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Contract Peloton Customer Service Jobs (NOW HIRING)

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton ... You have sales, service, or fitness experience in a customer-centric environment * You have the ...

Peloton Expert (Part-Time) - PSNY Retail

New York, NY ยท On-site

$16.50 - $19.75/hr

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton ... You have sales, service, or fitness experience in a customer-centric environment * You have the ...

... to customer hands. YOUR DAILY IMPACT AT PELOTON * Recruit top engineering talent, mentor team ... Engage with global suppliers, JDMs, and Contract Manufacturers across all phases of the product ...

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Contract Peloton Customer Service information

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$9

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$26

How much do contract peloton customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for contract peloton customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What qualifications do I need to work at Peloton?

To work as a Contract Peloton Customer Service representative, candidates typically need excellent communication skills, prior customer service experience, and the ability to use relevant tools and systems. A high school diploma or equivalent is usually required, and familiarity with fitness equipment or technology can be beneficial. Specific qualifications may vary depending on the role and client requirements.

How do I contact customer service Peloton?

Contract Peloton Customer Service representatives can contact Peloton customer support through the company's official website, where they can access live chat, email, or phone support options. Customer service is available to assist with technical issues, account management, and product inquiries, often during standard business hours. Having knowledge of Peloton's products and troubleshooting skills can help in resolving customer concerns efficiently.

How to apply to be a Peloton instructor?

To apply to be a Peloton instructor, visit the Peloton careers website and submit an online application for instructor roles, which typically include submitting a video audition and demonstrating teaching skills. Candidates should have experience in fitness instruction, strong communication skills, and a passion for motivating others. The selection process involves auditions, interviews, and background checks.

Does Peloton allow remote work?

Contract Peloton Customer Service roles typically do not offer fully remote work, as they often require in-person training or equipment setup. However, some positions may have flexible or hybrid schedules depending on the role and location, so it is best to check the specific job listing for remote work options.

What is the difference between Contract Peloton Customer Service vs Contract Peloton Technical Support?

AspectContract Peloton Customer ServiceContract Peloton Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical knowledge; certifications in IT or related fields often preferred
Work EnvironmentCall centers, remote or on-site customer service settingsTechnical support centers, remote troubleshooting environments
Employer & Industry UsagePeloton's customer service team handling general inquiriesPeloton's technical support team resolving device and app issues

Contract Peloton Customer Service focuses on assisting customers with account, billing, and product inquiries, while Contract Peloton Technical Support handles technical troubleshooting and device issues. Both roles require strong communication skills, but technical support demands more technical knowledge and certifications. Understanding these differences helps job seekers identify the right role within Peloton's support teams.

More about Contract Peloton Customer Service jobs
What cities are hiring for Contract Peloton Customer Service jobs? Cities with the most Contract Peloton Customer Service job openings:
What are the most commonly searched types of Peloton Customer Service jobs? The most popular types of Peloton Customer Service jobs are:
What states have the most Contract Peloton Customer Service jobs? States with the most job openings for Contract Peloton Customer Service jobs include:
Infographic showing various Contract Peloton Customer Service job openings in the United States as of July 2026, with employment types broken down into 57% Full Time, 22% Part Time, 1% Temporary, and 20% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Peloton Expert (Part-Time) - Plano

Peloton Expert (Part-Time) - Plano

Peloton

Plano, TX โ€ข On-site

Other

Medical, Dental, Vision, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

ABOUT THE ROLE

** This role will be eligible to participate in the monthly commission compensation plan **

All part-time team members are eligible for benefits beginning on their date of hire. Thisย includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more.ย 

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!ย 

YOUR DAILY IMPACT AT PELOTON

  • Provide excellent service and solutions to all current and future Members

  • Stay current with new products, features, and contentย 

  • Help customers find the right product fit for their needs

  • Meet or exceed established performance goals

  • Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned

  • Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

YOU BRING TO PELOTON

  • You are approachable, a good listener, and empathetic

  • You have sales, service, or fitness experience in a customer-centric environment

  • You have the ability to create immersive customer experiences

  • Strong verbal and written communication skills

  • You are ambitious, hardworking and team-oriented

  • You are flexible with your schedule,ย  including the ability to work evenings, weekends, and holidays

  • Passion for health and wellness

PHYSICAL REQUIREMENTS

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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