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Ocean Import Customer Service Jobs (NOW HIRING)

Jobtailor

Ocean Import Manager

Atlanta, GA · On-site

$70 - $100/hr

Build and maintain relationships with customers, vendors, and third‑party service providers to ... Stay updated on changes in ocean freight regulations and import controls. * Develop and implement ...

DSV A/S

Ocean Import Manager

Atlanta, GA · On-site

Ocean Import Manager - 121649 Time Type: Full Time Ocean Import Manager The Ocean Import Manager ... Build and maintain relationships with customers, vendors, and third-party service providers to ...

Rhenus Group

Ocean Import Coordinator

Cranford, NJ · On-site

$21.50 - $28/hr

Coordinate end-to-end ocean import shipments, ensuring timely execution from arrival through final ... Monitor shipment milestones, resolve delays or service issues, and provide customers with accurate ...

FNS, INC

Ocean Import Specialist

Torrance, CA · On-site

$55K - $65K/yr

Shipment Delivery on time per customer's request * Coordinate full-cycle of ocean import shipments from origin country to final destinations * Prepare and review import documentation for Import ...

DSV Road GmbH

MI · On-site

$86.69 - $108.36/hr

Manager, Ocean Import Time Type: Full Time Summary The Ocean Import Manager oversees the ... This role involves managing relationships with customers, vendors, and service providers to deliver ...

Forward Air

Ocean Import Agent

Coppell, TX · On-site

$19.50 - $25.50/hr

The Import Coordinator - Ocean supports international ocean import operations by assisting with ... Respond to customer inquiries related to shipment status and delivery timing. * Maintain organized ...

DSV Road GmbH

Ocean Import Manager

Atlanta, GA · On-site

$86.69 - $108.36/hr

Ocean Import Manager - 121649 Time Type: Full Time Ocean Import Manager The Ocean Import Manager ... Build and maintain relationships with customers, vendors, and third-party service providers to ...

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Ocean Import Customer Service information

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How much do ocean import customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ocean import customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an ocean import customer service representative do?

An Ocean Import Customer Service representative manages the logistics and documentation required for importing goods by sea. Their responsibilities include coordinating with shipping lines, customs brokers, and clients to ensure timely and accurate delivery of shipments. They handle customer inquiries, resolve issues related to shipments, and ensure compliance with international shipping regulations. Strong communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an ocean import customer service representative?

To thrive as an Ocean Import Customer Service representative, you need a strong understanding of international shipping regulations, documentation, and logistics processes, typically supported by experience in freight forwarding or a related field. Proficiency with transportation management systems (TMS), cargo tracking software, and documentation platforms is essential. Excellent communication, problem-solving, and organizational skills help you effectively coordinate shipments and resolve client issues. These skills are vital for ensuring smooth import operations, regulatory compliance, and high customer satisfaction in a fast-paced logistics environment.

What are some common challenges faced in an ocean import customer service role, and how can they be managed effectively?

Ocean Import Customer Service professionals often handle complex logistics, tight deadlines, and frequent communication with international partners. Common challenges include managing documentation errors, navigating customs regulations, and coordinating with multiple stakeholders like shipping lines, customs brokers, and clients. To manage these effectively, strong organizational skills, attention to detail, and proactive communication are essential. Staying current with regulatory changes and maintaining clear, timely updates with clients can help ensure smooth import operations and high customer satisfaction.
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Ocean Import Customer Service jobs near you
Infographic showing various Ocean Import Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Ocean Import Customer Service

City Of Industry, CA • On-site

ACS Staffing, Inc
See more jobs at ACS Staffing, Incexternal

$4.5K - $4.8K/mo

Other

Posted 18 days ago

Job description

Ocean Import Customer Service Representative (CSR) Pay: $4,500–$4,800 per month Schedule: Monday–Friday, 8:30 AM – 5:30 PM Ready to join a global logistics team? Apply online today at: https://usastaff.com/acsstaffinginc/applicationASI.html Job Summary We are seeking an experienced Ocean Import Customer Service Representative (CSR) for a well-established logistics company in City of Industry, CA. The ideal candidate will have experience in Ocean Imports, Freight Forwarding (NVOCC), and import documentation while providing exceptional customer service to global clients. If you're looking to grow your career in international logistics, we'd love to hear from you! Call Susana: (562) 668-7680 Email: ssandoval@acsstaffinginc.com

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