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Accolade Support Jobs (NOW HIRING)

Accolade Healthcare of Savoy

Wound Nurse Manager

Savoy, IL · On-site

$80K - $100K/yr

About Us At Accolade Healthcare, we put an emphasis on the satisfaction of our team members ... Fostering a compassionate environment by providing emotional, psychological, and spiritual support ...

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Accolade Healthcare of Savoy

CNA/Activity Aide

Savoy, IL · On-site

$16.50 - $25.50/hr

About Us At Accolade Healthcare, we put an emphasis on the satisfaction of our team members ... Supporting residents in achieving independence in self-performance activities. * Maintaining ...

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Accolade Support information

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$26

How much do accolade support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for accolade support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Accolade Support job?

An Accolade Support job typically involves providing customer service, technical assistance, or troubleshooting support for clients. Employees in this role help resolve issues, answer inquiries, and ensure a positive customer experience. Responsibilities may include phone, email, or chat support, depending on the company's needs. Strong communication, problem-solving skills, and patience are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Accolade Support position, and why are they important?

To thrive as Accolade Support, you need strong customer service skills, problem-solving abilities, and a basic understanding of healthcare benefits or employer-sponsored health programs. Familiarity with CRM software, ticketing systems, and secure communication tools is often expected, along with any relevant certifications in customer support or healthcare administration. Exceptional listening, patience, and clear communication help individuals excel in supporting members and collaborating within a team. These skills ensure efficient assistance, high customer satisfaction, and effective navigation of complex benefit inquiries.

What is a typical day like for someone working in Accolade Support?

A typical day in Accolade Support involves assisting members with questions about their healthcare benefits, troubleshooting issues related to coverage, and helping users navigate available resources or programs. Team members often communicate via phone, email, or online chat, using dedicated platforms to track and resolve cases. The role requires frequent collaboration with healthcare professionals, insurance providers, and internal departments to coordinate support and find solutions. Success in this position comes from balancing efficiency and empathy, as each interaction directly impacts the member's experience.

What cities are hiring for Accolade Support jobs? Cities with the most Accolade Support job openings:
What are the most commonly searched types of Accolade Support jobs? The most popular types of Accolade Support jobs are:
What states have the most Accolade Support jobs? States with the most job openings for Accolade Support jobs include:
What job categories do people searching Accolade Support jobs look for? The top searched job categories for Accolade Support jobs are:
Accolade Support jobs near you
Infographic showing various Accolade Support job openings in the United States as of July 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Certified Nursing Assistant (CNA)

Accolade Healthcare of Waterloo

Waterloo, IL • On-site

$20 - $26.50/hr

Full-time

Posted 29 days ago

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Job description

About Us

At Accolade Healthcare, we put an emphasis on the satisfaction of our team members, understanding that a foundation built on quality patient care starts with the people providing the care. Our goal is to care for our staff with respect, empathy, and appreciation. Providing our professional staff with safe and efficient equipment to complete their mission is our priority. Accolade is committed to never being satisfied with industry norms and standards – instead, always searching for creative methods to equip our team with the tools necessary to achieve success.

Job Summary

As a Certified Nursing Assistant (CNA), you will perform fundamental nursing tasks and procedures under the direction of a Licensed Practical Nurse (LPN) or Registered Nurse (RN). Your role focuses on providing personal care and restorative procedures to residents. Tasks may vary from full assistance with daily living activities to helping residents achieve greater independence in these activities. As a key member of the nursing team, the Certified Nursing Assistant (CNA) ensures the highest quality of care and support.

Pay Rate

Pay Rate: $20.00-$26.50 per hour

Benefits

Benefits:

  • Medical, Dental, Vision and additional other voluntary benefits

  • 401k with company match

  • Generous Paid Leave Policy

  • Free uniforms after hire

  • Daily Pay partner

  • Newly renovated breakrooms - fully stocked beverages

  • Monthly Employee Appreciation Events and Celebrations

Duties and Responsibilities

As a Certified Nursing Assistant (CNA), your responsibilities include:

  • Performing personal care tasks and assisting residents with activities of daily living.

  • Supporting residents in achieving independence in self-performance activities.

  • Maintaining compliance with HIPAA guidelines and regulations.

  • Collaborating closely with the Director of Nursing, Assistant Director of Nursing, Administrator, and other team members.

  • Demonstrating patience, understanding, and tact when interacting with residents, families, and staff.

  • Managing sudden changes in census, inappropriate or combative residents, and emotionally taxing situations with professionalism.

  • Maintaining a calm demeanor during emergencies.

  • Following verbal and written communications in English.

  • Problem-solving effectively and interpreting instructions accurately.

  • Communicating effectively with individuals of all educational levels.

  • Adapting to an environment with constant interruptions.

  • Learning and operating technical materials and equipment.

  • Entering and obtaining information using computer systems.

  • Adhering to facility policies, nursing service procedures, and care standards.

  • Organizing and managing a flexible schedule to coordinate job responsibilities.

  • Other duties as assigned.

Qualifications and Skills

To excel as a Certified Nursing Assistant (CNA), you will need:

  • A high school diploma, GED, or equivalent.

  • A certificate documenting successful completion of a nurse aide training course approved by the Illinois Board of Educators or equivalent qualification as defined by the Illinois Department of Professional Regulation.

  • Active listing or eligibility to be listed on the Illinois Department of Professional Regulation CNA registry.

  • Strong interpersonal and communication skills.

  • The ability to handle emotionally and physically demanding situations with professionalism.

  • Competence in using technical equipment and learning new materials efficiently.