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Ocean Import Customer Service Jobs (NOW HIRING)

Timpl

Ocean Import Specialist

Duluth, GA · On-site

... service activities to Ocean Import Part/Team manager(s).\n Troubleshoot customer's inquiries.\n Other ad-hoc projects as requested by management\n\nQualifications:\n\n Bachelor's Degree and/or ...

FreightTAS LLC

Ocean Import Coordinator

Great Neck, NY · On-site

$22.75 - $29.75/hr

Coordinate end-to-end ocean import shipments to ensure timely and accurate delivery * Prepare and ... client service. This role is ideal for a driven coordinator who enjoys being part of a ...

Forward Air

Import Coordinator - Ocean

Coppell, TX

$19.50 - $25.50/hr

The Import Coordinator - Ocean supports international ocean import operations by assisting with ... Respond to customer inquiries related to shipment status and delivery timing. * Maintain organized ...

FreightTAS LLC

Ocean Import Coordinator

Great Neck, NY · On-site

$22.75 - $29.75/hr

Coordinate end-to-end ocean import shipments to ensure timely and accurate delivery * Prepare and ... client service. This role is ideal for a driven coordinator who enjoys being part of a ...

Danzas Corporation

Ocean Import Specialist

Detroit, MI · On-site

$20 - $27/hr

This also includes special transport-related services. Visit our career site on the web at We have an exciting opportunity for an OCEAN IMPORT SPECIALIST with excellent communication and customer ...

FreightTAS LLC

Ocean Import Coordinator

Great Neck, NY

$22.75 - $29.75/hr

Coordinate end-to-end ocean import shipments to ensure timely and accurate delivery * Prepare and ... client service. This role is ideal for a driven coordinator who enjoys being part of a ...

Forward Air Corporation

Import Coordinator - Ocean

Coppell, TX · On-site

$19.50 - $25.50/hr

The Import Coordinator - Ocean supports international ocean import operations by assisting with ... Respond to customer inquiries related to shipment status and delivery timing. * Maintain organized ...

New

DHL (Deutsche Post)

Ocean Import Specialist

Detroit, MI · On-site

$20 - $27/hr

This also includes special transport-related services. Visit our career site on the web at We have an exciting opportunity for an OCEAN IMPORT SPECIALIST with excellent communication and customer ...

Coda Staffing

Be Seen First

Air and Ocean Import Coordinator

Itasca, IL · On-site

$24 - $28/hr

Job Summary We are seeking a highly motivated and detail-oriented Ocean Import Specialist to join ... customer service.

DSV A/S

Manager, Ocean Import Department

Itasca, IL · On-site

Manager, Ocean Import Department Time Type: Full Time Summary The Ocean Import Department Manager ... Build and maintain relationships with customers, vendors, and third-party service providers to ...

FNS, INC

Ocean Import Specialist

Carson, CA

$21.63 - $31.25/hr

About the Job At FNS, we are committed to the satisfaction of both our customers and our employees ... Book freight service through carriers for clients. * Coordinate the pick up and drop off shipments.

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How much do ocean import customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ocean import customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in an Ocean Import Customer Service role, and how can they be managed effectively?

Ocean Import Customer Service professionals often handle complex logistics, tight deadlines, and frequent communication with international partners. Common challenges include managing documentation errors, navigating customs regulations, and coordinating with multiple stakeholders like shipping lines, customs brokers, and clients. To manage these effectively, strong organizational skills, attention to detail, and proactive communication are essential. Staying current with regulatory changes and maintaining clear, timely updates with clients can help ensure smooth import operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Ocean Import Customer Service representative, and why are they important?

To thrive as an Ocean Import Customer Service representative, you need a strong understanding of international shipping regulations, documentation, and logistics processes, typically supported by experience in freight forwarding or a related field. Proficiency with transportation management systems (TMS), cargo tracking software, and documentation platforms is essential. Excellent communication, problem-solving, and organizational skills help you effectively coordinate shipments and resolve client issues. These skills are vital for ensuring smooth import operations, regulatory compliance, and high customer satisfaction in a fast-paced logistics environment.

What does an Ocean Import Customer Service representative do?

An Ocean Import Customer Service representative manages the logistics and documentation required for importing goods by sea. Their responsibilities include coordinating with shipping lines, customs brokers, and clients to ensure timely and accurate delivery of shipments. They handle customer inquiries, resolve issues related to shipments, and ensure compliance with international shipping regulations. Strong communication and organizational skills are essential in this role.
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Ocean Import Customer Service jobs near you
Infographic showing various Ocean Import Customer Service job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Ocean Import Specialist

Ocean Import Specialist

Timpl

Duluth, GA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Ocean Import Specialist (Korean bilingual required)\n\nTimpl Group has partnered with one of the nation's top 25 logistics companies to\nrecruit a bilingual Korean Ocean Import Specialist as below:\n\nMain Responsibilities:\n\n Communicate with overseas agents to initiate ocean import processing.\n Customs clear importing goods through customs brokerage.\n Consolidate or deconsolidate containers when necessary.\n Research and select various vendors/agents and arrange timely ground\n transportation delivery.\n Track the delivery status and communicate information with applicable\n parties.\n Handle accounting tasks. (AP/AR/Closing/ etc.)\n Input servicing information onto the internal system.\n Prepare and report service activities to Ocean Import Part/Team manager(s).\n Troubleshoot customer's inquiries.\n Other ad-hoc projects as requested by management\n\nQualifications:\n\n Bachelor's Degree and/or equivalent experience preferred.\n Good written and verbal communication skills\n Ability to work in a fast-paced environment\n Proficiency in MS Office Products\n Bilingual (English/Korean)\n Must be authorized to work in the State without any sponsorship

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