean working environment by complying with procedures, rules, and regulations.

  • Protecting patients and employees by adhering to infection control policies, medication administration protocols, and controlled substance regulations.

  • Other duties as assigned.

Qualifications and Skills

To excel as a Licensed Practical Nurse (LPN), you will need:

  • A diploma as a Licensed Practical Nurse (LPN)

  • An active Licensed Practical Nurse (LPN) license in good standing with the Illinois Department of Financial and Professional Registry.

  • Clinical expertise, bedside manner, and infection control knowledge.

  • Proficiency in administering medication and maintaining health promotion.

  • Strong teamwork, multitasking, listening, and verbal communication skills.

  • The ability to effectively promote health and maintain patient care standards.

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